Health Care/Special Needs

Whether this is your first move, or you’re a seasoned professional, moving can be a challenge. A little planning and preparation can help make your move as easy as possible. Try the following Defense Department resources to help you get organized:

• PCS & Military Moves on Military OneSource.mil provides comprehensive moving resources, information and services all in one simple location
• Plan My Move, an online tool that helps break down the moving process into clear, customizable steps, with checklists to help keep you organized and on track
• EFMP & Me, an online tool to help you plan for transition and continuity of support services for your family member(s) with special needs

Make sure your transition is as smooth as possible by visiting Moving on the TRICARE website. Talk to your medical case manager before you move. They can help you find a new doctor and other resources to avoid any interruptions in coverage.

On arrival at your new duty location, you or your sponsor can contact the Beneficiary Counseling and Assistance Coordinator at the military treatment facility. They can help if you have questions or need assistance with authorizations for TRICARE Extended Care Health Option, or ECHO, services.

All TRICARE regional offices and most military treatment facilities are staffed with beneficiary counseling and assistance coordinators who educate beneficiaries and help with TRICARE-related eligibility, enrollment, referrals/authorizations and claims processing questions. If you or your family has more complex needs, contact your TRICARE case manager.

TRICARE debt collection assistance officers are assigned to regional offices and military treatment facilities worldwide. DCAOs assist with confirmed debt collection due to unpaid TRICARE claims. Please note, the debt must be in collections or listed on your credit report.

Medicaid provides health coverage for eligible individuals and families with low incomes or with special needs. The department of social services or the department of medical assistance may administer the Medicaid program in your state. Supplemental Security Income is a cash assistance program intended to assist adults and children with special needs who have limited resources. Families must reapply after moving to a new state.

Medicaid waivers are state-specific Medicaid programs that provide funding for long-term care services to be provided in the community instead of in nursing homes or hospitals. There may be waitlists for waivers, however many states have agreed to the policy of allowing active-duty military families to enroll in their state of legal residence to get on the wait list.

Learn more about Benefits for Families With Special Needs.

The TRICARE Extended Care Health Option provides supplemental services to:

• Family members of active-duty service personnel (this includes activated National Guard and reserve service personnel)
• Family members who are covered under the Transitional Assistance Management Program
• Children or spouses of former service members who are victims of abuse and qualify for the Transitional Compensation Program
• Family members of deceased active-duty sponsors while they are considered transitional survivors.

The qualifying family member’s disability must be entered properly in the Defense Eligibility Enrollment Reporting System to have access to TRICARE ECHO services.

For qualifying medical and/or educational special needs, TRICARE ECHO offers integrated services and supplies beyond those offered by your TRICARE program option (such as TRICARE Prime and TRICARE Select). See this TRICARE ECHO factsheet for more information, or listen to this TRICARE ECHO webinar on Military OneSource.

Military hospitals and clinics are found at military bases and posts around the world. They are also referred to as military treatment facilities. Before you move, find out your new military treatment facility and contact them for local information.

Medical case management involves a team of health care professionals who help you and your family find solutions to complex health problems. It is important to let your medical case manager know if you are moving. They can help you connect with a medical case manager at your new location. Learn more about TRICARE case management services.

If your family member has special transportation needs for the move, such as oxygen or a special bed or wheelchair, contact your TRICARE medical case manager. They can advise you on equipment and transportation.

You can also contact your current installation’s household goods/transportation office (outbound) for information on special procedures for transporting medical equipment.

Medical and special education needs for the exceptional family member are considered prior to approval of command sponsorship or an accompanied tour to Korea.  Each Service Member should consult with their local EFMP MEDCOM office at Brian D. Allgood Army Community Hospital, on completing the processes as soon as the Assignment Action is received. The Army Community Service Exceptional Family Member Program (EFMP) Coordinator provides local information, education, and support to families with exceptional family members in conjunction with Brian Allgood Army Community Hospital. The coordinator networks with the other military treatment facilities for Out of Area processing or to assist families' transitions.

Family Member Screening Process for Army Service Members Currently Korea

The Soldier must apply for In Country Command Sponsorship. The process includes an Exceptional Family Member Program (EFMP) screening of each family member and approval from the Soldier's gaining command. In order to initiate your Family Travel Screening Packet please go to the EFMP site: https://efmp.army.mil/EnterpriseEfmp/. This process can be initiated 180 days prior to Soldier's PCS Report date to allow for Command Sponsorship Orders. Overseas family member screenings are necessary for all OCONUS moves, including AK and HI.

If applicable, when a family member is warranted for a medical or educational enrollment by the Medical Treatment Facility (MTF), the military sponsor and the attending medical and/or educational specialist will complete the appropriate enrollment forms.  The DD Form 2792 for medical and/or a DD Form 2792-1 for educational needs. The completed forms are forwarded to the controlling regional Medical Command EFMP team for review and input into the Enterprise-EFMP database. If warranted for medical or educational need registration and request should be going through Enterprise-EFMP database. The EFMP Database is located at https://efmp.army.mil/EnterpriseEfmp/ Exceptional Family Member (EFM) enrollment must be updated at least every three years or as the EFMs condition changes, whichever occurs first; the educational EFMP data updated yearly. EFMP profile information is highly sensitive and only accessible by authorized personnel who have a "need to know."

Newborns born at the BDAACH/121st CSH in Korea do not require an additional physical examination.  Newborns born at a Host Nation Facility will need to schedule a well-child exam at the local military treatment facility.

If Family Members have been receiving civilian medical care, service members need to include a full physical examination report (completed within the past year) and the completed a Family Travel Packet at: https://efmp.army.mil/EnterpriseEfmp/

Please only select the newborn and follow the questionnaire, DA 5888 will generate after successful completion of packet.