Health Care

William Beaumont Army Medical Center, 364-bed medical center, located at 18511 Highlander Medics St 79918.

WBAMC Customer Service Line: 915-742-2273; patient assistance.

In addition, health care is provided at the

Soldier Family Medical Clinic, 915-742-2273;

Soldier Family Care Center or Hugo V. Mendoza Clinic, Bldg 11335 SSG Sims Blvd.

To reach the Mendoza Clinic, contact your unit medic or Command for the specific unit’s clinic.

Local Community Information

Thirteen private hospitals, one public hospital and one military hospital provide more that 2,300 beds for use by the community. The city has two designated trauma centers.

Please visit our website for the most up-to-date information on hospital, pharmacy and clinic services, locations and hours:
https://william-beaumont.tricare.mil/

If you have questions or are in need of assistance, you can connect with a Patient Advocate at usarmy.bliss.medcom-wbamc.mbx.patient-advocate@health.mil or 915-742-2692/2508.
 

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

William Beaumont Army Medical Center (WBAMC) is a 135-bed medical center, located at 18511 Highlander Medics St, 79906-5327. The WBAMC Customer Service Line is 915-742-2273

MISSION
WBAMC supports Team Bliss and WSMR by improving health and building readiness - making extraordinary experiences ordinary and exceptional outcomes routine.

VISION
Unrelenting pursuit of excellence as we care for Team Bliss and WSMR and those we are privileged to serve. Anytime, Anywhere - Always.

Please visit our website for the most up-to-date information on hospital, pharmacy and clinic services, locations and hours:
https://william-beaumont.tricare.mil/
 

Main Pharmacy - West Clinic Building 1st Floor
18511 Highlander Medics St, El Paso, TX 79918,
Monday-Friday 7:30am-4:30pm 915-742-9490

Freedom Crossing (PX) Pharmacy
1611 Haan Rd, Fort Bliss, TX 79906
Monday-Friday 9:30am-6:00pm 915-742-9017

Mendoza Soldier Family Care Center Pharmacy
11335 SSG Sims St, Fort Bliss, TX 79918,
Monday-Friday 7:00am-4:30pm 915-742-1400

East Bliss Pharmacy
21227 Torch St, Fort Bliss, TX 79918
Monday-Friday 7:00am - 3:30pm 915-742-9285 / 9286

Refill Request Line
915-666-7830

Phone in refills can be picked up at either:
(1) The ScriptCenter Locker System at Freedom Crossing,
(2) The ScriptCenter Locker System at Main Outpatient,
(3) Mendoza/SFCC Pharmacy,
(4) Freedom Crossing/PX Pharmacy, or
(5) Main Outpatient Pharmacy.

The phone-in refill service is available 24 hours a day, 7 days a week at 915-666-7830. The peak times for call-in are 7:00 a.m. to 1:0 p.m. Mondays and Tuesdays, so you may experience longer than usual wait times.

Use a touch tone phone for optimal service (also capable of voice recognition).

Refill request are ready within 3 business days of request. Please plan ahead for weekends and holidays at all locations except for the ScriptCenter Lockers.

After Ten (10) days, medication refills are returned back to stock. If you are unable to pick up, please contact the pharmacy where you requested to pick up your medication.

Please visit our website for the most up-to-date information on pharmacy services, locations and hours:
https://william-beaumont.tricare.mil/Health-Services/Pharmacy