Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may be offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

The Relocation Readiness Program (RRP) assists military and Army civilian employees and their families prior to, during, and after a PCS move. Newcomers receive a welcome packet and an orientation on the services and resources available on-post. Upon arrival, please make Army Community Service (ACS) one of your first stops at Fort Buchanan and let us become connected to you and your family; and on the first business day at your new duty station, you should contact ACS for important information about Ft. Buchanan and about the many programs that we have to offer.

One important service we have is the Lending Closet, designed to help relocating military personnel with basic household items available for temporary loan. As part of our newcomer's welcome and cultural awareness training, we offer a variety of information on local history, shopping, hospitals, maps, etc. The RRP office is located at 225 Davis Street. Office hours are from 8:00 am to 5:00 pm, Monday to Friday; closed on Saturday, Sundays, and Federal Holidays. For directions or for more information call ACS Information and Referral at (787) 707- 3804 or the Relocation Readiness Program at 787 707-3682.