Deployment Support

Fort Campbell Military & Family Support Center – Deployment Support

The Mobilization, Deployment, Stability and Support Operations (MD&SSO) program is the principal source of Soldier and Family Readiness Group (SFRG) resources and services for soldiers and their families linking them with their specific unit SFRG assistants and assisting with referrals, when needed, as well as offering a variety of training workshops for family members, including Readiness Essentials for Army Leaders, SFRG Assistants, Key Contact, Informal Funds Custodian, Command Team classes and Care Team training.

The MD&SSO program provides updated and current training to commanders, first sergeants, rear detachment command teams, Command Family Readiness Representatives (CFRR) and SFRG Assistants on the installation, ensuring continuity with the Department of the Army, Installation Management Command, and Fort Campbell, Kentucky, regulations and policies while assisting them to maintain a state of readiness related to their job. MD&SSO coordinates with the installation Emergency Operations Center (EOC) and garrison support agencies to conduct unit-specific Deployment and Reintegration briefings.  

MD&SSO coordinates and operates the Emergency Family Assistance Center, serving as a central hub for soldiers or families during emergency situations (e.g. mass/unannounced deployments or natural or man-made disasters, repatriation or noncombatant evacuation operations).

For more information, contact the MD&SSO office at 270-798-3849.  If there is no answer, you may message Army Community Service on facebook at www.facebook.com/FortCampbellACS or call 270.798.9322, Mon, Wed-Fri 7:30 am to 4:00 pm, and Tues 9:00 am to 4:00 pm. to schedule training, request further assistance.

Call for family assistance toll-free at 866-252-9319. Its hours of operation are Monday, Wednesday thru Friday 7:30 a.m. to 4 p.m.; Tuesdays 9 a.m. to 4 p.m. It provides family-related information and assistance to ensure family members are informed during major deployments. The family assistance call line focuses on getting families information pertaining to entitlements and benefits available to them and providing referrals for assistance.

Military and Family Life Counselor (MFLC)

Provide short term situational, problem-solving, and non-medical counseling services for Soldiers, their Family members, and National Guard and Reserve members. All services are confidential, private, and at no cost. No records are kept, and the program is informal and confidential, although duty to warn is maintained. MFLCs also offer educational presentations and briefings focusing on job stress, anger management, and dealing with the effects of deployment for Soldiers and family members, as well as issues of reunion/reintegration, communication, grief, and loss. Short-term problem-solving for individuals, couples and families is available on a walk-in basis at Army Community Service, Building 2577A Screaming Eagle Blvd. or by calling 270-798-9322 for a confidential location and flexible scheduling. The MFLCs are available for presentations for various groups and military units. In addition to the services mentioned, MFLCs are embedded in each brigade and available in the schools.

Military OneSource

Military OneSource is an excellent source for information and free counseling that deals with deployments. The program offers twelve short-term, problem-resolution counseling sessions for couples, individuals, and families. The sessions are offered in the local community by civilian counselors. There is no cost to the military family. They are open 24 hours a day, seven days a week, with services available in many languages. Call 800-342-9647 or go online to www.militaryonesource.mil.

Resources for Children during Deployment

Children are especially vulnerable when separated from parents due to deployments. Their unique developmental perspective and limited life experience puts them at a heightened risk for emotional distress during the separation period. Information and resources are available to help military children deal with deployments. MFLCs are dedicated to working with the Child and Youth Services program. Schools on and off post have MFLCs embedded to help military children cope with deployments. Sesame Workshops (“Sesame Street’s Talk, Listen, Connect: Deployments, Homecomings, Changes”) help military families and young children cope with challenges of multiple deployments and combat-related injuries. Playgroups with the ACS Family Advocacy New Parent Support Program offer opportunities for children to participate in hands-on activities and offer a safe space for children to connect and a place for parents to network and support each other.

Chaplain Family Life Center

The Chaplain Family Life Center integrates clinical and theological counseling for Army families with particular emphasis on treatment and wellness during and after deployments. The Chaplain Family Life Center is located at 3106 Indiana Avenue.

Marriage 101 (Pre-marital Class) is a six-hour class for engaged couples to help build a foundation for communication and problem-solving in the marriage on request. Topics include nurturing fondness and admiration, love maps, and the speaker-listener technique. Register through your unit chaplain or the center’s chaplain.

Building Strong & Ready Teams (BSRT) is a chaplain-led program for all Soldiers and their families. Program training events are offered for families of deployed Soldiers, single Soldiers, units, couples and families, and leadership. Contact your unit chaplain or the Family Life chaplain at 270-798-3316.

ACS Outreach Program

The ACS Outreach Program is designed to link first-term Soldiers and their families to military and civilian support services on and off the installation. The Outreach Program promotes and creates awareness of ACS programs. Soldier and Family Readiness Groups (SFRG) and Units may contact an Outreach Coordinator at 270-798-9322 or 270-798-2062 to schedule a support services brief/training.