Health Care

Medical Services

The 17^th Medical Group provides primary care to TRICARE-enrolled patients at the medical group. The Medical Group is comprised of: Family Health, Dental Services, Public Health, Student Clinic, Flight Medicine, Physical Therapy, Bioengineering, and Mental Health.

The central appointment line is 325-654-3149

The 17^th Medical Group does not provide emergency medical care on-base. Emergency Medical care is provided of-base by Shannon Medical Center.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Medical Care

The primary mission of the Goodfellow Clinic (17th Medical Group) is to provide healthcare to active duty personnel and ensure they are ready for wartime deployments. Active duty members are the first priority of medical services. They are entitled to receive complete treatment.

TRICARE Prime enrollees are the second priority. All other beneficiaries will be treated on a space available basis.

The clinic is open Monday-Friday, 7:30 a.m. to 4:30 p.m., to schedule an appointment call 325-654-3149.

The clinic is an ambulatory care facility and does not have an emergency room. Life threatening conditions are stabilized for transport to local hospitals.

Urgent Care:

Urgent Care services treat non-life-threatening health issues that require immediate attention, such as sprains, the flu, colds, and other common illnesses.
If you’re unsure about whether you need urgent care, contact the Military Health System Nurse Advice Line to speak to a registered nurse or dial 1-800-TRICARE (874-2273).

Active duty personnel must acquire a referral before visiting an Urgent Care. All other beneficiaries may visit an Urgent Care without a referral.

Urgent care facilities in San Angelo, TX:
Shannon Urgent Care – 5730 Sherwood Way, 325-944-3851
Shannon Urgent Care – 402 N. Bryant Blvd., 325-655-5125
Shannon Clinic North – 2626 N Bryant Blvd., 325-658-7561
Shannon Clinic South – 3502 Knickerbocker Rd., 325-481-2222
Shannon Clinic West – 4251 Sunset Dr., 325-658-1511

Emergency Care:
Shannon Medical Center – 120 E Harris, 325-653-6741
Shannon South (formerly Communities) – 3501 Knickerbocker Rd, 325-949-9511

TRICARE Enrollees who are enrolled in another area must call the region in which they are enrolled for authorizations outside of their region.

Dental Care

The Dental Clinic serves the active-duty population. Eligible family members are referred off-base. There are many dentists who accept TRICARE Family Member Dental Plan; a list is available from the Dental Clinic.