Deployment Support

Military and Family Life Consultants (MFLCs) are licensed mental health professionals who possess master or doctorate degrees. MFLCs provide situational, problem-solving consultations. No written records are kept, and these services are free to soldiers and family members. MFLCs are available on post and can be reached by contacting the U.S. Army Garrison-Humphreys Army Community Service at DSN 315-757-2598/2585/2599.

SFRG Leader Course

One component of the 3-hour SFRG training is the SFRG leader course. Training addresses an overview of establishing and maintaining Family Readiness Groups. Students successfully completing this training receive an IMCOM Certificate of Training

SFRG Key Contact Course

Another component of the 3-hour SFRG training course that provides an overview of training and resources for Family Readiness Group Key Callers. Attendees receive an IMCOM Certificate of Training.

SFRG Fund Custodian Course

The final component of the 3-hour SFRG training course that provides an overview of training and resources for Family Readiness Group Fund Custodians. Attendees receive an IMCOM Certificate of Training.

CARE Team Training

2-hour, training that prepares volunteers participating in unit CARE Teams to assist families in crisis due to injury, death of Soldier or Family member. The focus is on assisting the Family/Soldier with "what comes next" after the critical situation has occurred. Addresses CARE team function, grief/bereavement management, Casualty Operations, Resilience for Caregivers and survivor assistance programs. Identifies elements, roles, responsibilities and expectations of volunteers assisting a Soldier or Family member in critical need. Certificate of Training upon completion.

Mobilization and Deployment Readiness Program

Deployment isn’t easy. Mobilization, Deployment and Stability and Support Operations (MDSSO) helps make it as smooth as possible - for units, Soldiers, and Families.

MDSSO provides training and publications to help commanders, Soldiers, and Families navigate the challenges of mobilization and deployment. We also have resources for rear detachment cadre and Soldier and Family Readiness Group (SFRG) volunteers.

We assist the chain of command by empowering SFRG leadership and volunteers, providing them with robust training and resources to maintain a successful and effective SFRG.

MDSSO also assists during Noncombatant Evacuation and Repatriation Operations. During emergencies, the Army Disaster Personnel Accountability and Assessment System (ADPAAS) helps gain accountability, assess Family needs, and coordinate assistance.

The MDSSO Program provides:

• Deployment Support to Soldiers and units preparing to deploy or returning from a deployment. Information and referral services assist Soldiers and Family members dealing with deployment and redeployment questions, concerns, and challenges. Services can be tailored to assist commanders in meeting the deployment and redeployment needs of their SFRG.
• Family Readiness Training for command teams, Command Family Readiness Representatives, and SFRG volunteers.
• Emergency Family Assistance, provided when disaster strikes an Army community and accessed through multiple methods:
  • Through an ADPAAS electronic assessment, Soldiers and Families can identify needs, which will be assigned to the closest ACS ADPAAS case manager.
  • Through the Emergency Family Assistance Center (EFAC), a garrison-level, one-stop location for Soldiers, Civilians, and Family members to access needed recovery services.
  • During noncombatant evacuation and repatriation operations for personnel in OCONUS locations.

For additional information and to register for a class, call Army Community Service at 315-757-2363.