Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online War Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and contact center that offer 24/7 support for moving information and resources. Learn more about PCS basics. For comprehensive moving resources and information, including Defense Personal Property login details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may be offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometimes emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

Relocation and transition assistance is provided to incoming and outgoing military personnel, military service retirees, and Department of War civilians. Services include providing local area information, special needs resources for family members, referrals, welcome packets, and responses to inquiries about upcoming duty assignments.

Services can be obtained at Army Community Service, located at 3443 Aerobee Road. Hours are Monday 1 to 4 p.m., and Tuesday - Friday 7:30 a.m. to 4 p.m. An ACS staff member can be reached by calling 256-876-5397. Additional information may also be found by visiting https://installations.militaryonesource.mil/.

For military considering retirement, contact the Transition Assistance Program's Virtual Center at 800-325-4715.