Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may be offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

The Relocation Readiness Program (RRP) at Ansbach Army Community Service offers a variety of programs and services aimed at educating and informing military and civilian clients on relocation and transition. Upon your arrival in Ansbach, contact ACS to find out more about the programs and classes offered. The following programs are part of the RRP and are always available.

Loan Closet: ACS lends essential household items for a 60-day period. Extensions in 30-day increments are also authorized until your household goods arrive in the country. Linens, blankets, pillows, curtains and rugs are not available! Pack these items in your hold baggage or make arrangements to mail them ahead of time.

Newcomer orientation: We visit the Aquella (German swimming pool) and Krankenhaus (German hospital), go shopping on the economy and take a ride on the German train system. 

Call ACS to register for free German-language classes, citizenship Information and sponsorship training.

The RRP provides pre- and post-move briefings, relocation consultations, welcome packets, Loan Closet service, maps and U.S. Chamber of Commerce information for your new destination. It also offers a variety of classes to help you become familiar and comfortable with your new surroundings and prepare you for a stress-free move.

Classes include newcomer orientations, Conversational German, Basic German, Sponsorship classes.

Through ACS, soldiers and family members can receive assistance with resume application preparation. A computer is available for the United States Army Europe electronic resume.

Information and Referral provides information on a variety of daily living issues that can be found at different agencies on post. A complete community resource guide of community agencies is used by the Information and Referral specialist at ACS to connect you with the appropriate resources.

You can contact us at 587-2121 or CIV +49 (0)611-143-587-2121. for the Katterbach ACS.