Health Care

The Andersen Clinic is an outpatient clinic co-located with the Dental clinic. There is no sick call, all patients are seen by appointment. Emergency Services are not available and only minimal medical procedures can be addressed.

For all emergency/urgent care and in-patient services go to Naval Hospital. Naval Hospital Guam is located in the village of Agana Heights. It is approximately 20 miles south of Andersen AFB.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Health Care Facilities

The Andersen Clinic is an outpatient clinic co-located with the dental clinic. Emergency services are not available, only minimal medical procedures can be addressed.

Naval Hospital Guam facilitates all emergencies and inpatient care. It is located in the village of Agana Heights about 20 miles south of Andersen Air Force Base. To get to Naval Hospital Guam take Route 1 south for about 17 miles. Make a left onto Route 6 for about half a mile, then take the first left. Drive about two more miles and the gate to Naval Hospital Guam will be on your left.

Due to the limited procedures and care the Naval hospital facility can provide, it is extremely important that your family is screened under the Exceptional Family Member Program. In addition, the Andersen Clinic is also faced with limitations on care.

Dental Services

Active-duty personnel are seen at the Andersen Dental Clinic. Dependents must be enrolled in United Concordia and seek dental services with a network provider located off the installation.