Health Care

Welcome to the 436th Medical Group at Dover Air Force Base. It is our goal to provide you with the best in quality care and customer service. In order to receive the highest priority for appointment access and the lowest cost to you, we recommend that you enroll in TRICARE Prime. The 436th Medical Group is currently enrolling TRICARE Prime beneficiaries, please call Humana Military Services at 800-444-5445.

Once enrolled, you will enjoy the following benefits:

• Care provided by a highly qualified team of professionals.
• Secure communication with your provider team through the GENESIS Patient Portal.
• Make or change your primary care appointments, view lab results, and refill prescriptions online.

First priority of care is to Active-duty military; second priority is to TRICARE Prime members enrolled to the 436th Medical Group. Non-enrolled TRICARE Prime beneficiaries are seen on a space-available basis.

Those eligible for dental care for active-duty dependents are referred to contractor United Concordia at 844-653-4061. Retirees and retiree dependents must enroll through the Federal Employees Dental and Vision Insurance Program at 877-888-3337. Active duty must be seen on base.

To schedule an appointment, call the appointment line at 302-730-4MED/4633. Hours of operation are Monday-Friday, 7:30 a.m. to 4:30 p.m.

Closures
Closed the second Wednesday every month from 7:30 a.m. to 4:30 p.m. for readiness training.

https://dover.tricare.mil/About-Us/Contact-Us

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.