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Navy Housing Service Center (HSC) - Navy
Navy Aloha Center
4825 Bougainville Drive
Honolulu, HI 96818-3174
Contact information for key programs and services at this installation.
When planning for a move with the military, you might consider moving into government housing. Government housing is owned and maintained by the Department of Defense and is typically on the installation. Eligibility and availability for this type of housing may vary by service member, family size and installation. Learn more about the different options, benefits and discounts that may be available to you through government housing.
Navy Specific Information
Throughout Oahu, what was military or government housing is now privatized housing.
Family Housing Units by Rank:
For more information, contact the Navy Housing Service Center at the Navy Aloha Center. Call 808-474-1820/1821 or DSN 315-474-1820/1821.
All active-duty members assigned to Oahu and Kauai are eligible to apply for Navy Public/Private Venture housing.
Priority for placement on waiting list is determined by local Business Agreements.
HSC hours of operation are Monday-Friday, 7:30 a.m.- 4 p.m.
PPV quality standards and amenities are comparable to what the private sector builds, renovates or operates for civilians with the same overall income ranges in the community.
It is different from traditional military construction in that PPV homes are built quicker and are generally more spacious. Service members receive a Basic Allowance for Housing and pay rent directly to the PPV partner who is the landlord.
The Housing Early Assistance Tool, https://ffr.cnic.navy.mil/Navy-Housing/HEAT/, is available on the Commander Navy Installations Command website and is designed to facilitate submitting a request for housing information. Follow the instructions to start the initial process.
The Navy HSC at the Navy Aloha Center is at 4825 Bougainville, Building 2652, Honolulu, HI, 96818. To reach the center, call 808-474-1820/1821.
The Navy HSC, Navy Aloha Center, has made it possible for you to schedule an appointment up to 30 days in advance of arrival. Call: 808-474-1820/1821 (for DSN access, dial 315 and then the last seven digits). If you reach voice mail, PLEASE LEAVE A MESSAGE, and your call will be returned on the same day or within one business day. Speak clearly and leave your name and phone number for them to return your call.
You are encouraged to complete a Housing Application, DD Form 1746, prior to your arrival. You should include a copy of your permanent change of station orders and your Page 2 Record of Emergency Data Dependency Application.
Due to security restrictions, applications cannot be saved as attachments and submitted via email, unless encrypted. A secure method of sending is via the Secure Access File Exchange. Priority 1 and 2 applicants, your eligibility date for government housing is based on the date you detach from your last permanent duty station. Priority 3-7 is based on the date of HSC housing appointments.
Since Navy housing has now been privatized, after checking in at the HSC office you will be referred to the PPV contractor, Hunt Companies, Inc. Navy HSC manages the waitlist and Ohana Military Communities housing manages the property. You will sign a lease with Ohana Military Communities.
EFMP Priority: If you are an EFMP CAT IV or V family, inform the housing officials, as your assignment may be handled with priority.
Temporary Lodging Allowance Entitlements: You must check into housing within 72 hours (including work days, but excluding weekends or holidays) of your arrival to initiate TLA entitlements, even if you have found a place to rent, plan to stay with friends or already own or are purchasing a home.
Housing Amenities: Privatized housing is equipped with a dishwasher, refrigerator and stove. Some homes have a built in microwave. All homes have air conditioning. Details of amenities for each housing area are available at Ohana Military Communities website.
Air Force Specific Information
All family housing units are privatized and managed and maintained by Hickam Communities. Visit the Air Force Housing website to find your new home with the Air Force. This site serves as one-stop shopping for airmen and families to obtain information about the housing options and support services available to them at Air Force bases worldwide.
There are 3,600 units available for Single Service members, E1-E4.
JBPHH Unaccompanied Housing manages and operates Permanent Party Barracks on Joint Base Pearl Harbor Hickam and Wahiawa Annex. The Navy Hawaii UH is one of the Navy's largest operations for unaccompanied.
Eligibility and Application Procedures
Unaccompanied Housing is no longer processing Single TLA for Paid E5 and above. All TLA services are provided by the Housing Services Center located at 4825 Bougainville Drive, Honolulu, HI 96818. Married service members and Single (Navy) Paid E5 and above must check-in to the Housing Services Center within 72 hours of arriving on Island. Call 808-474-1820/1821 in advance to schedule an appointment.
Unaccompanied Navy E1-E4 sea duty and shore/rotational duty and Air Force E1-E4 less than three YOS, will reside in Unaccompanied Housing barracks.
E4 and junior service members currently receiving single BAH prior to reporting to Hawaii are encouraged to contact JBPHH UH before execution of their transfer orders at 808-473-1203. Member will not be authorized to continue to receive single BAH and will be provided a barracks room upon arrival. It is recommended service member place their household goods in Non-temporary storage at their current duty station. Storage will be charged to member’s PCS orders line of accounting.
Geographic Bachelors (GB)
GB barracks spaces are not readily available at JBPHH. Consideration of GB requests is reviewed on a case-by-case basis as Priority 3, space available only. Service member anticipating becoming a GB are encouraged to contact UH GB coordinator at 808-473-1203 for further guidance. Personnel requesting GB status must submit a request in advance and meet all of the following criteria:
a. Must be assigned as permanent party, i.e., Navy and Air Force personnel assigned to a shore command attached to JBPHH, a submarine or surface ship in their homeport, sea duty component of a deployable unit (e.g., air squadrons / detachments, Seabee battalions, etc.)
b. Receives BAH “with dependents” rate to include service member paying child support or solely have a dependent child or parent. Must provide proof of custody.
c. Have PCS orders that allow for the transfer of dependents at government expense.
d. Dependents live outside the host command’s geographic area or are not currently on island.