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United States Army
Transportation Division for Personal Property (Inbound)
2702 Michigan Ave (Soldier Support Center)
Fort Campbell, KY 42223
A permanent change of station or move can be overwhelming, especially if you have a lot of stuff. Breaking down your to-dos into more manageable pieces often helps. Here, you’ll find out how to handle household goods, manage your pet and guidelines on the shipping process. Your installation may have details on the documents you’ll need when shipping household goods. If available, your installation provides specific instructions on shipping your vehicle. Check transportation for additional information on your vehicle.
For comprehensive information on military moves, check out the Moving Guide section at Move.mil. The Moving with the Military Overview provides information about household goods shipping and storage, automobiles, and pets. Information on moving allowances and special items can be found under Entitlements/Guidelines. There are also links for retiring and separating members, specific service branch information and more.
You may also want to check out the Tools and Resources section for other valuable information on privately owned vehicles, weight estimators and locators, household goods insurance and ideas for helping children cope with the moving process.
The Defense Personal Property System is the online system you can use to request and manage your household goods shipment(s). For how-to guides to assist with your application, go to Move.mil.
Moving with your pet includes researching airline requirements and quarantine restriction laws in your new location. Many airlines have requirements for size, weight, breed, number of animals, kennel construction, documentation and seasonal limitations. Small pets may be shipped on military flights, but availability and regulations frequently change. Contact your local Personal Property Office to request specific country instructions. Military OneSource can make your move easier with helpful tips, resources and hands-on information related to moving with pets and more. For additional information see Pet Information under the Moving Guide tab on Move.mil.
As soon as you receive your permanent change of station orders, it’s important to coordinate your move immediately by following the 7 Steps to Make Your Household Goods Move a Smart Move.
In addition to planning your move, you can start getting your house and family ready. Clean up and get rid of junk. Hold a yard sale or donate serviceable items you no longer need. Gather important family records. Remember, in overseas areas, houses are generally much smaller than those in the United States and the electric current may be different.
If you are moving overseas, begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in long-term, Non-Temporary Storage, or NTS, storage – check with your sponsor or overseas housing office to assist in determining what items to ship.
You’ll also want to log onto the Defense Personal Property System, the online system you use to request and manage your household goods shipment(s). For how-to guides to assist with your application, go to Move.mil.
Transportation of Household Goods - Other
The Fort Campbell Installation Transportation Personal Property Office, Phone 270-798-7151, located at 2702 Michigan Ave (Soldier Support Center) Hours of Operation 7:30 a.m. to 1130 a.m. and 12:00 p.m. to 3:30 p.m. (Closed for lunch 1130-1200) provides comprehensive personal property services, to include entitlement and shipment counseling and assistance. The Soldier Support Center doors open to active duty Service Members at 0900 on normal business days. Fort Campbell Personal Property Office assist in all personal property counseling functions to those coming (PCSing) to Fort Campbell and leaving Fort Campbell. All Fort Campbell shipment bookings and storage management (both short and long term) are handled by Ft. Belvoir, VA. Ft. Belvoir’s call center number is 1-800-521-9959 or by using the chat feature available on the Army PCS Move App. The Defense Personal Property System is the online system you will use to manage your household goods shipment.
If you are an AIT Soldier, and need information on shipping your household goods to Fort Campbell, contact the Military Installation Transportation Office nearest to the pickup location of your property for assistance on moving your household goods to Fort Campbell. If unsure where the closest military installation is, please search your location under Tools & Resources on http://www.move.mil/ or contact the Fort Campbell Personal Property Section at 270-798-7151 for assistance. The http://www.move.mil/ site also contains how-to guides to assist with your shipment during all phases. Review the U.S. Transportation Command booklet, It's Your Move" for detailed information on weight allowances, the household goods shipping process, personal procured moves, storage, automobile shipments, claims processes and the customer satisfaction survey. In order to have property moved from your Home of Record (HOR), you will need to provide a copy of your 4/1 from your enlistment packet and a copy of your orders. A DOD mandated briefing will need to be attended before movement of household goods start. You may attend this briefing at either your origin shipping office or FT. Campbell’s personal property office if you have already arrived.
If you are leaving Fort Campbell on PCS status and Fort Campbell is your first duty station, you will need to provide a copy of your orders. First time and last time movers are required to attend a DOD mandated briefing. These briefings are scheduled on a first come, first service basis with your orders at the Personal Property Office. It is very important you contact the Personal Property Office first before you proceed to do a Personally Procured Move (PPM).
As soon as you have orders in hand, bring them to the Personal Property Office. DO NOT wait for clearing papers or leave approval. You will be advised at the Personal Property office as to what the next step will be. NO shipment will be booked without orders and signed DD1299 & DD1797! (Signed documents are NOT necessary for PPM moves requested.) Failure to provide Personal Property with your orders upon receipt and signed documents may result in delays in scheduling your pickup and/or PPM advance request. When choosing a date you would like your property picked up, be as flexible as possible. Although every effort will be made to obtain the dates you request, remember there are other factors that come into play. Such as: how much advanced notice we have as well as carrier availability especially during peak season which is usually between May-August. Your dates are not finalized until you have confirmed them with your Transportation Service Provider (TSP) directly.
Personally Procured Move (PPM) also known as Do it Yourself (DITY) move allows you to be reimbursed by the government for moving your personal belongings yourself.
Any Soldier regardless of rank, arriving and departing Fort Campbell can do a Personally Procured Move (PPM). However, Transportation Office must provide counseling and prior approval for a PPM move. Failing to comply with service requirements of the program may limit payment or result in complete denial of your claim.
When you arrive at Fort Campbell and if you did a PPM, submit your packet to the Transportation Office located at 2702 Michigan Avenue (Soldier Support Center), Monday-Thursday at 10:00, 13:00 and 14:30. You must arrive prior to specific times in order to be seen at the start of each briefing.
You must have completed copies of paperwork, PLUS originals REQUIRED at Turn in. Carbon copies are NOT acceptable to use as a copy. If you have questions, please contact Transportation at (270) 798-7151.
US Army Center for Personnel Claims
The US Army Center for Personnel Claims is located at Fort Knox, KY. You must initiate and submit your claim online at www.move.mil within 180 days from delivery. If you have problems with this site, email the Center for Personnel Claims at email@example.com or call 502-626-3000.
Transportation – Passenger Travel
The Fort. Campbell Passenger Travel section located on 2702 Michigan Ave (Soldier Support Center) 270-412-6972 or 270-798-7151 provides the following services: Overseas Port Call Travel, PCS Travel, and Provisional Pass travelers.
Passenger Travel serves as agents of the Installation Transportation Officer (ITO) in the management of travel services, travel contracts, and Centrally Billed Accounts (CBA). Flights are scheduled based on report window, availability date, and date requested. Several OCONUS duty stations require the use of Air Mobility Command (AMC) Patriot Express (PE) for the OCONUS portion of travel. Please ensure that you visit the Passenger Travel section as soon as you receive your orders because sometimes flights are limited.
The Fort Campbell Passenger Travel can issue Family Members airline tickets if they don’t have a Privately Owned Vehicle (POV) to drive to Fort Campbell. However, it must be stated on Soldiers’ PCS orders. For more information contact Passenger Travel at 270-412-6972 or 270-798-7151.
The Fort Campbell Passenger Travel is located at the Soldier Support Center at 2702 Michigan Avenue (across the PX) Hours of Operation: 7:30 a.m. to -11:30 a.m. and 12:00 p.m. to 3: 30 p.m. (Closed for Lunch 1130-1200) Monday to Friday Closed on Weekends and Federal Holiday. Soldier Support Center doors open to active duty Service Members at 0900 on normal business days.
Transportation of Pets
Pet travel is limited, at the traveler’s expense, and not guaranteed. There are no travel entitlements for pet transportation or pet preparation for travel. Pet (dog or cat only) travel reservations on AMC Patriot Express flights only to certain overseas locations are limited and requested as a courtesy on a first come, first served basis, however there are fees associated with this transportation that are at the traveler’s expense. All other pet transportation are the traveler’s expense and responsibility to arrange. Pet owners are responsible for all pet transportation requirements such as documentation, immunization, and country pet entry requirements and should personally confirm all pet travel arrangements. Only Passengers with Command Sponsor status are authorized to transport pets in conjunction with their official travel
Moving with your pet includes researching airline requirements and quarantine restriction laws in your new location. Many airlines have requirements for size, weight, breed, number of animals, kennel construction, documentation and seasonal limitations. Small pets (in cabin) and large pets (in cargo) may be transported in conjunction with official travel on military flights, but availability is limited and regulations are always changing. Many international locations have strict importation laws, including extended quarantines and restrictions on breeds or types of animals. Carefully research these rules as they could impact your moving schedule. You may also find some locations in the United States that have restrictions on certain animals and breeds. Contact the Fort Campbell Veterinary Clinic on post at 270-798-4844/3614 for assistance with vaccinations, microchipping, health certificates and preparations for PCS.