Contact information for key programs and services at this installation.
Health care services provided by the Defense Department are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
William Beaumont Army Medical Center, 364-bed medical center, located at 18511 Highlander Medics St 79918. WBAMC Customer Service Line: 915-742-2273; patient assistance. In addition, health care is provided at the Soldier Family Medical Clinic, 915-742-2273; and on east Bliss Soldier Family Care Center or Hugo V. Mendoza Clinic, Bldg 11335. To reach the Mendoza Clinic, contact your unit medic or Command for the specific unit’s clinic. The Mendoza clinic is located on East Fort Bliss on SSG Sims Blvd., next to the new Dental Clinic. Take SGM Blvd. and turn left onto SSG Sims Blvd. the building is located on your left.
When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.
There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.
Deliver comprehensive, high-quality healthcare and preventive services to the Warriors in Transition, Soldiers, Family Members and Patients entrusted to us. Ensure medical readiness of all Soldiers assigned and deployed at Fort Bliss/WSMR and deliver highly skilled Warrior Medics to the force.
William Beaumont Army Medical Center's priority is to provide safe, quality and compassionate car to our nation's heroes-for whom this state-of-the-art hospital was built. From our warfighters, to our spouses and children back home, to our retirees, we are one team dedicated to ensuring all our nation's heroes receive world-class medical care in a Culture of Excellence.
In addition to the Medical Center, Healthcare is provided at the Soldier Family Medical Clinic, Mendoza Family Medical Clinic, Rio Bravo Medical Center and various dental clinics.
The William Beaumont mission also includes operation of the Army's first Residential Treatment Facility for substance and alcohol abuse and a regional trauma unit. Other activities include medical clinical investigations, preventive medicine and mental health.
Main Hospital Outpatient Pharmacy 915-742-9490/9491
1st Floor West Clinic 18511 Highlander Medics St. El Paso, Texas 79918
Freedom Crossing PX Pharmacy
1611 Haan Rd, Fort Bliss, Texas 79906
***The PX Pharmacy will be for the pick-up of refill requests submitted online or over the phone. New prescriptions will be processed.***
Mendoza Soldier Family Care Center Pharmacy
11335 SSG Sims St, Fort Bliss, Texas 79918
East Bliss Pharmacy
21227 Torch St. Fort Bliss, Texas 79918
The refills for non-controlled medications may be called in 7 days in advance. Controlled substance refills may be requested 3 days in advance.
Refill Request Line
Phone in refills can be picked up at either: (1) Freedom Crossing/PX Pharmacy, or (2) Mendoza Pharmacy
The phone-in refill service and the Tricare Online Patient Portal are available 24 hours a day, 7 days a week. The peak times for call-in are 7 a.m. to 1 p.m. Mondays and Tuesdays, so you may experience longer than usual wait times.
Use a touch tone phone for optimal service also capable of voice recognition.
Refill requests will be ready for pick up 4 business days of request. Please plan ahead for weekends and holidays.
After ten working days, medication refills are returned back to stock. If you are unable to pick up, contact the pharmacy where you requested to pick up your medication. (1) Freedom Crossing/PX Pharmacy 915-742-9017 or (2) Mendoza 915-742-1400
Local Community Information
Thirteen private hospitals, one public hospital and one military hospital provide more that 2,300 beds for use by the community. The city has two designated trauma centers.