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United States Army
Army Emergency Relief (AER)
2494 Ricker Road
Fort Bliss, TX 79916
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
When an individual experiences sexual harassment or sexual assault, actions and services are provided to resolve and / or investigate cases expeditiously. Additionally, for the Fort Bliss community, appropriate measures are implemented that ensure the rights of the victim are not violated and that a victim is treated with dignity and respect.
The Fort Bliss Garrison SHARP Program provides education and prevention training for the military and civilian communities, and advocacy services for those impacted by sexual harassment and sexual assault. The Garrison SHARP Office can be reached at (915)569-5393 and is located at BLDG 248, Club Rd, Fort Bliss, Texas.
The Garrison 24/7 SHARP hotline is (915)781-8770.
AER provides financial assistance to eligible soldiers and their dependents. AER can help with emergency financial needs for food, rent, utilities, emergency travel, vehicle repair, funeral expenses, medical/dental expenses, and personal needs when pay is delayed or stolen. Assistance is given in the form of an interest free loan, grant, or part loan/grant. To receive AER assistance, walk-ins are available from 0730-1630, Monday through Friday. Emergency Travel and clearing Soldiers are welcomed from 0730-1630 Monday through Friday. AER also provides undergraduate level education scholarships, based primarily on financial needs, for spouses and dependent children of active duty, retired, or deceased soldiers.
AER is located at 2494 Ricker Rd in ACS. They can be reached at 915-569-8376.
Before you leave make sure you have all important papers with you - not packed with your household goods. Make sure you have important numbers such as Staff Duty Officer, your Command Duty Office, and your sponsor or unit number. Your sponsor can be invaluable in case of an emergency while in transit. As a matter of practicality, try and plan your travel route around military installations to provide rapid access to military emergency services.
No matter how well you have planned your move, emergencies do happen.
Texas Roadside Assistance
For Emergency Road Service in Texas you may want to print this information and keep a copy in your car. Texas has a free courtesy patrol on major freeways in major cities. They will change a flat, provide fuel, help start your car, or call a tow truck. It is a public service. The Toll Free number for non-emergency assistance is: 800-525-5555.
Examples of when a motorist may call the Hotline include:
If the situation is an emergency, motorists should call 9-1-1.
The Stranded Motorist Hotline is not intended to replace 9-1-1 as an emergency number. 9-1-1 should still be the first option for emergency situations.