Unable to connect locally? Contact Military OneSource via secure live chat or call 800-342-9647.
Showing 1 - 1 OF 1
Army
Headquarters USAG
Building 390
Double Eagle Ave, Suite 301
Fort Buchanan, PR 00934-4614
787-707-3440
787-707-3865
312-740-3440
Contact information for key programs and services at this installation.
Customize your own printable booklet with key resources and installation information.
Mission: USAG Fort Buchanan delivers base support and services to enable holistic readiness for the total force.
Vision: To be the premier installation for support and services.
Values: In addition to adopting the Army values as our own, we strive for trust, transparency, and collaboration in all that we do.
Privately Owned Vehicles (POVs) shipped to Puerto Rico must comply with U.S. specifications. All active duty and civilians on transportation orders are authorized tax exemption on one POV. Additional vehicles are subject to local government import taxes which must be paid prior to release to the owner.
Pet Information: A law passed in Puerto Rico in 2018 now allows the possession of pit bulls, American Staffordshire Terriers/Bulls and all crosses. There are no licensing requirements for domestic pets living on-post at Fort Buchanan; however, all domestic pets are required to have a permanently implanted Home Again Microchip. For exotic pets (snakes, spiders, or other unusual animals) an import license and a Fort Buchanan license is required. Vaccinations must be up-to date (within 6 months of arrival). Please note that there is no veterinary service on-post.
Important Documents: It is essential to hand carry the following documents: Birth, Marriage, or Divorce Certificates, Medical/Dental/Shot Records, Education Transcripts/School Records, Travel Orders, POV/Household Goods Shipping Documents, Previous Year Tax Return, Wills/Real Estate Deeds/Titles, Checking/Savings Account Documents, Checkbooks, Spouse Employment Records/Resumes, etc.
Driver's License: If in possession of a valid license from a state that has reciprocity relations with Puerto Rico, non-resident military personnel, their spouses, and children are exempt from the requirement to obtain a Puerto Rico driver's license. If one has a license from these states, is a resident of Puerto Rico, or has an expired U.S. license, then a Puerto Rico license must be obtained within 120 days of arrival. Licenses from other countries are not recognized in Puerto Rico. DoD civilians are not exempt and must obtain a Puerto Rico driver's license within 120 days of arrival. For more information contact: 787-707-3469/3337
Forward Mail: Until you establish an official mailing address and/or P.O. Box, personnel moving to Fort Buchanan can utilize the Fort Buchanan Mail & Distribution Center as their temporary forwarding address for up to six months. Personnel on TDY orders or assigned to Fort Buchanan for training may also use the Mail & Distribution Center during their stay. The address to use is Bldg. 611 South Terminal Rd, Fort Buchanan, Puerto Rico 00934. For more information, call 787-707-4500 or DSN: 740-4500.
Defense Service Network (DSN) Dialing Instructions
The DSN is the provider of long-distance communications service for the Department of Defense (DoD). Every installation has a special DSN number, and the numbers vary by world-wide location. To place a call using DSN, the caller must be using a telephone on a military installation. Cell phones cannot dial DSN numbers. When dialing a DSN number from a U.S. installation to another U.S. installation, it is unnecessary to dial the DSN 312 area code. When dialing a DSN number to/from overseas locations, the DSN (312) area code must be included. The operator can be reached at commercial 719-567-1110; please note that long distance charges may be incurred.
Borinqueneers Gate: (Main Gate on PR 28) is open 24/7. Service members who arrive at the Luis Muniz Marin (LMM) International Airport in Carolina, will need to take a taxi or Uber through this gate to access Fort Buchanan. All valid installation access credentials, including Retirees and their dependents, Veteran Health Identification Card (VHIC), as well as Morale Welfare and Recreation (MWR) cardholders are permitted on base. Disable Veterans may bring one (1) authorized person to assist them to shop at either the Commissary or the Exchange. Appropriate documentation and clearance will be vetted at the Visitor Control Center (VCC).
SPC Frances M. Vega Gate is open Monday to Friday from 6 a.m. to 6 p.m. for inbound/outbound traffic. It is closed on weekends and Federal holidays. Access to this gate is open to Common Access Card (CAC) holders and persons with valid installation access credentials.
Visitors may go to the VCC at the Borinqueneers Gate to receive a background record check and access to the installation. Currently, the VCC hours of operation are 7 a.m. to 4 p.m., Monday thru Friday; and Saturdays from 10 a.m. to 2 p.m. It is closed on Federal holidays. If you have any questions concerning access to Fort Buchanan, please contact the VCC at 787-707-3995. Access to the VCC is limited to number of patrons inside the facility.
Looking to learn more about Fort Buchanan? View the in-depth overview.
Check-in Procedures
Emergency Assistance
Major Units
Sponsorship
Learn about what child care and youth programs and services are available at this location.
Installations have a variety of resources for elementary and higher education. Find out what may be available to you.
Support and assistance is available to you if you have a family member with medical or educational needs. Check out what information and resources are available to you at this installation.
Medical support and services may vary by location. Check out what services and resources are available to you at this installation.
Learn about your housing options before your move – government and non-government housing is available across installations. Contact your housing office to find out housing availability both on and off the installation.
Resources and services are available to help you understand your legal affairs.
Provides support for deployment, relocation and financial assistance as well as installation specific resources such as employment and availability of support on the installation. Utilize these resources to help you and your family balance life in the military.
A network of support and leisure services offer service members and their families options to engage with the community. Programs and activities vary by installation but may include health and wellness opportunities or discounted ticket options.
Relocation assistance programs and services are available to support you throughout your move.
Learn about your transportation options and key and essential information when moving to a new installation.