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Army
American Red Cross West Point Location
622 Swift Road
West Point, NY 10996
877-733-2767
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
For immediate assistance the Sexual Assault Hotline is available 24/7 by phone or by text: 845-659-7467.
All personnel arriving during duty hours will report to building 662 Eichelberger Road. S-1 is located on the first floor, room 1. If you arrive after duty hours and want to sign in off of leave, please contact the Keller Army Community Hospital, Staff Duty officer, 315-774-8901 or 845-741-9815, located in the main lobby of the hospital, Bldg. 900, then report to S-1 by 9 a.m. the next duty day. Contact the Medical Company at 315-774-8855 or the S-1 at 315-774-8420 if you have additional questions or require assistance.
If you experience an emergency enroute to the United States Military Academy at West Point be sure to reach out to the appropriate point of contact to discuss the nature of your emergency.
Remember, if you are unable to arrive on your reporting date and you do not call, you could be considered absent without leave.
Note: Your losing command still maintains authority over you while you are enroute.
U.S. Military Academy Band: After duty hours call USMA Band Administration Section at 845-938-1338 and email bandadmin@westpoint.edu to provide your contact information. Immediately call the duty non-commissioned officer at 845-705-0929.
In the event that you should experience a medical emergency in transit, call 911 immediately or go to the nearest hospital emergency room.
Newly assigned personnel with USMA Band will report to the Band Building, 685 Rogers Place, during duty hours. After duty hours email bandadmin@westpoint.edu to provide your contact information and request assistance. Also, call the USMA Band Administration Section at 845-938-1338 to provide your contact information. Once you have followed these instructions call the Duty NCO. Tel: 845-705-0929.
All DENTAC personnel arriving during duty hours will report to Saunders Dental Clinic, Keller Army Community Hospital, Bldg. 900 (1st floor/Multi Specialty Clinic). Soldiers arriving after duty hours must report to the Staff Duty Officer, 315-774-8901 or 845-741-9815 located in the main lobby of Keller Army Community Hospital, Bldg. 900.
Officers and enlisted soldiers with orders assigning them to the United States Military Academy Staff and Faculty and 2nd Aviation Detachment, must first sign in to HHC USMA.
Report to HHC USMA, located in Building 626, no later than the last day of approved permanent change of station leave or permissive temporary duty in duty uniform with a copy of the completed PCS leave form and orders.
Duty hours for in-processing are Monday through Friday, 9 a.m. to 4 p.m. Closed weekends and federal holidays.
If arriving after duty hours, report to the West Point Provost Marshal's Office at 616 Swift Road to be signed in by the desk sergeant then report to HHC, USMA on the next duty day.
If unable to physically report on your designated report date, contact HHC, USMA by email at hhcmailbox@westpoint.edu or telephone 845-938-2223.
American Red Cross - Armed Forces Emergency Service Center, (Toll Free) 877-272-7337 and select option 1 for financial assistance.
American Red Cross - Greater New York Chapter, (Toll Free) 877-733-2767.
The American Red Cross is available to assist in emergency situations, 24 hours a day, 365 days a year to include holidays.
One of the fundamental missions of the American Red Cross is to keep the American people in touch with their loved ones in the Armed Forces during times of family crisis. The Red Cross assists military families with urgent messages related to serious illness, death, or the birth of a child. All messages are verified by the Red Cross.
When contacting the Red Cross be sure to have the following information available at the time of the call:
For more information visit: www.redcross.org
Soldiers with orders assigning them to United States Military Academy Military Police Company or United States Army Garrison will report to building 616 between 9 a.m. to 4 p.m. hours. Tel: 315-774-9333.
Soldiers arriving after duty hours must report to the Provost Marshals Office Military Police Desk Sergeant in Building 616.
All soldiers upon sign-in with their respective areas will report to the Military Personnel Division, Bldg. 622 Swift Road, to receive their in-processing briefing. Briefings are held at 10 a.m. Monday through Friday or 2 p.m. on the first and third Thursday of every month.
The housing and finance offices will not in-process newly arrived soldiers without the in-processing checklist issued by MPD. Please be sure to have a copy of your orders (to include all amendments) and your absence request form (leave form).
Most units/departments will have their internal in-processing requirements but MPD is the only organization that issues installation in-processing checklists.
*MPD is closed from 8 a.m. to 1 p.m. on the first and third Thursday every month for training.
Army Emergency Relief, or AER, is a private, non-profit organization incorporated in 1942 by the secretary of war and Army chief of staff. AER's mission is to provide emergency financial assistance to soldiers of all ranks on behalf of the United States Army.
With the launch of the AER 24/7 online assistance application module, AER now offers an online system for requesting financial assistance. Active-duty soldiers, retired soldiers and survivors can apply directly and receive an immediate eligibility decision.
For further details contact AER at 866-878-6378 or the American Red Cross Armed Forces Emergency Service Center at 877-272-7337 (and select option 1 for financial assistance).
Remember to hand carry your important documents. Hand carried documents should include ID cards, driver's license, passports, birth certificates, marriage license, immunization records, copies of your orders and your absence request form signed out by your losing unit. Do not ship these important documents in your household goods or unaccompanied baggage.
It is also recommended that you have the telephone numbers of your losing and gaining commander readily available.