Fort Buchanan| Emergency Assistance & Contact Info

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United States Army
Army Emergency Relief - Army Community Service
Building 225 Davis St.
fort Buchanan, PR 00934
COMM phone number for Fort Buchanan Army Emergency Relief - Army Community Service
787-707-3310
FAX phone number for Fort Buchanan Army Emergency Relief - Army Community Service
787-707-3244
DSN phone number for Fort Buchanan Army Emergency Relief - Army Community Service
312-740-3310
EMAILEmail: https://apps.militaryonesource.mil/MOS/f?p=AMS:5:0::::P5_APP_NAME,P5_MSG_TYPE,P5_EID:MilitaryINSTALLATIONS,Installation Address,121502
Mon – Fri 8:00 a.m. – 5:00 p.m. Sat – Sun – Closed Holidays – Closed
MAPMap: http://maps.google.com/maps?q=+Building+225+Davis+St%2E,+fort+Buchanan+PR+00934

Emergency Assistance

If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.

Victim Assistance

Sexual Assault Response Coordinator (SARC) -- for sexual assault cases only: SARC - 787-707-3481; Help line 787-406-4222.

Victim Advocate (VA) Services -- for sexual assault cases: VA - 787-707-3518; Help line 787-406-4222.

Social Worker (for domestic violence and child abuse cases) -- FAP/Social Worker - 787-707-2050; 787 420-9316 or FAPM - 787-707-3709.

Department of Emergency Services (DES)/Police Dept -- 787-707-3337.

Note: Victims of Sexual Assault and Domestic Violence must contact SARC/VA if they want to elect a Restricted Reporting (RR) Procedure Option. Once a victim of SA/DM contacts DES/Police Dept and provide information of her/his case, the case will be Unrestricted Reporting (UR) Procedure Option as law enforcement has been notified/informed; therefore, they have to begin an investigation.

Other

Important Contact Numbers

Contact Red Cross at 1-877-272-7337 (for Military emergencies)
Police, Ambulance, or Fire Department by calling 911.
Military Police Emergency: 787-792-7895, 3337 or 4911 from within post.

Army Emergency Relief, Fort Buchanan - (787) 707-- 3310; DSN 740-3310

Emergency Service Organizations

Contact the nearest military installation for emergency travel assistance and request assistance from Army Emergency Relief. If your port call is Charleston, SC, there are services at nearby Charleston AFB. If you are flying from Atlanta, Houston or Miami, there is a USO office located in each airport for assistance. For emergency notification services, look in the telephone directory for the nearest chapter of the American Red Cross and/or the Traveler's Aid Society.The Army Emergency Relief office is located at ACS Building 225 Davis Street Fort Buchanan, PR. Here eligible personnel can receive an interest free loan, and occasionally a grant, for bona fide emergencies as defined by AER Regulations.

Army Emergency Relief (AER) Loan Qualifications

An active member of the US Armed Forces for over 30 days or be a family member of an active military person with a general power of attorney, be retired from the US Armed Forces, or a widow or widower of a retired person from the US Armed Forces.
Have a bona fide unplanned emergency which can be resolved by a financial loan.
Be able to repay the interest free loan within a reasonable period of time. A grant is given only on a once in a lifetime emergency situation where a qualified individual is unable to pay or to qualified widows.

Emergency Notification

Emergency notification is a time sensitive issue. In order for soldiers and families to receive emergency leave and/or emergency assistance it is necessary to have a Red Cross message. Therefore, it is advisable that you provide your full unit address in Puerto Rico to your family in the United States soon after you arrive. Also, advise them to locate their nearest Red Cross Station to facilitate emergency notification in case the need arises.The American Red Cross can be contacted for family emergencies when the Sponsor is stationed away from the family. For military emergencies you may call 1-877-272-7337.

During Non-Duty Hours/Important Numbers

Military Police: 787-792-7895
Red Cross: 1-877-272-7337
Fire: 787-792-0465
Ambulance: 911 from Commercial Phones
9911 from official Government telephone

Change From:

Emergency Service Organizations

Contact the nearest military installation for emergency travel assistance and request assistance from Army Emergency Relief. If your port call is Charleston, SC, there are services at nearby Charleston AFB. If you are flying from Atlanta, Houston or Miami, there is a USO office located in each airport for assistance. For emergency notification services, look in the telephone directory for the nearest chapter of the American Red Cross and/or the Traveler's Aid Society. If traveling to Puerto Rico, the Army Emergency Relief office is located at ACS Building 225 Davis Street, Fort Buchanan PR. Here eligible personnel can receive an interest free loan, and occasionally a grant, for bona fide emergencies as defined by AER Regulations.

Change To:

Emergency Service Organizations

Contact the nearest military installation for emergency travel assistance and request assistance from Army Emergency Relief. If your port call is Charleston, SC, there are services at nearby Charleston AFB. If you are flying from Atlanta, Houston or Miami, there is a USO office located in each airport for assistance. For emergency notification services, look in the telephone directory for the nearest chapter of the American Red Cross and/or the Traveler's Aid Society. The Army Emergency Relief office is located at Army Community Service 225 Davis St. Fort Buchanan, PR. Here eligible personnel can receive an interest free loan, and occasionally a grant, for bona fide emergencies as defined by AER Regulations.