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United States Army
Army Community Service (ACS)
2494 Ricker Road
Fort Bliss, TX 79916
915-569-4227
915-569-5375
915-568-4357
312-979-4227
312-979-4357
As a gateway to the resources you need, the Military and Family Support Center provides information, support and services to help you balance the demands of military life. The Military and Family Support Center is one part of the overall Family Readiness System, which is the network of agencies, programs, services, partnerships and individuals that supports your personal and family life readiness, mobilization and deployment readiness, and mobility and economic readiness. It should be one of your first stops once you arrive at a new installation. The programs and services are a key resource for you and your family. They include:
Military and Family Support Centers are part of the network of agencies, programs, services and partnerships which supports the overall well-being of military families. Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. The Military and Family Support Center should be one of your first stops once you arrive at a new installation to connect with key programs, services and support systems.
Military and Family Support Centers may provide other programs such as the following:
These services may vary by location and installation. Find your specific center on MilitaryINSTALLATIONS.
Mission -- "Embrace and reassure Survivors that they are continually linked to the Army Family through a unified support program that enables them to remain an important part of the Army Family for as long as they desire."
Program Objectives:
Long-Term Care and Case Management
The SOS program usually engages Surviving Family members after the Casualty Assistance process has concluded. However, we can become involved during the process to assist with benefit selection, estate issues, financial questions pertaining gratuities, etc. Our goal is to become available as soon as the Surviving Family members need us and to provide continuous outreach for as long as they request it.
Services
Support Coordinators are the main points of contact for surviving family members. Support Coordinator works closely with Casualty Assistance Center (CAC) to ensure a smooth transition for the Family after the Casualty Assistance process is completed. The Support Coordinator will ensure that continuous outreach is provided to the Family members as long as it is needed or wanted. Services provided for long term support include coordinating support groups, briefing the community and leadership, and providing life skills education and supportive counseling. Support Coordinator will provide information and referral services for Survivors, and respite care services as requested.
Financial Counselors are adjunct specialists in the program. They will partner with the Support Coordinators to provide financial planning support and education to surviving Family members. This support can be limited in scope or comprehensive depending on the needs and desires of the surviving Family members. Financial Counselors will provide financial planning services on an ongoing basis as long as requested.
Survivor Outreach Services is located Bldg 241, Sheridan Rd. Fort Bliss, TX. For more information, please contact SOS at 915-568-5970 or visit the SOS website.
Army Volunteer Corps (AVC)
The Fort Bliss Army Volunteer Corps supports the Army's mission by promoting and strengthen volunteerism by uniting volunteer efforts, supporting professional management, enhancing volunteer career mobility, and establishing volunteer partnerships to support individual personal growth and life-long volunteer commitment.
The Fort Bliss Army Volunteer Corps office is the center for volunteer recruitment, referral, recognition, and professional development for volunteers and volunteer leaders. Volunteers can be placed in a wide variety of positions throughout the installation and within the El Paso community. Through volunteer service, volunteers can learn or improve skills and gain work experience that can increase self-confidence and improve marketability for paid positions.
Every minute, every hour that someone volunteers, contributes to improving the quality of life of our community; therefore volunteers change the world. Join the movement to make our installation, our city, our nation a better place for all- Change the World, Volunteer!
Contact the Fort Bliss Army Volunteer Corps office for volunteer opportunities, volunteer recognition, or professional development classes at 915-569-4ACS (915-569-4227). Our office is now located at Bldg 250 Club Rd., or contact us at 915-569-5500.
Additional information and volunteer opportunities can also be found on facebook at Fort Bliss Volunteers and on twitter at @fbvolunteer.
Outreach - ACS as a whole provides on-site and community-based assistance and referrals as needed. The focus is to identify Families who are at increased risk or geographically or socially isolated; conduct a client assessment and provide identified outreach services to these Families through Garrison, City, State (to include New Mexico) and local service agencies as needed and to make proper referrals. Deliver services to areas needed for Soldiers, Family Members, Single Parents who are either: Active Duty, Reserve, National Guard, DA Civilians, Retirees or Veterans. Partner with local schools and agencies (to include NM and TX State agencies) to ensure delivery of services to these individuals.
Family Advocacy Program (FAP)
Family Advocacy is dedicated to the prevention, education, prompt reporting, investigation, intervention of spouse and child abuse. The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life. This mission is accomplished through a variety of groups, seminars, workshops. Seminars and workshops are available to you, your unit or family readiness group. Unit commanders are encouraged to contact their Family Advocacy Program Manager/Staff to schedule mandatory annual Domestic Violence trainings that meet your specific need. To reach the FAP, call 915-568-9129.
Victim Advocacy
Victim advocates provide clear, accurate information on the available avenues for reporting domestic abuse. Victim advocates provide essential support, liaison services and care to the victim. Responsibilities include providing crisis intervention, referral and ongoing non-clinical support, including information on available options and resources to assist the victim in making informed decisions about the case. Victim advocate services will continue until the victim states support is no longer needed. The 24/7 domestic violence hotline is 915-269-2013.
New Parent Support Program
The Army offers a complete program of parent education and support services of which the New Parent Support Program (NPSP) is a part. The New Parent Support Program provides parent education classes and play groups. These services target families with children, 0-3 years of age. Participation in any of these activities is strictly voluntary and there are no time limits imposed on duration of service but families generally stay involved at this level for 4-6 months. Referrals for NPSP services are accepted via self-referral, health professionals, and command.
Parenting/Life Skills/Safety/Education
The Family Advocacy Program coordinates and provides numerous programs, services and activities that support our families. Our goal is to develop parenting skills and knowledge, reduce stressors that may increase the risk of family violence. By offering various life skill classes that include anger and stress management and couple communications classes that help families cope with the adjustments, changes of military life. The 24/7 child abuse hotline is 800-252-5400.
Sexual Harassment/Assault Response and Prevention (SHARP) Program
When an individual experiences sexual harassment or sexual assault, actions and services are provided to resolve and/or investigate cases expeditiously. Additionally, for the Fort Bliss community, appropriate measures are implemented that ensure the rights of the victim are not violated and that a victim is treated with dignity and respect.
The Fort Bliss Garrison SHARP Program provides education and prevention training for the military and civilian communities, and advocacy services for those impacted by sexual harassment and sexual assault. The Garrison SHARP Office can be reached at (915)569-5393 and is located at BLDG 248, Club Rd, Fort Bliss, Texas.
The Garrison 24/7 SHARP hotline is (915)781-8770.
Contact Information:
Tel: 915-569-5393
24/7: 915-781-8770
DSN: 979-5393
Contact Information
Outreach -
ACS as a whole provides on-site and community-based assistance and referrals as needed. The focus is to identify Families who are at increased risk or geographically or socially isolated; conduct a client assessment and provide identified outreach services to these Families through Garrison, City, State (to include New Mexico) and local service agencies as needed and to make proper referrals. Deliver services to areas needed for Soldiers, Family Members, Single Parents who are either: Active Duty, Reserve, National Guard, DA Civilians, Retirees or Veterans. Partner with local schools and agencies (to include NM and TX State agencies) to ensure delivery of services to these individuals.
Army Family Team Building (AFTB)
Army Family Team Building is a free training series taught through your local Army Community Service or Family Programs office. Trainings cover topics to include basic military information, personal growth, and leadership skills. AFTB improves personal and Family preparedness to enhance overall Army readiness... AFTB helps America's Army maintain its resiliency in an ever-changing world. Students are not required to have a military ID card to attend Army Family Team Building classes.
Why Should I Attend Army Family Team Building?
AFTB helps you to cope with AND gain a better appreciation of military life. Many of the courses can be applied toward professional- and self-development. AFTB increases your confidence as you navigate the military lifestyle. The training is available to anyone interested in learning more about military life.
Which Army Family Team Building Class Should I Attend?
Military Knowledge educates students about basic Army information - Update your knowledge of Army customs/traditions and acronyms. Learn about benefits and entitlements, better utilize community resources, and increase your understanding of the goal/impact of the Army mission on daily life.
Personal Growth & Resiliency enhances your interpersonal skills - Learn techniques to improve your communication skills, personal relationships, and stress management skills. Discover creative ways to solve problems and resolve personal conflict.
Leadership Development helps students expand their professional skills by teaching effective communication techniques and leadership styles. Learn coaching and mentoring skills, as well as ways to run an effective meeting and manage group conflict.
Look for the Fort Bliss Army Family Team Building on Facebook, or contact us at 915-569-5500.
Additional information and volunteer opportunities can also be found on Facebook at Fort Bliss Volunteers and on twitter at @fbvolunteer.
Army Family Action Plan (AFAP)
(Conferences typically held in October- issues can be submitted year-round)
AFAP is a program for Soldiers, Families, civilian employees, and retirees to identify quality of life issues and propose recommendations for improvement of policies and programs which affect the well-being of the military community.
In the history of AFAP, 123 changes have been made to legislation, 172 policies and regulations have been revised, and 192 programs and services have been improved at the Department of the Army level.
Some of these issues include: Pay increases, Military Savings Plan, Youth Initiatives, TRICARE for Life, Chiropractic Care for Active Duty, Household Goods Weight Allowance Increase for Junior Enlisted and much more. This program has also improved the quality of life here at Ft Bliss: No ATM fee at the Welcome Center and the Scuds and Suds Carwash, School Liaison Officer, and much more.
Goals:
You can submit issues anytime at the AFAP website or visit our office in Bldg 250, Club Road, West Ft Bliss, TX. You may also contact us at 915-569-5500.
Release 2021.04.02.1.11