Household Goods

To help customers access moving resources more easily, Move.mil has moved to the Military OneSource website. Now, moving resources from the Defense Personal Property Program and Military OneSource are available on the Military OneSource website.

Visit the Moving Your Personal Property page on MilitaryOneSource.mil for comprehensive moving information, resources and services. Access content from the former Move.mil website, including moving guides and tips, videos and FAQs, entitlement brochures, household goods shipment logistics, DPS log in and more. There are also links for retiring and separating members, specific service branch information and comprehensive relocation assistance.

As soon as you receive your permanent change of station orders, it’s important to begin scheduling your move. The Defense Personal Property System, or DPS, is the online system you can use to request and manage your household goods shipment(s). For more information and a DPS log in link, visit the Moving Your Personal Property page on MilitaryOneSource.mil.

Read Preparing for Your PCS Move to learn more about coordinating your shipment and review the Personal Property Quick Reference Guide for actions you can take to ensure a smooth move.

Learn more about Your OCONUS Move: Planning, Resources and Tips. Begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in long-term, Non-Temporary Storage, or NTS, storage – check with your sponsor or overseas housing office to assist in determining what items to ship.

Moving with your pet includes researching airline requirements and quarantine restriction laws in your new location. Many airlines have requirements for size, weight, breed, number of animals, kennel construction, documentation and seasonal limitations. Small pets may be shipped on military flights, but availability and regulations frequently change. Contact your installation household goods/transportation office to request specific country instructions. Military OneSource can make your move easier with helpful tips, resources and hands-on information related to moving with pets and more.

It's the service member's responsibility to contact the Transportation Service Provider immediately upon arrival, before the Personal Property Processing Office, to schedule a delivery date and provide a delivery address and local telephone number. The required delivery date that was established in the Defense Personal Property System, at the time of setting up your household goods shipment, is not a request for delivery.

• All domestic Code D shipments of household goods are delivered directly to the destination address, if provided in DPS and if the service member is available to accept delivery. Otherwise, it is taken to a local agent's warehouse and placed in Storage in Transit pending property owner's arrival and request for delivery. It is the property owner's option to accept delivery or to inform the driver to deliver on the first duty day after the weekend or holiday. During Peak Season, for United States Army War College students, weekend dates are acceptable as needed, and PPPO/QA assistance is made available.
• All overseas and Code 2 containerized domestic shipments of household goods or unaccompanied baggage must be delivered from a local agent's warehouse. These shipments are automatically placed in Storage in Transit until the property owner or designated agent contacts the Transportation Service Provider or the destination agent (movers) to schedule delivery.
• Inbound Personal Property numbers:
  717-245-4382 or 717-245-4775
  DSN: 312-242-4382 or 312-242-4775 
• Outbound Personal Property Counselor's numbers:
  717-245-4382 or 717-245-4775
  DSN: 312-242-4382 or 312-242-4775

Non-temporary Storage

Personnel assigned at a course of instruction lasting more than 20 weeks are entitled to non-temporary storage at government expense for that portion of personal property for which they do not anticipate a need while at this installation. Due to the size of student quarters, it is strongly recommended that arrangements for NTS be made at origin for personal property shipments in excess of 12,000 pounds. This is a suggested storage weight and will vary between quarters. If NTS is arranged at origin, the property will be placed in a commercial storage facility near the service member's current duty station or port of debarkation for personnel returning from overseas assignments. Non-temporary Storage is only authorized at government expense for property within the total authorized weight allowance and for service members who are assigned to government quarters. Carlisle Barracks/United States Army War College does not have the ability to provide for excess to quarters which is why we strongly recommend NTS at origin, also known as your previous duty station. Any household goods that do not fit into quarters are the responsibility of the service member to obtain their own personal storage which is not a reimbursable expense.

If you are moving into housing on the local economy, you must ensure that the carrier removes all packing and crating material before being released. If you fail to do so, packing materials will have to be removed at your expense. If a carrier agent agrees to return at a later date to remove cartons and packing materials, make sure that you annotate this including carrier agent's name and office phone number on the DD Form 619-1 Statement of Accessorial Services performed before you let them leave. If you reside off post not in government quarters, storage of excess property at government expense is not authorized at destination.

The date of arrival shown on the Carlisle Barracks/United States Army War College questionnaire is not a request for delivery of household goods. You must call the TSP/Destination Agent to arrange delivery. When household goods are to be delivered, the individual or agent must be present. Delivery hours are between 8 a.m. and 5 p.m. Personnel signing for government quarters on the date of delivery should allow sufficient time to inspect quarters prior to scheduled delivery.

Storage Information

All household goods and unaccompanied baggage shipments can be stored at government expense for up to 90 days. Deliveries from Storage in Transit will not be scheduled on weekends or holidays. During Peak Season, for United States Army War College students, weekend dates are acceptable as needed, and PPPO/QA assistance is made available. Average time for delivery from SIT is eight to 10 days. This varies between carrier agents and number of deliveries previously scheduled for a particular day.