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United States Army
Army Emergency Relief (AER)
1501 William C. Lee Rd. (inside gate 1)
Fort Campbell, KY 42223
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
If you're coming to Fort Campbell and you are involved in an automobile accident assess the situation and if a life is in danger, call 911 immediately. Contact Fort Campbell Replacement Detachment at 270-798-2813 to let someone know. The Fort Campbell Replacement Company is open 24/7. You can also contact the Fort Campbell Division Staff Duty at 270-798-9793.
Call roadside service if you have it through your automobile insurance - check your glove box/insurance card.
Call American Automobile Association (AAA) if you are a member (1-800-222-4357) or USAA for road assistance at 1-800-531-8555. The USAA Website is also available.
It is a good idea to keep a telephone book in the vehicle. If you don't have a phone book available, call information (411) for the number for a tow truck.
Review weather forecasts along planned routes.
Conduct periodic telephone calls to family/leaders during travel.
Proper use of seat belts and child restrain seats while traveling.
Take necessary survival/safety items to include sufficient funds in case of emergencies during adverse weather conditions or vehicle breakdown.Emergency Numbers for Fort CampbellAll Emergencies - Fire, Medical Ambulance, Military Police from all phones on Fort Campbell call 911.
For immediate emergency assistance, please call the Military Police at 270-798-7113/6774 or DSN 312-635-7113/6774. Or Contact ACS Victim Advocacy Program at 270-412-5500. Monday to Friday 7:30 to 4:00 p.m. Victim Advocate Hotline 24/7 931-980-5787. Access the Army Community Service Victim Advocacy Program website at https://campbell.armymwr.com/programs/victim-advocate-program ACS Victims Advocacy Program Local Resources: Kentucky Domestic Violence Association - http://www.kdva.org/ Tennessee Coalition Against Domestic & Sexual Violence: http://www.tcadsv.org/
National Center on Domestic & Sexual Violence: Website http://www.ncdsv.org/
United States Department of Justice on Violence Against Women: Website: http://www.ovw.usdoj.gov/
Emergency National Domestic Violence Hotline 1-800-799-7233. Or Garrison Chaplain’s Office - Care Line at 270-798-2273, 101 Division SHARP (24 Hours) 270-498-4319 and Clarksville TN Crisis Center 931-648-1000(24 Hours).
Beneficiaries with an emergency should either call 911 or go to the nearest medical facilities. If you live on post at Fort Campbell or near Fort Campbell go to the Fort Campbell Blanchfield Army Community Hospital (BACH) Emergency Center located at 650 Joel Dr. C. Building 2nd Floor. Fort Campbell Kentucky. The waiting time for the emergency center is much shorter than the four hours national average, however situations may arise when a wait may be extended. Upon arrival to the Emergency Center, all patients are triaged to determine the level of their medical needs. True medical emergencies must be cared for immediately, such as a heart attack in progress or other medical emergencies that require immediate assistance. Some medical conditions may not be considered as emergent as another patient's at the time visiting the emergency center; therefore, the medical need that is most emergent is seen right away and may delay the time for a less emergent medical need to be seen. Patients with non-emergent medical needs are encouraged to schedule an appointment with their Soldier or Patient-Centered Medical Home, where the patient's long-term care plan can be managed more appropriately.
The Fort Campbell Emergency Center is a state of the art facility designed and staffed to provide emergency medical care for active duty, Family members and some retirees in a time of crisis. The facility serves as the safety net and start point for mass casualty, trauma and critical care. Emergency Center behavioral health support services are provided on site. Opens 24 hrs. 7 days a week. Contact 270-798-8000/8400 for more information or visit their website.
The Fort Campbell American Red Cross is located at 95 Michigan Ave Bldg. 43 on the second floor. Hours of Operation are 0800-1630 Monday to Friday. Phone: 270-798-2171. Closed on Weekends and Federal Holidays. The American Red Cross (Service to the Armed Forces) serves as an important communications link between the military and Civilian sector during Family crisis. In order for an informed leave decision to be made, the Red Cross provides verified information to the service member and command. To initiate an Emergency Communications Message (ECM), contact the toll free #1-877-272-7337 ( 24/7) At the time of contact, please provide Soldier's name, rank, and social security number, date of birth, unit information, telephone number and email address. Once the emergency has been verified, the information will be relayed to the Unit's Staff Duty Office. Soldiers may contact the local office or the toll free number 1-877-272-7337 to inquire about the status of the message. Red Cross may provide after-hours financial assistance on behalf of Army Emergency Relief (AER) or the applicable military aid society.
The American Red Cross (ARC) is always available to assist in emergency situations. Call toll-free: 1-877-272-7337, 24 hours a day, 365 days a year, or contact the nearest ARC chapter listed in the local phone directory. If you need financial assistance while you’re in transit go to the nearest American Red Cross Chapter for financial assistance or contact the toll free number listed above or visit their website.
Army Emergency Relief (AER) is a private, non-profit organization established to assist Soldiers and their Family members in emergency financial situations due to no fault of their own. Financial assistance is provided in the form of interest free loan, grant or a combination of the two. Loans are prepaid by an allotment.
It is advisable to utilize Army Emergency Relief (AER) for financial assistance in an emergency situation. Many local businesses offer "Check Cashing" and other such services often add fees and charges which, when repaid, may equate to extremely high interest rates.
Army Emergency Relief (AER), 270-798-5518, offers emergency financial assistance to all military personnel, active and retired and their Family members in the following categories:
AER is located at the main Army Community Service Building 1501 William C. Lee Rd (inside gate 1) operates from Monday to Friday 7:30 a.m. - 4:00 p.m. If an emergency occurred after hours please contact nearest American Red Cross toll-free 1-877-272-7337 or visit their website at https://www.redcross.org/
For more information on Fort Campbell Army Emergency Relief access their website at https://campbell.armymwr.com/programs/army-emergency-relief
Eligibility includes active duty military, ARNG and USAR Soldiers on continuous active duty for more than 30 days, Military-Dependent Family members, and surviving spouses and orphans of Soldiers who died while on active duty or after they retired.
In addition to emergency financial assistance, AER provides food vouchers as a short-term solution for families experiencing financial difficulty/inability to provide food for themselves or their Family.
Documents needed for an AER Loan:
* Valid Military ID Card
* Leave and Earnings Statement
*Substantiating documents such as car repair estimate, rental agreement, utility bill
Contact AER at 270-798-5518 for more information.
Before you leave, make sure you hand carry all of your important documents: Copies of PCS Orders and any Amendments, Leave Forms, Marriage Certificate, Birth Certificates, Passports, Paperwork for Household goods, POV shipment and Storage, Travel Card and any receipts for reimbursements.
Make sure you have important phone numbers with you, especially phone numbers for your new duty station and your sponsor's contact information.
If you're coming to Fort Campbell Contact Kalsu Replacement Company at Fort Campbell at 270-798-2813/2817 if you’re having issues or going to be late to sign in.
Emergency assistance and referrals are available at:
With any emergencies situation contact 911.