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IHG Army Hotel - (Candlewood Suite)
11193 Duncan St.
Fort Bliss, TX 79908
Contact information for key programs and services at this installation.
With certain military moves, you may find yourself looking for housing that’s a little less permanent before making long-term arrangements. There are several temporary housing options that may be right for you. Explore the information about temporary housing facilities including allowances, lodging rates and eligibility.
The IHG Army Hotels at Fort Bliss is the official temporary lodging facility for Fort Bliss. Incoming personnel must check availability of the rooms at the Inn prior to taking temporary lodging off post. Advance reservations may be made at 915-565-7777. Additional information can be found on the Fort Bliss MWR website.
An authorization on your credit card for your stay will be made at check-in. Credit cards with approval may be used for payment. Accepted credit cards are: Master Card, Visa, Discover, and American Express. Cash payments may be made at check out.
There are a limited number of pet rooms available at IHG Army Hotels - Fort Bliss. Advance reservations for these rooms are suggested. There is a $75 non-refundable pet fee per pet that will be charged to your room upon arrival. There will be an additional non-refundable fee of $10 per night per pet that will start on the 8th night of your stay. Guests arriving with pets must bring current vaccination records. Maximum allowable pets per room are 2 and each must weigh less than 80 pounds. For more information on the Holiday Inn Pet Policy, please contact the hotel at 915-565-7777. For more information on the Candlewood Suites Guest Pet Policy, please contact the hotel at 915-800-8870.
During your stay, personal firearms are prohibited at both the Candlewood Suites and the Holiday Inn Express on Fort Bliss. For more information, call the Buffalo Soldier VCC at 915-568-3215, the MP station 915-744-9311 or 915-568-2115.
Check-in time is 4 p.m. Check-out time is 11 a.m. the day of departure. Verify your check-out date with the Front Desk when you arrive. If you need to extend your reservation confirm with the Front Desk in advance to ensure availability.
Late check-out times may be pre-arranged with management when possible. A full room charge may be assessed if advance arrangements are not made. IHG Army Hotels - Fort Bliss is unable to provide a completed invoice until the room is actually vacated. If express check out is desired please contact the front desk. Arrangements will be made to prepare your bill as much in advance as possible.
Holiday Inn Express is the official temporary lodging facility for Fort Bliss. The Fort Bliss IHG front desk phone number is 915-565-7777. Located at 1744 Victory Ave, Fort Bliss, TX 79906.
All weapons must be registered on post at the Buffalo Solider VCC within 3 days of arrival. Buffalo Solider VCC contact information is 915-568-3215 located at 5400 Buffalo Soldier Rd. El Paso, Texas 79925. Your personal firearms are prohibited from the property of IHG Army Hotel - Fort Bliss. If you are assigned to a Fort Bliss unit, the firearm may be stored in your unit's Arms Room. If you are not assigned to a Fort Bliss unit, contact the Fort Bliss Rod and Gun Club at 568-2983 for storage rental. For additional information, you may also call the MP Desk 915-744-1237 or 915-744-9311.
Children and their safety are very important at IHG Army Hotel- Fort Bliss. For that reason, please do not leave your children unattended or unsupervised at any time. There are many interesting activities your children may want to participate in on Fort Bliss.
Safety and Security
Keep your room door closed when you are out. IHG Army Hotels - Fort Bliss does not assume responsibility for loss of personal property or valuables. In the event of a loss, report it to the Manager On-Duty at the Front Desk or contact the military police. Do not admit persons to your room without first making positive identification. Your room is equipped with a peep hole. If a member of IHG Army Hotel- Fort Bliss needs to be admitted and there is any doubt about the person's identity, please contact the Front Desk. Safety deposit boxes are available at the front desk.
Service Phones are available for all outgoing local calls in your guest room at no extra cost. However, long distance service (not free) can be made available upon request.
Housekeeping services will be limited to one daily service and one full service every 7 nights; no weekend services will be offered. Should you need replacement items before/after your scheduled housekeeping service, please call the front desk for assistance.