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United States Army
Army Emergency Relief (AER)
1501 William C. Lee Rd. (inside gate 1)
Fort Campbell, KY 42223
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
If you're coming to Fort Campbell and you are involved in an automobile accident assess the situation and a life is in danger,call 911 immediately. Contact Fort Campbell Replacement Detachment at 270-798-2813 to let someone know that you're involved in an accident and you're going to be late signing in. The Fort Campbell Replacement Company is open 24/7. You can also contact the Fort Campbell Division Staff Duty at 270-798-9793.
Call roadside service if you have it through your automobile insurance - check your glove box/insurance card. Call American Automobile Association if you are a member at 1-800-222-4357 or United Services Automobile Association (USAA) for road assistance at 1-800-531-8555. The USAA Website is also available. You may google search for the nearest automobile tow company. Review weather forecasts along planned routes. Conduct periodic telephone calls to family/leaders during travel. Follow proper use of seat belts and child restraint seats while traveling. Take necessary survival/safety items to include sufficient funds in case of emergencies during adverse weather conditions or vehicle breakdown.
Emergency Numbers for Fort Campbell
All Emergencies Fire, Medical Ambulance, Military Police from all phones on Fort Campbell call 911.
For immediate emergency assistance, please call the Military Police at 270-798-7113/6774 or DSN 312-635-7113/6774. Or Contact Army Community Services Victim Advocacy Program at 270-412-5500. Monday to Friday 7:30 to 4 p.m. Victim Advocate Hotline 24/7 931-980-5787
ACS Victim Advocate Program
Duty Hours Phone: (270) 412-5500
After Hours Emergency Domestic Abuse Advocacy: (931) 980.5787 Services Provided: Family Advocacy Victim Advocate Program provides advocacy, support, information, resources and referrals for adult victims of domestic abuse. Services are available through either a restricted or unrestricted report. Restricted reporting means that advocacy services are available to the victim without triggering command notification or a law enforcement investigation. A restricted report may be available to those who meet eligibility criteria. If you are experiencing violence within your relationship or planning to leave an abusive situation, developing a safety plan tailored to meet your needs will increase your Family’s safety. For more information please contact the ACS Family Advocacy Victim Advocate Program or visit the ACS Victim Advocate Program at https://home.army.mil/campbell/index.php/acs/victim-advocate-program
Services provided include but are not limited to:
Sexual Harassment/Assault Response and Prevention Program
The Army’s Sexual Harassment/Assault Response and Prevention Program program exists so that the Army can prevent incidents of sexual harassment and sexual assault before they occur. The SHARP program’s mission is to promote an Army culture and command climate that ensures adherence to the Army Values and ensures that every Army team member will be treated with dignity and respect at all times and in all circumstances. Every Soldier, Department of the Army Civilian, and Family member serves and supports the Army and the Nation; they deserve no less. The Vision is to enhance Army readiness through the prevention of sexual assault, sexual harassment, and associated retaliatory behaviors while providing comprehensive and compassionate victim care.
There is a “We Care APP” Fort Campbell, KY that can be downloaded from the APP store that has the Fort Campbell Hotlines and many resources.
Point of Contact for the United States Army Garrison SHARP Program, Fort Campbell KY: Michelle Ashby, Sexual Assault Response Coordinator Office: 931-412-5497 Cell 931-257-8459
For victims of Sexual Abused contact Fort Campbell 24/7 SHARP Hotline 270-498-4319.
Local Resources: The Kentucky Domestic Violence Association https://kcadv.org/ and the Tennessee Coalition to End Domestic and Sexual Violence https://www.tncoalition.org/
Reporting Options: Victims of domestic abuse have the following reporting options available. To learn more please call 270-412-5500.Unrestricted Report: This option include Command and law enforcement notification. An investigation will often be initiated. Advocacy services, medical treatment, and counseling are available. This reporting option allows a victim the widest range of protections and services available.
Restricted Report: This option allows a victim to make a confidential report of the abuse without Command and law enforcement involvement. Advocacy services, medical care and counseling are available.
Hopkinsville, Christian County, KY: Sanctuary INC - 1-800-766-000 or 270-882-4572Clarksville, Montgomery County TN: Safehouse - 1866-592-6902 or 931-552-6900Nashville, Davidson County TN: YWCA - Shelter and DV Program - 615-297-8833
Fort Campbell Community Resources:Military Police - 270-798-7111/7113Blanchfield Army Community Hospital - 270-798-8000Department of Social Work - 270-798-8601U.S District Court - 270-798-6681Chaplain Hotline Care Line - 270-798-2273Family Life Chaplain - 270-798-3316101 Division SHARP 24 Hours - 270-498-4319JAG Legal Assistance - 270-798-4432/4927Military One Source - 1-800-342-9647
National Center on Domestic & Sexual Violence: Website http://www.ncdsv.org/
United States Department of Justice on Violence Against Women: Website: http://www.ovw.usdoj.gov/
Emergency National Domestic Violence Hotline 1-800-799-7233. Clarksville TN Crisis Center 931-648-1000(24 Hours).
Fort Campbell Emergency Center
The Fort Campbell Emergency Center is a state-of-the-art facility with a team of physicians, physician assistants, nurses and combat medics offering emergency medical care to eligible TRICARE beneficiaries 24/7, 365 days a year. The facility is equipped for the majority of emergency situations including mass casualty, trauma and critical care. Behavioral health support services are provided on-site. Call 270-798-8000/8400 or visit their website for more information.
Beneficiaries experiencing an emergency medical condition should call 911 or go to their nearest medical facility. If you live on or near Fort Campbell, go to the Blanchfield Army Community Hospital Emergency Center located at 650 Joel Dr., C Building, 2nd Floor Fort Campbell, KY 42223. The average wait time to be seen in the emergency center is well below the national average of four hours, however, various conditions may impact this wait. Upon arrival at the Emergency Center, patients are triaged according to the severity of their complaint. True medical emergencies must be evaluated and treated immediately. These patients will be seen before those who have minor complaints, regardless of their wait time.
Examples of true medical emergencies include:
Patients who are not suffering from an emergency medical condition are encouraged to schedule an appointment with their Soldier or Patient-Centered Medical Home, where the patient's long-term care plan can be managed more appropriately.
Fort Campbell American Red Cross
The Fort Campbell American Red Cross (ARC) is located at 95 Michigan Ave Building 43 on the second floor. Hours of Operation are 8:00a.m. to 4:30p.m. Monday to Friday, the Phone number is 270-798-2171. Closed on Weekends and Federal Holidays. The American Red Cross Service to the Armed Forces serves as an important communications link between the military and civilian sector during Family crisis. In order for an informed leave decision to be made, the Red Cross provides verified information to the service member and command.
To initiate an Emergency Communications Message contact the toll free 877-272-7337 24/7 At the time of contact, please provide soldier's name, rank, social security number, date of birth, unit information, telephone number and email address. Once the emergency has been verified, the information will be relayed to the Unit's Staff Duty Office. Soldiers may contact the local office or the toll free number 877-272-7337 to inquire about the status of the message. Red Cross may provide after-hours financial assistance on behalf of Army Emergency Relief or the applicable military aid society when the service member is over a 50 mile radius from the closest military base, nights, holidays and weekends or when the AER office is closed.
The American Red Cross is always available to assist in emergency situations. Call toll-free 877-272-7337, 24 hours a day, 365 days a year or contact the nearest ARC chapter listed in the local phone directory. If you need financial assistance while you’re in transit go to the nearest American Red Cross Chapter for financial assistance or contact the toll free number listed above. You may also download the American Red Cross Hero Care App from your app store.
Army Emergency Relief
Fort Campbell Army Emergency Relief (AER) is a private, non-profit organization established to assist soldiers and their family members in emergency financial situations due to no fault of their own. Financial assistance is provided in the form of interest free loan, grant or a combination of the two. Loans are prepaid by an allotment.
It is advisable to utilize AER for financial assistance in an emergency situation. Many local businesses offer "Check Cashing" and other such services often add fees and charges which, when repaid, may equate to extremely high interest rates.
Army Emergency Relief, 270-798-5518, offers emergency financial assistance to all military personnel, active and retired and their family members in the following categories:
AER is located at the main Army Community Service (ACS) Building 1501 William C. Lee Rd (inside gate 1), operation hours are Monday, Wednesday-Friday 8:00 a.m. to 4:30 p.m. and Tuesdays 9:00 a.m. to 4:30 p.m.. If an emergency occurrs after hours, please contact the nearest American Red Cross (ARC) toll-free 1-877-272-7337 or visit their website at https://www.redcross.org/
For more information on Fort Campbell AER access their website at https://home.army.mil/campbell/index.php/acs/financial-readiness-program
Eligibility includes Active Duty Military, Army National Guard and United States Army Reserve Soldiers on continuous active duty for more than 30 days, Military-Dependent Family members, and Surviving Spouses and orphans of Soldiers who died while on active duty or after they retired.
In addition to emergency financial assistance, AER provides food vouchers as a short-term solution for families experiencing financial difficulty/inability to provide food for themselves or their Family.
Documents needed for an AER Loan:
* Valid Military ID Card
* Leave and Earnings Statement
*Leave/Permanent Change of Station Orders
*Substantiating documents such as car repair estimate, rental agreement, utility bill
Contact AER at 270-798-5518 for more information.
Before you leave make sure you hand carry all of your important documents:
Make sure you have important phone numbers with you, especially phone numbers for your new duty station and your sponsor's contact information.
If you're coming to Fort Campbell Contact Kalsu Replacement Company at Fort Campbell at 270-798-2813/2817 if you’re having issues or going to be late to sign in.
Emergency assistance and referrals are available at:
With any emergencies situation contact 911.