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Army
Army Community Service
46 Ashburn Drive
Carlisle Barracks, PA 17013
717-245-4357
312-242-4357
Contact information for key programs and services at this installation.
The Military and Family Support Center is one part of a larger network of agencies, programs, services, partnerships and individuals that supports your personal and family readiness. The larger system called the Military Family Readiness System is a web of support for you and your family. The Military and Family Support Center should be one of your first stops once you arrive at a new installation. The programs and services they offer are a key resource for you and your family.
Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. Offerings include:
Military and Family Support Centers may provide other programs such as the following:
Exceptional Family Member Program
Family Advocacy Program
New Parent Support Program
Federal Voting Assistance Program
Services may vary by location and installation. Use the Search tool to find contact information for your installation Military and Family Support Center. Just enter your installation name, Zip code or state.
Army Community Service assists commanders in maintaining the readiness of soldiers and their families by delivering services that promote self-reliance, resiliency and stability during war and peace. ACS recognizes the Army Family Covenant and the Army Community Covenant by supporting a quality of life that is commensurate with their service.
ACS has helped thousands of soldiers and their families in their time of need. ACS has expanded services to provide support for those deployed soldiers who have been impacted by repeat deployments and extensions. Their family members have sacrificed and it’s our job to make certain they remain strong, focused and capable to preserve the family unit.
Services Offered
Army Emergency Relief offers emergency financial assistance to all military personnel – active, retired and their family members – in the following categories: food, rent, required travel, utilities, essential car repairs, medical bills, funeral expenses and essential needs, in the event that pay is lost or not received. Call 717-245-4357 for information and referral.
The Army Family Action Plan allows everyone the opportunity to submit their issues, which will then be presented to Army leadership. It is a process that lets soldiers and families say what’s working and what isn’t – and what they think will fix it. Please contact ACS at 717-245-4357 if you have an issue you would like to submit to improve the quality of life at Carlisle Barracks.
Army Family Team Building is an official Army training program that helps develop ready families and ready soldiers. This program contributes to unit, mission environment and lifestyle by providing them with information, knowledge and skills vital to the readiness of the force. AFTB training is available at https://olms.armyfamilywebportal.com/
The Army Volunteer Corps provides assistance in the recruitment, training and recognition of installation volunteers and maintains a database of volunteer positions available on the installation.
The Employment Readiness Program provides up-to-date support services that help customers make informed decisions when seeking employment. The Department of Defense Spouse Education and Career Opportunities program provides education and career guidance to military spouses worldwide and offers comprehensive resources and tools for all stages of your career progression. For more information, contact Military OneSource at https://www.militaryonesource.mil or ACS Information and Referral at 717-245-4357.
The Exceptional Family Member Program once enrolled in the EFMP program through the MEDCOM EFMP office, the ACS EFMP Family Support providers play a critical role in providing information, referral, family needs assessments, and family service plans to help you achieve the goals that are unique to your family. The program connects you with the resources, expert consultation, education, and community support you need so you can be your family’s best advocate. Get access to services and support in the manner that works best for your family.
The Family Advocacy Program builds healthy families and sustains strong communities by providing comprehensive approaches to prevention, identification and intervention of child and spouse abuse in military families. The program offers classes on parenting, anger management, stress management, marriage enrichment and others, available upon request.
The New Parent Support Program serves families (expectant mother and children ages 0-3 years) and is a voluntary program designed to help families thrive. NPSP services are free and may include home visits, parenting classes, playgroups, prenatal classes and/or information and referrals.
The Financial Readiness Program offers classes on checkbook management, money management and budgeting. Information is available on several other financially related topics of interest to military families. Other classes are available upon request.
The Information, Referral and Follow-up program is designed to link service members and their family members with other military and civilian helping agencies.
The Military and Family Life Consultant program offers confidential short-term, situational, problem-solving counseling services to service members and their families. The service can be provided to individuals, couples, families and groups.
The Mobilization and Deployment Readiness Program is designed to provide resources and support to units, soldiers and families in preparing for pre-deployment, deployment and post-deployment.
The Relocation Readiness Program provides assistance in transition by maintaining current information on installations worldwide and operating a limited Lending Closet with cots, tables and chairs for temporary use while waiting for delivery of their basic household items.
Survivor Outreach Services connects survivors with people who can help you move forward and find strength. Many times after a loved one is lost, there are unresolved issues or questions that may surface months or years afterward. We are here to help and connect you with other survivors and provide you with needed resources. SOS demonstrates the Army’s commitment to families of the fallen.
The Victim Advocacy Program assists those who are victims of domestic violence. This includes safety planning, protective orders, community resource information and referrals.
The Army Family Action Plan allows everyone the opportunity to submit their issues, which will then be presented to Army leadership. It is a process that lets soldiers and families say what’s working and what isn’t – and what they think will fix it.
Army Family Team Building is an official Army training program that helps develop ready families and ready soldiers. This program contributes to unit, mission environment and lifestyle by providing them with information, knowledge and skills vital to the readiness of the force.
The Employment Readiness Program provides up-to-date support services that help customers make informed decisions when seeking employment, but the program is currently unavailable at this installation. For more information, contact Information and Referral at 717-245-4357.
The Exceptional Family Member Program is a mandatory enrollment support program that works with military and civilian agencies to provide coordinated medical, educational, housing, community support and personnel services to soldiers who have a special needs family member.
The Relocation Readiness Program provides assistance in transition by maintaining current information on installations worldwide and operating a Lending Closet for temporary use of basic household items.
Survivor Outreach Services connects survivors with people who can help you move forward and find strength. Many times after you have lost a loved one, there are unresolved issues or questions that may surface months or years after the loss. We are here to help and provide you with needed resources. SOS demonstrates the Army’s commitment to families of the fallen.
A victim advocate assists those who are victims of domestic violence. This includes safety planning, protective orders, community resource information and referrals.
Mobilization and Deployment
The Mobilization and Deployment program is here to build resilient military Families. The program's primary mission is to ensure Commanders, Soldiers and Family members are prepared for all cycles of the deployment phase. The program found online at www.militaryonesource.mil provides training to rear detachment teams, Soldier and Family readiness group leaders and unit points of contact to allow them to better help Soldiers and Families. The program also provides deployment and reunion briefings as well as operates a Family Assistance Center during times of deployment, emergencies and natural disasters.
For military members leaving family behind for any reason, such as, training in lieu of travel, or children finishing school year, etc., there are some things you need to consider:
Contact Army Community Service for further information and assistance at 717-245-4357.
For job-hunting purposes, be sure to bring with you all employment records and information, resumes, OF 612, SF-171, transcripts, certificates, licenses and SF-50.
If you do not have direct eligibility status or if you have questions, call 717-245-4357.
The Employment Readiness Program includes the following services:
Army Emergency Relief is located in Army Community Service at 46 Ashburn Drive. For assistance call 717-245-4720, DSN 312-242-4720. or call 717-245-4357 for the main Information & Referral Number.
AER will help with emergency financial needs for:
The one rule to be considered when asking for help is – Is this an emergency? If so, remember to bring the necessary documents with you:
AER loans can also be received worldwide from the American Red Cross Air Force Aid Society section, the Navy-Marine Corps Relief Society and Coast Guard Mutual Assistance. If you are a spouse of a soldier, you must have a power of attorney, military ID card and substantiating documents. Retirees should contact the AER officer directly for help. American Red Cross 877-272-7337 and Press 3 “To open a new request.”
Relocation Assistance
Mandatory Newcomer’s Orientations are held semi-annually. During the orientation, employees will have the opportunity to meet the Garrison Commander and various organization points of contact. Each organization will provide valuable information about their programs and services. For more information call 717-245-4357.
Release 2023.08.17.1