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United States Army
ACS Mobilization Deployment & Stability Support Operations (MD&SSO)
1501 William C. Lee Rd (inside gate 1)
Fort Campbell, KY 42223
Deployment can be a challenging phase of the military lifecycle, but it’s important to know that you don’t have to go through it alone. The military provides a variety of resources and support programs — ranging from educational briefings to morale calls — for your loved ones, children and service members to ease the stress of deployment. Military members may be assigned to a specific installation but support may come from local communities, Yellow Ribbon events or the installation itself.
Fort Campbell Military & Family Support Center – Deployment Support
The Mobilization, Deployment, Stability and Support Operations (MD&SSO) program is the principal source of Soldier and Family Readiness Group (SFRG) resources and services for soldiers and their families linking them with their specific unit SFRG assistants and assisting with referrals, when needed, as well as offering a variety of training workshops for family members, including Readiness Essentials for Army Leaders, SFRG assistants, key contact, informal funds custodian, command team, pre-deployment resiliency classes and Care Team training.
The MD&SSO program provides updated and current training to commanders, first sergeants, rear detachment command teams, Command Family Readiness Representatives (CFRR) and SFRG Assistants on the installation, ensuring continuity with the Department of the Army, Installation Management Command, and Fort Campbell, Kentucky, regulations and policies while assisting them to maintain a state of readiness related to their job. MD&SSO coordinates with the installation Emergency Operations Center (EOC) and garrison support agencies to conduct unit-specific deployment and reintegration briefings.
MD&SSO coordinates and operates the Emergency Family Assistance Center, serving as a central hub for soldiers or families during emergency situations (e.g. mass/unannounced deployments or natural or man-made disasters, repatriation or noncombatant evacuation operations). For more information, contact the MD&SSO office at 270-798-3843/3849/2158 or 270-412-3195
Call for family assistance toll-free at 866-252-9319. Its hours of operation are Monday, Wednesday thru Friday 8:00 am to 4:30 pm; Tuesdays 9:00 am to 4:30 pm. It provides family-related information and assistance to ensure family members are informed during major deployments. The family assistance call line focuses on getting families information pertaining to entitlements and benefits available to them and providing referrals for assistance.
Military and Family Life Counselor (MFLC)
Provide short term situational, problem-solving and non-medical counseling services for Soldiers and their Family members, Guard and Reserve members. All services are confidential, private, and at no cost for services. No records are kept, and the program is informal and confidential, although duty to warn is maintained. MFLCs also offer educational presentations and briefings focusing on job stress, anger management and dealing with the effects of deployment for Soldiers and family members, as well as issues of reunion/reintegration, communication, grief and loss. Short-term problem-solving for individuals, couples and families is available on a walk-in basis at Army Community Service, Building 1501, William C. Lee Road, or by calling 270-798-9322 for a confidential location and flexible scheduling. The MFLC's are available for presentations for various groups and military units. In addition to the services mentioned, MFLC's are embedded in each brigade.
Military OneSource is an excellent source for information and free counseling that deals with deployments. The program offers six short-term, problem-resolution counseling sessions for couples, individuals and families. The sessions are offered in the local community by civilian counselors. There is no cost to the military family. They are open 24 hours a day, seven days a week, with services available in many languages. Call 800-342-9647 or go online to www.militaryonesource.com.
Resources for Children during Deployment
Children are especially vulnerable when separated from parents due to deployments. Their unique developmental perspective and limited life experience put them at a heightened risk for emotional distress during the separation period. Information and resources are available to help military children deal with deployments; MFLCs are dedicated to working with the Child and Youth Services program. Schools on- and off-post have MFLCs embedded to help military children cope with deployments. Sesame Workshops (“Elmo and Friends, Talk, Listen, Connect: Deployments, Homecoming, Changes”) help military families and young children cope with challenges of multiple deployments and combat-related injuries. Playgroups with the Armed Services YMCA Family Center and the New Parent Support Program offer opportunities for children to participate in weekly hands-on activities, offer a safe space for children to connect and a place for moms to network and support each other.
Chaplain Family Life Center
The Chaplain Family Life Center operates from a theological bases and focuses on ministry to Army families with particular emphasis on wellness during and after deployments.
Deployed Spouses Group - meets every Tuesday night from 1730-1930 at Liberty Chapel. Topics are discussed that are relevant to what Spouses of deployed Soldiers are going through. The Soldier must be deployed on a mission in order for the Spouse to attend. Dinner and childcare are provided as well.
Marriage 101 (Pre-marital Class) is a six-hour class for engaged couples to help build a foundation for communication and problem-solving in the marriage. Topics include nurturing fondness and admiration, love maps and the speaker-listener technique. It meets on the second Tuesday of each month at the Family Life Center. Register through your unit chaplain or the center’s chaplain.
Strong Bonds is a chaplain-led program for married couples totaling 12 hours of instruction during a weekend retreat. Contact your unit chaplain or the Family Life chaplain at 270-798-3316.
ACS Outreach Program
The ACS Outreach Program is designed to link first-term Soldiers and their families to military and civilian support services on and off the installation. The Outreach Program promotes and creates awareness of ACS programs. SFRG's and Units may contact an Outreach Coordinator at 270-798-9322 to schedule a support services brief/training.