Unable to connect locally? Contact Military OneSource via secure live chat or call 800-342-9647.
Showing 1 - 1 OF 1
Army
Army Emergency Relief (AER)
5662 Screaming Eagle Blvd.
Fort Campbell, KY 42223
270-798-5518
312-635-5518
270-798-4545
312-635-4545
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
Download the "We Care App" Fort Campbell, KY app from the App Store to access Fort Campbell hotlines and resources. "We Care" Fort Campbell App
101st Airborne Division (Air Assault) POC
For immediate emergency assistance, please call 911 or the Military Police at 270-798-7113/6774 or DSN 312-635-7113/6774.
The Family Advocacy Victim Advocate Program provides emergency and follow-up support to adult victims of domestic abuse. Domestic abuse includes physical, emotional, financial, and sexual abuse and services are available to service members, current or former spouses as well as current or former intimate partners. Advocacy services are available 24/7. Advocates may be reached at 270-412-5500 during duty hours (Monday through Friday 7:30 a.m. to 4 p.m.). For emergencies after duty hours an advocate may be reached through the Victim Advocate Hotline: 931-980-5787.
Advocacy services include crisis response, information on reporting options, safety planning, assistance with obtaining protective orders, and accompaniment to medical forensic exams as well as court proceedings. Whether you need to relocate for safety reasons or want to stay and work on your relationship, a Victim Advocate is available to help. Advocates also work closely with their civilian counterparts and provide a “warm-hand-off” for victims who do not qualify for on-going advocacy services within the military community.
Victim Advocates provide support to the parents of children involved in Problematic Sexual Behaviors Among Children & Youth. ACS FAP serves as the reporting point of contact for PSB-CY cases. ACS FAP will provide resources to parents to help their children through this process.
WEBSITES
Sexual Harassment/Assault Response and Prevention Program (SHARP) Mission
Create a culture free of sexual harassment and sexual assault by providing an environment of prevention, education and training, response capability, victim assistance, reporting procedures, and accountability that enhances the safety and well-being of all covered persons.
Overview
The Sexual Harassment/Assault Response and Prevention Program Office direct the Army’s efforts to prevent and respond to sexual harassment, sexual assault, and associated retaliatory behaviors. It integrates Army SHARP policy and ensures effective communication with internal and external stakeholders.
Key Components
Goals
Key Players
Legal Policy & Hotlines
Sexual assault and sexual harassment are unlawful and punishable under the Uniform Code of Military Justice and other local, state, and federal laws.
Resources
The Blanchfield Army Community Hospital Emergency Center is a state-of-the-art facility with a team of physicians, physician assistants, nurses and combat medics offering emergency medical care to eligible TRICARE beneficiaries 24/7, 365 days a year. The facility is equipped for the majority of emergency situations including mass casualty, trauma, and critical care. Mental health support services are provided visit blanchield.tricare.mil for more information.
Beneficiaries experiencing an emergency medical condition should call 911 or go to their nearest medical facility. If you live on or near Fort Campbell, go to the BACH Emergency Center located at 650 Joel Dr., C Building, 2nd Floor Fort Campbell, KY 42223. The average wait time to be seen in the emergency center is well below the national average of four hours, however, various conditions may impact this wait. Upon arrival at the Emergency Center, patients are triaged according to the severity of their complaint. True medical emergencies must be evaluated and treated immediately. These patients will be seen before those who have minor complaints, regardless of their wait time.
Examples of true medical emergencies include:
Patients who are not suffering from an emergency medical condition are encouraged to schedule an appointment with their Primary Care Team, using the MHS GENESIS Patient Portal or the appointment line at: 270-798-4677 where the patient's care plan can be managed more appropriately.
Fort Campbell American Red Cross
The Fort Campbell American Red Cross (ARC) is located at 95 Michigan Avenue, Building 43, on the second floor. Hours of Operation are 8 a.m. to 4 p.m. Monday-Friday, the Phone number is 270-798-2171. Closed on Weekends and Federal Holidays. The American Red Cross Service to the Armed Forces serves as an important communications link between the military and civilian sector during Family crisis. In order for an informed leave decision to be made, the Red Cross provides verified information to the service member and command.
To initiate an Emergency Communications Message contact the toll free 877-272-7337 24/7. At the time of contact, please provide soldier's name, rank, social security number, date of birth, unit information, telephone number and email address. Once the emergency has been verified, the information will be relayed to the Unit's Staff Duty Office. Soldiers may contact the local office or the toll free number 877-272-7337 to inquire about the status of the message. Red Cross may provide after-hours financial assistance on behalf of Army Emergency Relief or the applicable military aid society when the service member is over a 50 mile radius from the closest military base, nights, holidays and weekends or when the AER office is closed.
The American Red Cross is always available to assist in emergency situations. Call toll-free 877-272-7337, 24 hours a day, 365 days a year or contact the nearest ARC chapter listed in the local phone directory. If you need financial assistance while you’re in transit go to the nearest American Red Cross Chapter for financial assistance or contact the toll free number listed above. You may also download the American Red Cross Hero Care App from your app store.
Are you experiencing financial difficulties or facing a financial crisis? A financial setback can cause devastating and lasting effects on military careers and families. Army Emergency Relief wants you to know that AER is here to help.
AER is a private, non-profit organization established to assist active duty and retired Army soldiers, and their families in emergency financial situations due to no fault of their own. Recent eligibility extends to USAR soldiers. AER’s mission is to provide financial assistance, educational scholarships and enduring support to Soldiers, retired Soldiers and their families, helping them to overcome obstacles and encourage financial stability.
Assistance is provided in the form of interest free loans, grants, and a combination of the two. Loans are repaid by allotment.
Eligibility requirements
Eligibility includes active-duty and retired Army, medically-retired Army, retired Army Reserve and National Guard soldiers receiving retired pay, Army National Guard and United States Army Reserve soldiers on continuous active duty for more than 30 days, Army Reserve Component on Active Guard Reserve under Title 10 Orders, eligible military identification card-holding dependents, and surviving spouses and dependent children of soldiers who died while on active duty or in an eligible retired status.
Extended eligibility:
1. ALL Soldiers (including Retired Reserve not yet receiving retired pay, Army National Guard, and Army Reserve) are eligible for disaster assistance.
2. The AER US Army Reserve Expansion pilot program extends eligibility to USAR Soldiers who are not on active duty, specifically Troop Program Unit and Individual Mobilization Augmentee. These applications are not processed through your local AER office.
For more information contact: usarmy.usarc.ocar.mbx.g1-qol@army.mil.
Be “AER READY”
To be AER ready, go to www.armyemergencyrelief.org to create your secure AER Portal Account
AER offers financial support in 5 Areas: If a need is not listed in these categories, contact your local AER office.
How and where to apply?
AER assistance applications “except” for Emergency leave, Domestic violence, and recent survivors MUST be submitted online at www.armyemergencyrelief.org.
Fort Campbell AER is in the ACS Building located at 5662 Screaming Eagle Blvd. To contact this office during duty hours, call 270-798-5518. Hours of operation are Monday, Wednesday through Friday, 7:30 a.m. to 4:30 p.m. and Tuesdays 9 a.m. to 4:30 p.m.
For emergencies after-hours:
AERHQ will process emergency after-hour assistance cases. If you experience a financial crisis after hours apply for assistance 24/7 at www.armyemergencyrelief.org or email soldierportalhelp@aerhq.org.
All other branches of the military will contact their respective branch or American Red Cross for routine or after-hours assistance.
Before you leave make sure you hand carry all of your important documents:
Make sure you have important phone numbers with you, especially phone numbers for your new duty station and your sponsor's contact information.
If you're coming to Fort Campbell Contact KALSU Replacement Company at Fort Campbell at 270-461-1498 if you’re having issues or going to be late signing-in past your report date on your PCS orders.
Emergency assistance and referrals are available at:
With any emergencies situation contact 911.