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Navy
Military and Family Support Center - Relocation Assistance Program (RAP) - Navy and Air Force
4827 Bougainville Drive
Second Floor
Honolulu, HI 96818-3174
808-474-1999
808-474-0022
808-474-1997
315-474-1999
315-474-1997
Contact information for key programs and services at this installation.
Service providers are available with support both before and after a PCS move. Learn more about how to put the military’s relocation assistance program to work for you. See below for an overview of Military and Family Support Center Relocation Assistance services. Services vary by installation, so check the “Other” section below to see what other services are available at your location.
Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:
Ensure the service member and/or family members have the required passports and/or visa prior to final out-processing. Service members and/or family members are not allowed to final out-process without the required passports/visas in hand for themselves (if applicable) and/or family members. Service members electing the accompanied tour will not be permitted to out-process without having the required passports/visas in hand for themselves (if applicable) and/or family members.
These actions are necessary to prevent unforeseen hardships to the service members and their families. Therefore, as a last reiteration, it is essential that service members do not out-process without having the appropriate passports/visas for themselves (if applicable) and/or for their family members.
Services for Outbound Personnel
Additional two-day workshops are available for all transitioning service members and their spouses but are mandatory for service members with a Tier 3 assignment. The two-day tracks available are the Department of Labor Employment, My Education, DOL Vocational and Boots to Business (entrepreneurship) workshops. In most cases, it is required that you attend TAP 365 days before your date of separation or retirement. Spouses are encouraged to attend. Navy service members must register through their command career counselor. Air Force service members must book an appointment for initial counseling with a transition counselor at the Military and Family Support Center. You will be booked for TAP and additional workshops that fit your transition needs during the initial counseling session.
Services for Inbound Personnel
Installation-Specific Information
Each Fleet and Family Support Center and Military and Family Readiness Center has a Relocation Assistance Program manager, counselor or staff member ready to assist you with the relocation process and to help prepare you for your PCS move. Contact your local FFSC or MFRC to schedule an appointment. Your receiving command should have a sponsor assigned to assist you with your transfer. Be sure to check with your gaining command if you have not heard from your sponsor. The mission of the Relocation Assistance Office is to help relieve some of the overwhelming stress associated with a move. Whether it is a PCS, separation or retirement, we offer service members and their families individual counseling, workshops, seminars and resources covering all aspects of the relocation process. We encourage you to take advantage of the variety of services available.
Installation information for JBPHH is available on MilitaryINSTALLATIONS. Click on OCONUS, Navy or Air Force, Hawaii and JBPHH.
Relocation Assistance
Upon arrival, call the MFSC JBPHH for any assistance you might need. MFSC JBPHH provides information and referral for resources available in the community and at other nearby military installations. Arrival services include the Sponsor Orientation class as well as information and referral on housing, schools, home buying, culture information, newcomer briefs, loan closet and more. Call 808-474-1999 or visit the MFSC JBPHH, Monday through Friday from 7:30 a.m. to 4 p.m.
Sponsorship training is available through your Command Indoctrination Program. Contact your Command Sponsor Coordinator for Navy personnel. In accordance with OPNAVINST 1740.3E, Sponsor Orientation classroom training is available at MFSC JBPHH. A Sponsor's Checklist/Command Sponsor Duties and Responsibilities List is available for your convenience in the OPNAVINST 1740.3E as Enclosures (1) and (2).