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Army
Army Emergency Relief (AER)
2494 Ricker Road
Fort Bliss, TX 79916
915-569-4227
915-568-4706
915-569-8376
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
When an individual experiences sexual harassment or sexual assault, actions and services are provided to resolve and investigate cases expeditiously. Additionally, for the Fort Bliss community, appropriate measures are implemented that ensure the rights of the victim are not violated and that a victim is treated with dignity and respect.
The Fort Bliss Sexual Harassment/Assault Response and Prevention Program provides education and prevention training for the military and civilian communities and advocacy services for those impacted by sexual harassment and sexual assault. The Fort Bliss SHARP Hotline can assist with immediate response to victims of sexual harassment and sexual assault or provide contact information for individual BDE SHARP personnel.
The 24/7 U.S. Army Fort Bliss Installation SHARP Hotline is 915-245-8991.
The 24/7 DoD Safe Helpline is 877-995-5247.
Army Emergency Relief (AER) provides a lifeline to eligible soldiers and their families by offering financial assistance during times of need.
AER can help with over 30 types of emergencies, including:
Assistance is available through:
How to Get Help:
Walk-ins are welcome:
After-hours assistance: Contact the Red Cross at 877-272-7337.
AER also provides need-based scholarships for undergraduate studies to spouses and dependent children of active duty, retired, or deceased soldiers visit AERHQ.ORG for more information.
Don't hesitate to reach out. AER is here to support you.
Before your departure, double-check that you've kept these essential items separate from your household goods:
Stay Safe on Texas Roads: Emergency Information
Even the most well-planned moves can hit a bump in the road. Here's how to stay prepared for emergencies while driving in Texas:
Texas Essential: ALWAYS** keep plenty of water in your vehicle, especially during hot weather.
Texas Roadside Assistance
Free Courtesy Patrol: Texas offers a free service on major freeways in major cities.
They can assist with:
Non-Emergency Assistance: 800-525-5555.
El Paso Area Assistance: 915-790-4376 (Monday-Friday 5am-9pm, Saturday-Sunday 9 a.m. to 9 p.m.)
HERO Program (El Paso): This TxDOT program patrols I-10 from Trans Mountain Rd to Horizon Blvd, Loop 375, and the Patriot Freeway.
Stranded Motorist Hotline
Call the hotline at the numbers listed above for help with:
Remember: In a life-threatening emergency, always call 911 first.
Keep this information handy during your travels. Safe journeys!