Deployment Support

Fort Campbell Military & Family Support Center – Deployment Support

The Mobilization, Deployment and Stability Support Operations (MD&SSO) program serves as the primary resource for Soldier and Family Readiness Group (SFRG) services connecting for Soldiers and their Families with unit-specific SFRG assistants and facilitating necessary referrals. The program offers comprehensive training through the Readiness Essentials for Army Leaders (R.E.A.L.) initiative, which includes sessions for SFRG Assistant, Key Contact, Informal Fund Custodian, Command Team, and Command Family Readiness Representative (CFRR). Additionally, the OPREADY training program provides CARE Team training to enhance support during deployments.

MD&SSO ensures that commanders, first sergeants, rear detachment command teams, Command Family Readiness Representatives (CFRR), and SFRG Assistants receives up-to-date training aligned with the Department of the Army, and Installation Management Command regulations, and thereby maintaining operational readiness. The program also collaborates with installation and garrison support agencies to deliver unit-specific Deployment and Reintegration briefings

In emergency situations, such as mass deployments or natural disasters, MD&SSO works with the Emergency Operations Center (EOC) and managers the Emergency Family Assistance Center (EFAC), providing essential support to Soldiers and their families. For further information or to arrange training, please contact the MD&SSO office at 270-798-3849 or reach out to Army Community Service via website at https://campbell.armymwr.com/programs/ACS/acs-mobilization-deployment-and-stability-support-operations or call 270-798-9322, Monday, Wednesday through Friday 7:30 a.m. to 4 p.m. and Tues 9 a.m. to 4 p.m. For family assistance, please call the toll-free number 866-252-9319. The service operates Monday and Wednesday through Friday from 7:30 a.m. to 4 p.m., and on Tuesdays from 9 a.m. to 4 p.m. This line offers vital information and support to families, particularly during significant deployments, ensuring they are aware of their entitlements and available benefits. Additionally, it provides referrals for further assistance as needed.

Call for family assistance toll-free at 866-252-9319. Its hours of operation are Monday, Wednesday thru Friday 7:30 a.m. to 4 p.m.; Tuesdays 9 a.m. to 4 p.m. It provides family-related information and assistance to ensure family members are informed during major deployments. The family assistance call line focuses on getting families information pertaining to entitlements and benefits available to them and providing referrals for assistance.

Military and Family Life Counselor (MFLC)

Provide short term situational, problem-solving, and non-medical counseling services for Soldiers, their Family members, and National Guard and Reserve members. All services are confidential, private, and at no cost. No records are kept, and the program is informal and confidential, although duty to warn is maintained. MFLCs also offer educational presentations and briefings focusing on job stress, anger management, and dealing with the effects of deployment for Soldiers and family members, as well as issues of reunion/reintegration, communication, grief, and loss. Short-term problem-solving for individuals, couples and families is available on a walk-in basis at Army Community Service, Building 1501 William C Lee Rd. or by calling 270-798-9322 for a confidential location and flexible scheduling. The MFLCs are available for presentations for various groups and military units. In addition to the services mentioned, MFLCs are embedded in each brigade and available in the schools.

Military OneSource

Military OneSource is an excellent source for information and free counseling that deals with deployments. The program offers twelve short-term, problem-resolution counseling sessions for couples, individuals, and families. The sessions are offered in the local community by civilian counselors. There is no cost to the military family. They are open 24 hours a day, seven days a week, with services available in many languages. Call 800-342-9647 or go online to www.militaryonesource.mil.

Resources for Children during Deployment

Children are especially vulnerable when separated from parents due to deployments. Their unique developmental perspective and limited life experience puts them at a heightened risk for emotional distress during the separation period. Information and resources are available to help military children deal with deployments. MFLCs are dedicated to working with the Child and Youth Services program. Schools on and off post have MFLCs embedded to help military children cope with deployments. Sesame Workshops (“Sesame Street’s Talk, Listen, Connect: Deployments, Homecomings, Changes”) help military families and young children cope with challenges of multiple deployments and combat-related injuries. Playgroups with the ACS Family Advocacy New Parent Support Program offer opportunities for children to participate in hands-on activities and offer a safe space for children to connect and a place for parents to network and support each other.

Chaplain Family Life Counseling Center (CFLCC)

The Family Life Chaplain is a licensed Marriage and Family Therapist and the Ft Campbell Chaplain Family Life Counseling Center provides faith-informed, evidence-based therapy to Soldiers, family members, DA Civilians and Retirees.

The CFLCC provides EMDR therapy for trauma, child therapy for adolescents, individual therapy for Soldiers, family members and DA Civilians, marriage therapy for couples, and pre-marital counseling for Soldiers. The services provided for Soldiers, families and DA Civilians is an asset to Commanders that increases readiness.

The Fort Campbell Integrated Religious Support Office, in partnership with Austin Peay University, utilizes two Counseling Interns pursuing Graduate degrees in clinical mental health. The interns work under the supervision of the Family Life Chaplain, broadening the scope and capability to meet the increasing needs of Fort Campbell leaders, Soldiers, DA Civilians and Families.

ACS Outreach Program

The ACS Outreach Program is designed to link first-term Soldiers and their families to military and civilian support services on and off the installation. The Outreach Program promotes and creates awareness of ACS programs. Soldier and Family Readiness Groups (SFRG) and Units may contact an Outreach Coordinator at 270-798-9322 or 270-798-2062 to schedule a support services brief/training.