Health Care

William Beaumont Army Medical Center, 364-bed medical center, located at 18511 Highlander Medics St 79918. WBAMC Customer Service Line: 915-742-2273; patient assistance. In addition, health care is provided at the Soldier Family Medical Clinic, 915-742-2273; and on east Bliss Soldier Family Care Center or Hugo V. Mendoza Clinic, Bldg 11335. To reach the Mendoza Clinic, contact your unit medic or Command for the specific unit’s clinic. The Mendoza clinic is located on East Fort Bliss on SSG Sims Blvd., next to the new Dental Clinic. Take SGM Blvd. and turn left onto SSG Sims Blvd. the building is located on your left.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Our Mission

Deliver comprehensive, high-quality healthcare and preventive services to the Warriors in Transition, Soldiers, Family Members and Patients entrusted to us. Ensure medical readiness of all Soldiers assigned and deployed at Fort Bliss/WSMR and deliver highly skilled Warrior Medics to the force.

Installation Hospital

William Beaumont Army Medical Center's priority is to provide safe, quality and compassionate car to our nation's heroes-for whom this state-of-the-art hospital was built.  From our warfighters, to our spouses and children back home, to our retirees, we are one team dedicated to ensuring all our nation's heroes receive world-class medical care in a Culture of Excellence. 

In addition to the Medical Center, Healthcare is provided at the Soldier Family Medical Clinic, Mendoza Family Medical Clinic, Rio Bravo Medical Center and various dental clinics.

The William Beaumont mission also includes operation of the Army's first Residential Treatment Facility for substance and alcohol abuse and a regional trauma unit. Other activities include medical clinical investigations, preventive medicine and mental health. 

Main Hospital Outpatient Pharmacy 915-742-9490/9491 

1st Floor West Clinic 18511 Highlander Medics St. El Paso, Texas 79918

• Monday–Friday: 7:30 a.m. to 4:30 p.m.
• Training Holidays: 7:30 to 4 p.m.
• Closed Saturdays, Sundays and all Federal holidays

Freedom Crossing PX Pharmacy

1611 Haan Rd, Fort Bliss, Texas 79906

***The PX Pharmacy will be for the pick-up of refill requests submitted online or over the phone. New prescriptions will be processed.***

• Monday–Friday: 9:30 a.m.to 6 p.m.
• Training Holidays: 8:30 a.m. to 5 p.m.
• Closed Saturdays, Sundays, and Federal Holidays

Mendoza Soldier Family Care Center Pharmacy

11335 SSG Sims St, Fort Bliss, Texas 79918

• Monday–Friday: 7:30 a.m. to 4 p.m. (curbside)
• Training Holidays: 7:30 to 4 p.m.
• Closed Saturdays, Sundays, and Federal Holidays

East Bliss Pharmacy

21227 Torch St. Fort Bliss, Texas 79918

• Monday-Friday: 8:00 a.m.- 12 p.m.
• Training Holidays: Closed 
• Closed Saturdays, Sundays and Federal Holidays

The refills for non-controlled medications may be called in 7 days in advance. Controlled substance refills may be requested 3 days in advance.

Refill Request Line

915-742-1200

Phone in refills can be picked up at either: (1) Freedom Crossing/PX Pharmacy, or (2) Mendoza Pharmacy

The phone-in refill service and the Tricare Online Patient Portal are available 24 hours a day, 7 days a week. The peak times for call-in are 7 a.m. to 1 p.m. Mondays and Tuesdays, so you may experience longer than usual wait times.

Use a touch tone phone for optimal service also capable of voice recognition.

Refill requests will be ready for pick up 4 business days of request. Please plan ahead for weekends and holidays.

After ten working days, medication refills are returned back to stock. If you are unable to pick up, contact the pharmacy where you requested to pick up your medication. (1) Freedom Crossing/PX Pharmacy 915-742-9017 or (2) Mendoza 915-742-1400

Local Community Information

Thirteen private hospitals, one public hospital and one military hospital provide more that 2,300 beds for use by the community. The city has two designated trauma centers.