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United States Army
Welcome/ Visitors Center-- Mailing Address
Bldg 6400 USAG Humphreys
Maude Hall Bldg 6400
APO, AP 96271
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
Service Members (SMs) will need their DA Form 31, a copy of their flight itinerary (if SMs are paying with a GTCC), at least 10 copies of their PCS orders with any amendments, immunization, medical, dental records, marriage/divorce/birth certificates (if applicable), current civilian (stateside) driver’s license, and POV/VPC shipping documents (if applicable). Family Members must have a military dependent identification card and a tourist or no-fee passport (provided from the losing installation during out-processing) for entry into the country. Family members must also have a Korea Electronic Travel Authorization (K-ETA). SMs will arrive to Korea by Patriot Express, a Military Contract Flight out of Seattle to OSAN Air Base, or commercial air to Incheon International Airport. Upon arrival through either location, there will be a representative from the 19th Human Resources Company (19th HRC) to receive SMs after SMs complete customs at Osan or Incheon. Please note, in order to enter Korea through customs, SMs must either have valid military orders (to include any amendments) along with a valid CAC (not expired) or must have a U.S. passport (not expired). For SMs with authorized dependents, the dependents must have a valid DoD ID dependent ID or no-fee U.S. passport and must be specified on the SMs military PCS orders.
The Camp Humphreys Area North Civilian Personnel Advisory Center (CPAC) is available to serve you 8 a.m. to 4 p.m. Monday, Tuesday, Wednesday, and Fridays and 1 p.m. to 4 p.m. on Thursdays. The CPAC is closed for lunch 1200-1300 daily. The CPAC front desk phone number is 757-2007. Incoming personnel should contact their servicing Human Resources Specialist (HRS)/ Human Resources Assistant (HRA) directly via telephone or email. Contact information for their servicing HRS/HRA is located on their final job offer.
All incoming employees should receive virtual in processing documents from their Human Resources Specialist (HRS)/ Human Resources Assistant (HRA). These are the slides that are normally presented in the classroom setting with other selectees, but due to COVID-19 they are sent individually to new hires and will be discussed at the virtual In-processing via MS Teams on the first Monday and Wednesday of the pay period. Please review each slide as they cover Post allowance, benefits and other topics that may be of interest to employees. At any time if an employee needs assistance or have any questions concerning the virtual in-processing please email or call your HRS/HRA.
Incoming Department of Army Civilians should report to directly to their agency upon release from quarantine. New hires should provide a copy of their most recent SF-50, Notification of Personnel Action and any other pertinent personnel records directly from their supervisor or command liaison. New hire virtual in-processing is offered the first Monday and first Wednesday of the pay period via MS Teams. Your servicing HRS/HRA will be happy to provide the link to you. Your Letter of Employment (LOE) and DD-1172 will be provided to you by your HRS/HRA or your command liaison or sponsor and are required along with your SF-50 in order to get your Common Access Card (CAC).
Locally hired Department of the Army Civilians should report to their agency on the first duty day (Monday) of their employment. Yes, typically they report on the first Monday unless the first Monday is a holiday and, in that case, they report the next business day.
CONUS hired Department of the Army Civilians should report to their agency on the first duty day after release from quarantine.
Due to the change in the Korean Government laws for international travel, all incoming personnel are required to have a Letter of Employment (LOE) prior to arriving in country in order to show that a civilian is a member of the United States Forces Korea (USFK) and the Republic of Korea (ROK). It was agreed to use a Letter of Employment (LOE) to identify USFK civilians. Use of PCS orders is NOT sufficient to show USFK membership (per SOFA office).
Lodging for PCS Soldiers
Once all briefings and medical screening have been completed, those serving an unaccompanied tour will be escorted on to the same bus they arrived in and transported to the reception barracks (BLDG 6390) where they will stay for the duration of the 4-day In-processing POI. SMs will report to Maude Hall (BLDG 6400) prior to 0800 the following morning (Monday-Friday).
** Unaccompanied E-7 and above are AUTHORIZED three (3) days of temporary living allowance (TLA) upon arrival. Within the first 48-72 hours, SMs are required to go to housing to be issued an SLQ. In the event SMs do not go to housing within the authorized timeline and stays at lodging for an extended period, Housing will not reimburse more than 3 days of TLA.
Those who arrive accompanied with dependents will grab their belongings from the bus and walk to Army Lodging behind the Reception Center. Upon arrival to lodging, if lodging is not available, SMs will receive a memo from the front desk employees with a list of approved off base hotels to contact. Once SMs have contacted one of the hotels, SMs will return to the Reception Center for assistance with transportation to the hotel. SMs will stay in lodging for the duration of the 4-day In-processing POI. Transportation will be via taxi to Maude Hall (BLDG 6400) prior to 8 a.m. the following morning (Monday-Friday).