Check-in Procedures

In-processing paperwork is available by contacting HHC AMCOM, Building 3494, Honest John Road or call 256-842-7091.

Multiple copies of your orders, marriage license,  school records, school information, immunization records, immigration certificates, birth certificates, HHG inventory, travel documentation, passports, etc. as well as any medical or dental records which are not being transferred by the military should be hand carried an placed in your carryon baggage.

Ensure vaccination records are transferred to an Alabama blue card for school age kids. You may request a blue card at Fox Army Health Center or at the Madison County Health Department.

Temporary lodging reservations may be made by calling IHG Army Hotels (Candlewood Suites) on Redstone Arsenal at 256-924-7707 or calling the Central Reservations System at 877-711-TEAM. IHG/Candlewood Suites is located at Building 3440 Aerobee Road.

There are no barracks at Redstone Arsenal. There are numerous hotels in the Huntsville area. Always request a government rate. All incoming military personnel should report to the Housing Service Office, Building 302, Hughes Road or call 256-876-6666 or DSN 746-6666 prior to making arrangements for off-post housing. Information on post quarters is available through Redstone Communities, Building 302, Hughes Road, or call 256-430-1517.

Military personnel and Department of Defense employees may request a sponsor from their gaining unit or organization. A sponsor serves as the welcoming link between new arrivals and the organization. 

Whether you are active duty military or a Department of Defense civilian employee, you may request a welcome packet by contacting Army Community Service at 256-876-5397.  Packets can be tailored with additional information to better serve new personnel such as school information, employment information and more. Packets may be mailed out or sent via e-mail.

Military One Source offers sponsorship training through eSAT.