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United States Army
ACS Mobilization Deployment & Stability Support Operations (MD&SSO)
1501 William C. Lee Rd (inside gate 1)
Fort Campbell, KY 42223
Deployment can be a challenging phase of the military lifecycle, but it’s important to know that you don’t have to go through it alone. The military provides a variety of resources and support programs — ranging from educational briefings to morale calls — for your loved ones, children and service members to ease the stress of deployment. Military members may be assigned to a specific installation but support may come from local communities, Yellow Ribbon events or the installation itself.
Call the Army Community Service’s Mobilization, Deployment and Support Stability Operations at 270-798-3843. It is located in the Main ACS Building 1501, William C. Lee Road. Hours of operation are 7:30 a.m.-4 p.m., Monday-Friday. It is closed on weekends and federal holidays.
The MD&SSO program is the principal source of Soldier and Family Readiness Group leader resources and services for soldiers and their families linking them with their specific unit SFRG leaders and assisting with referrals, when needed, as well as offering a variety of training workshops for family members, including ones on readiness essentials for army leaders, SFRG leader, key contact, informal funds custodian, command team, pre-deployment resiliency classes and Care Team training.
The MD&SSO program provides updated and current training to commanders, first sergeants, rear detachment command teams, Soldier and Family Readiness liaisons and FRG leaders on the installation, ensuring continuity with the Department of the Army, Installation Management Command, and Fort Campbell, Kentucky, regulations and policies while assisting them to maintain a state of readiness related to their job. MD&SSO coordinates with the installation operations center and garrison support agencies to conduct unit-specific deployment and reintegration briefings, and deployment fairs. This command team support provides an opportunity for soldiers and family members to receive valuable materials and information from more than 30 different on- and off-post agencies, greatly enhancing their readiness during the different phases of the deployment cycle.
MD&SSO coordinates and operates the Emergency Family Assistance Center, serving as a central hub for soldiers or families during emergency situations (e.g. mass/unannounced deployments or natural or man-made disasters, repatriation or noncombatant evacuation operations. For more information, contact the mobilization/deployment office at 270-798-3843 or visit the office's website.
Call family assistance toll-free at 866-252-9319. Its hours of operation are Monday-Friday, 7:30 a.m.-4 p.m. It provides family-related information and assistance to ensure family members are informed during major deployments. The family assistance call line focuses on getting families information pertaining to entitlements and benefits available to them and providing referrals for assistance.
Military and Family Life Counselor
Short-term problem-solving for individuals, couples and families is available on a walk-in basis at Army Community Service, Building 1501, William C. Lee Road, or by calling for a confidential location and flexible scheduling. No records are kept, and the program is informal and confidential. It is available for presentations to the Family Readiness Group’s command and other groups. Call the Military and Family Life Consultant team lead at 270-889-8549.
Military OneSource is an excellent source for information and free counseling that deals with deployments. The program offers six short-term, problem-resolution counseling sessions for couples, individuals and families. The sessions are offered in the local community by civilian counselors. There is no cost to the military family. They are open 24 hours a day, seven days a week, with services available in many languages. Call 800-342-9647 or go online to www.militaryonesource.com.
Resources for Children during Deployment
Children are especially vulnerable when separated from parents due to deployments. Their unique developmental perspective and limited life experience put them at a heightened risk for emotional distress during the separation period. Information and resources are available to help military children deal with deployments; MFLCs are dedicated to working with the Child and Youth Services program. Schools on- and off-post have MFLCs embedded to help military children cope with deployments. Sesame Workshops (“Elmo and Friends, Talk, Listen, Connect: Deployments, Homecoming, Changes”) help military families and young children cope with challenges of multiple deployments and combat-related injuries. Playgroups with the Armed Services YMCA Family Center and the New Parent Support Program offer opportunities for children to participate in weekly hands-on activities, offer a safe space for children to connect and a place for moms to network and support each other.
Chaplain Family Life Center
The Chaplain Family Life Center operates from a theological base and focuses on ministry to Army families with particular emphasis on wellness during and after deployments.
Marriage 101 is a six-hour class for engaged couples to help build a foundation for communication and problem-solving in the marriage. Topics include nurturing fondness and admiration, love maps and the speaker-listener technique. It meets on the first Wednesday of each month. Register through your unit chaplain or the center’s chaplain.
Strong Bonds is a chaplain-led program for married couples totaling 12 hours of instruction during a weekend retreat. Contact your unit chaplain or the Family Life chaplain at 270-798-3316.
ACS Outreach Program
The ACS Outreach Program links military and civilian support services with first-term enlisted soldiers and their families. This service provides information and support to young military families during major deployments. The Outreach Program promotes and creates awareness of ACS programs. Contact the ACS Outreach Program at 270-798-2062 for more information.