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Army
LaPointe Soldier Centered Medical Home
5979 Desert Storm Ave. (Next to Soldiers Chapel)
Fort Campbell, KY 42223
270-798-4677
312-635-4677
Contact information for key programs and services at this installation.
Health care services provided by the Defense Department are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
for paperwork in our Army medical homes is typically three days. If you just arrived at Fort Campbell and your child has not had a sports physical within the last six months, then contact the appointment line and request for your child to receive a sports physical with your child’s new PCM. School and Sports Physical Saturday dates are typically set during the summer months. Please watch for these announcements on the hospital’s Facebook page at https://www.facebook.com/BACH.Fort.Campbell or via news media in the local community.
How to Establish Obstetric Care if I Am Pregnant? Are you pregnant? A referral is not needed for OB care if you have received a positive pregnancy test at home or are transitioning from a location where you were receiving OB care for pregnancy. Please walk-in to the Women’s Health Clinic (Third Floor, A Entrance) to schedule an appointment. More on Women’s Health Services can be found at https://blanchfield.tricare.mil/Health-Services/Womens-Health-Pregnancy
Benefit Counseling
Benefit Counseling is available using theTRICARE website,270-798-8766 or 798-8740. Benefit representative for assistance.
Access Medical Care After Enrollment
As a Prime beneficiary enrolled to Blanchfield Army Community Hospital, you will receive all your primary health care needs from preventive care to acute issues in one of our Army medical homes. Various methods are available to access Army medicine, and we strive to offer convenient options for you to communicate with your health care team.
Access Healthcare services at Fort Campbell
Appointment Line
The Blanchfield Army Community Hospital has a centralized appointment line for primary care appointments. You can make and cancel appointments or ask to speak directly to your medical home team (clinic personnel) through one central number.
Appointment line: 270-798-4677 or 931-431-4677
Hours of operation: Monday through Friday, 6 a.m.-4:30 p.m., excluding federal holidays.
After-hours cancellation, leave a message: 270-798-8643
TRICARE Online
Visit the MHS GENESIS Patient Portal. MHS GENESIS allows you to:
To use the MHS GENESIS Patient Portal you will need to have a DS Logon account. If you do not already have an account, you can setup your account via DS Logon site.
Nurse Advice Line
The Nurse Advice Line is a 24/7 service designed for TRICARE beneficiaries to speak to a nurse about:
The NAL provides access to clinical advice and health information across the continental United States. If the nurse recommends you see a provider, then the nurse will offer you options within your Army Medical Home or in the civilian network after hours. The NAL phone number is 1-800-TRICARE (800-874-2273), option 1.
When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.
There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
Services Provided at Blanchfield Army Community Hospital
BACH is located at 650 Joel Drive, Fort Campbell. Blanchfield Army Medical Homes are based on the patient-centered medical home model that has been adopted across the Defense Health Agency and many civilian health care systems. The patient-centered, team-based and holistic PCMH concept allows us to provide you and your family more personalized care with multiple ways to access your care team. From office visits and walk-in services to telephone consults and secure messaging, you and your family have even more ways to get the care you need. This PCMH model is based on the belief that your well-being should always be at the center of every decision about your health. With this approach, you, the patient will receive more personalized and coordinated care that is supported by an entire team to maximize overall wellness. You no longer have just a primary care provider but an entire primary care team. For more information, visit the BACH Medical Homes website.
BACH offers primary medical care services to all active-duty Soldiers through Soldier-centered medical homes. Two Soldier-centered medical homes (LaPointe Soldier-Centered Medical Home and Byrd Soldier-Centered Medical Home) provide care to active-duty Soldiers. To schedule primary care appointments, Soldiers should call the appointment line at 270-798-4677, Monday through Friday, 6 a.m. to 4:30 p.m., except on federal holidays, visit the TRICARE website, or send a secure email to their care team using the MHS GENESIS Patient Portal.
Byrd and LaPointe Medical Homes offer optometry, radiology, laboratory, physical therapy, limited audiology services onsite. Byrd Soldier-Centered Medical Home is located at 7973 Thunder Blvd. (near Fort Campbell's Gate 10). LaPointe Health Medical Home is located at 5979 Desert Storm Ave. Soldiers are assigned to one of the Soldier-centered medical homes based on their unit assignment. 5th Special Forces Group and 160th Special Operations Soldiers will be assigned to their clinic within their unit.
BACH's appointment line personnel can assist you with making appointments, canceling appointments and connecting you with your Soldier- or Patient-Centered Medical Home (your primary care service). Call the appointment line at 270-798-4677, Monday through Friday, 6 a.m.to 4:30 p.m., except on federal holidays. To cancel appointments after hours by phone, please call 270-798-8643. Leave a message providing the patient's first and last name and their social security number or their Department of Defense identification number (found on their military ID). You may also send a secure message to your care team requesting an appointment via the MHS GENESIS Patient Portal. Many needs may be resolved by calling the 24-hour nurse advice line at 800-TRICARE/800-874-2273, option 1. For general 24/7 information, please contact the staff duty personnel at 270-798-8400.
Retirees, their family members and family members of active-duty Soldiers will receive care in one of the Fort Campbell PCMHs. PCMHs are located within BACH or at the Screaming Eagle Medical Home (next to Tennova Healthcare in Clarksville, Tennessee). The patient-centered, team-based and holistic PCMH concept allows us to provide you and your family more personalized care with multiple ways to access your care team. From office visits and walk-in services to telephone consults and secure messaging, you and your family have even more ways to get the care you need. To schedule primary care appointments, family members should contact the appointment line at 270-798-4677, visit the TRICARE website or send a secure email to their care.
Retirees and family members assigned to Screaming Eagle Medical Home will receive their care outside of the hospital. Screaming Eagle Medical Home is located in Medical Office Building One at 647 Dunlop Lane, Suite 301 (next to Tennova Healthcare in Clarksville, Tennessee). Air Assault medical home offer primary care medical services to active-duty family members, retirees and their family members enrolled in TRICARE Prime. SEMH offers primary care medical services to family members of active-duty Soldiers, retirees and their family members. These medical homes provide outpatient services to patients of all ages, from newborns to adults. Services include health maintenance, diagnosis and management of acute and chronic illnesses. The Young Eagle Medical Home provides primary outpatient care to pediatric patients of active-duty family members and retiree family members ages 17 and younger. The Young Eagle Medical Home offers a full spectrum of pediatric care including well-baby exams, school and sports physicals, diagnosis and management of acute and chronic illnesses, and developmental or behavioral problems. The Young Eagle Medical Home is located inside the patient entrance on the second level of the C building. The Gold Army Medical Home is an internal medicine-based, patient-centered medical home whose mission is to efficiently provide patient-centered, team-based and holistic care for adult patients ages 18 and older with chronic and complex medical conditions. Adult patients not enrolled to the GAMH may also be seen on a referral basis. GAMH is located on the third floor of the C building.
BACH also provides a variety of specialty clinics including allergy, audiology, EKG/EEG, gastroenterology, immunization, laboratory, nuclear medicine, neurology, nutrition care, obstetrics/gynecology, occupational and physical therapy, orthopedic, pathology, preventive medicine, podiatry, radiology, urology, women’s health, general surgery, and ear, eye, nose and throat clinics.
Requesting Medical Records Did you know? The quickest way to access your medical records is by using the online patient portals. You can view, print, or download your own medical records at: TRICARE Online or MHS GENESIS Personal Medical Records requests
To request a copy of your Medical and/or Behavioral Health records, Please fill out the e-from, DD 2870, and/or BH DD 2870. You may drop these forms off at the “Release of Information team. Hours of operation for PCMHs are Monday through Friday, 7:30 a.m. to 4 p.m., except on federal holidays. Retirees and family members assigned to a PCMH within BACH will either be assigned to Air Assault Family Medical Home, Gold Army Medical Home, or Young Eagle Medical Home. All medical homes are divided into separate teams. Air Assault Family Medical Home consists of four teams (Apache, Blackhawk, Comanche and Huey), Young Eagle Medical Home is a pediatric clinic and enrolls family members ages 17 and younger. YEMH consists of two teams (Soar and Flight) and Gold Army Medical Home consists of two teams (Valor and Honor).
Office located at BACH, 650 Joel Drive, Room 1AA17. Please be sure to have a valid ID to verify your identity.
To submit the completed forms: choose one of the following:
*Please allow us up to 30 business days to complete your request.
*Personal ASAP records require an additional DA 5018-R.
Active Duty Soldiers assigned to Byrd or LaPointe Soldier-Centered Medical Homes can request medical records by dropping off the DD 2870 form at their respective clinic. The following record requests can normally be processed same day as a walk-in and also accessible through TRICAREOnline:
Are you a veteran requesting retired medical records? Veterans may request copies of their military medical or dental records through the National Archives at St. Louis at https://www.archives.gov/st-louis/military-personnel. These records are retired according to the last date of treatment and shipped to the National Personnel Records Center (NPRC) in St. Louis, Missouri. If you need a copy of your records, you must request them directly from the NPRC (using a Standard Form 180). When you request medical records from the NPRC, you must provide them with the sponsor's Social Security Number or military number if prior to 1971. Be as specific as you can about the date and location of your last period of treatment. This will aid the NPRC in locating your medical records. The address for the NPRC is as follows
Military:National Personnel Records Center9700 Page BlvdSt. Louis, MO 63132Phone: 314-801-9195Fax: 314-801-9250
Civilian: National Personnel Record Center11 Winnebago StreetSt. Louis, MO 63118Phone: 314-801-9250Fax: 314-801-9250
Medical RecordsBlanchfield Army Community HospitalMedical Records650 Joel DriveFort Campbell, KY 42223
Release of Information270-798-8389 270-798-8383
Behavioral Health & Investigation Releases270-956-0338
Provider Requests for Information270-798-8541
Legal & Insurance Release of Information270-956-0328
BACH Outpatient Records270-798-8290 or 270-798-8874Hours: 8 a.m. - 3:45 p.m., Mon. - Wed., & Fri. noon - 3:45 p.m., Thursdays
Soldiers assigned to Byrd Soldier Centered Medical HomePhone: 270-461-1097Fax: 270-461-1099
Soldiers assigned to LaPointe Soldier Centered Medical HomePhone: 270-412-9121270-412-9192Fax: 270-412-9123
Women's Health – The Department of Women's Health includes the Women's Health Clinic (OB/GYN), Labor and Delivery Unit, Mother-Baby Unit, and Special Care Nursery. The Department of Women's Health provides a wide spectrum of health care offered by obstetrical and gynecological specialty physicians, certified practical nurses, nursing assistants and administrative staff. Gynecological care is located on the hospital’s third floor in the A Building. The Women’s Health Clinic can be reached at 270-798-4677, select option 3. Looking for a quick response? Use the MHS GENESIS Patient Portal; select Campbell OBGYN to speak with our team. Walk-in contraceptive services is available every Wednesday, 8-11:30 a.m. in the Women’s Health Clinic. Patients interested in receiving same-day contraceptive care should sign in the clinic front desk before 8:30 a.m. The service is offered on a first come, first served basis.
To self-refer, women will need to visit the BACH Women's Health Department located on the hospital’s third floor in the A Building, during normal operating hours Monday, Tuesday, Wednesday and Friday from 7:30 a.m. to 4 p.m. and Thursday from 9:30 a.m. to 4 p.m. Patients will complete an initial screening questionnaire which will be used to determine if they are high risk or need additional testing at the time of intake. After the completion of the questionnaire and pending the results, the first care appointment will be scheduled. The Women's Health Clinic provides patient education for expectant mothers as well as patient education for spouses and pregnant female children of active-duty Soldiers. An International Board-Certified lactation consultant is available for education during and after your pregnancy. Call 270-412-0168 to speak to the lactation consultant within the Women’s Health Clinic.
To contact the Labor, Delivery, and Recovery or Mother/Baby Units call 270-798-8090.
Women over the age of 40 may self-refer to the mammography department for annual mammograms if they have never experienced breast health concerns. If women have concerns about their breast health, they should schedule an appointment with their primary care manager.
Exceptional Family Member Program
An exceptional family member is a child or adult with any physical, emotional, developmental, or intellectual disability that requires special treatment, therapy, education, training, or counseling. EFMP is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated medical, educational, special housing accommodations, community support and personnel services to families.
The EFMP service is offered by appointments only. Contact staff via email usarmy.campbell.medcom-bach.list.efmp@health.mil or phone 270-956-0051 with Service Member name, DOD ID#, and contact information to schedule appointments. Location: BACH, Building E, Third Floor Phone: 270-956-0051
All installation out-processing for EFMP is completed via email through ACS EFMP. The ACS EFMP office is located at 79 Bastogne Avenue and can be reached at 270-798-2727. For installation out processing questions email ACS EFMP at usarmy.campbell.id-readiness.mbx.acs-efmp-clearing@army.mil
ATTENTION: ALL EFMP services (EFMP enrollment, Update, Disenrollment, OCONUS Screening/FMTS etc.) must be initiated through this link: https://efmp.army.mil/EnterpriseEfmp/ ***For EFMP disenrollment requests or questions, please email us at the following address: usarmy.campbell.medcom-bach.list.efmp@health.mil.
Educational and Developmental Intervention Services
The Educational and Developmental Intervention Services provides developmental services to children birth to age 3 years old who live on Fort Campbell by helping parents and caregivers encourage their infant and toddler’s learning during typical day-to-day activities. Infants and toddlers who are determined eligible for our program and who live on post, such as active duty military or a DoD civilians, receive services.
The Fort Campbell EDIS team consists of early childhood specialists, speech-language pathologists, occupational therapists, and physical therapy. Infants and toddlers learn best in their natural environments so EDIS providers come to your home. Visits focus on sharing and showing parents strategies to help your child progress developmentally and are guided by parent concerns. The EDIS team partners with parents and their infants or toddler to help to enhance your their little one's ability to communicate, problem solve, develop their motor and self-help skills, and build positive relationships. • There are two ways to get your child started in the EDIS program. • Call 270-798-8997 and the EDIS team will start the process the day you call. • Or you can talk with your child’s primary care provider. Your child’s medical provider can submit in a referral to EDIS and the team will give you a call as soon as the referral is received.
Children living off the installation may seek services through Tennessee's Early Intervention System at 800-852-7157 or Kentucky's First Step Program at 270-886-5186. No medical referral is needed for any of these programs and all service representatives welcome a parent's phone call to discuss concerns.
Location: Building 2439, 21st Street Hours of Operation: Monday through Friday, 7 a.m.-4 p.m. Phone: 270-798-8997
Emergency Care
Beneficiaries with a true emergency should call 911 or go to BACH’s Emergency Center or the nearest emergency center. BACH's Emergency Center is designed and staffed to provide emergency medical care for active duty, family members and retirees. The facility serves as the safety net and start point for mass casualty, trauma, and critical care. The Emergency Center is open 24/7, including holidays.
Laboratory
The Department of Pathology staff members help ensure Soldier deployment readiness and improve the health and wellness of family members and retirees by providing accurate and timely test results from their full-service clinical laboratory, transfusion service, anatomical pathology, and forensic pathology consultative services. The pathology staff is committed to providing patients and professional medical staff with state-of-the-art laboratory medicine through exceptional customer service while ensuring patient confidentiality and privacy.
When is the best time to get labs drawn? It is recommended for patients to visit in the afternoon, schedule permitting, unless otherwise directed by their provider. This is because the majority of patients who are fasting and/or have scheduled appointments visit in the morning. Location: B Building, Second Floor, Main Hospital Hours of Operation: Monday, Tuesday, Wednesday, and Friday 7:30 a.m.-3:50 p.m. and
Thursday 7:30 a.m.-2:50 p.m. Phone: 270-798-8114
Nurse Case Management
Each Army medical home has an assigned nurse case manager. Patients eligible for nurse case management present with very complex conditions or situations that require help with planning, coordinating, identifying available resources, and advocating to meet the health care needs of those individuals and families. Some examples include patients with traumatic injuries, cancer or any condition requiring multiple appointments and/or medications. Your participation is completely voluntary. If you believe you or someone in your family would benefit from a NCM, please request an evaluation from your primary care team. Pharmacies offered by U.S. Army Medical Department Activity-Fort Campbell Blanchfield Army Community Hospital's Department of Pharmacy offers five pharmacy locations including Byrd Pharmacy, Town Center Pharmacy, Main Outpatient Pharmacy (Empaneled patients only), Screaming Eagle Medical Home Pharmacy (Empaneled patients only) and LaPointe Pharmacy (Active Duty patients only). If you see a provider within the network, the provider can send your prescriptions electronically at DoD Fort Campbell Pharmacy 98 Michigan Av. FT.Campbell, Ky 42223.
Byrd Pharmacy Building 7973 Thunder Blvd., near Gate 10Fort Campbell, KY 42223270-461-1280 Hours: 8: a.m. - 4: p.m. Mon. - Fri., closed on weekends and holidays.
LaPointe PharmacyBuilding 5979Desert Storm Ave.Fort Campbell, KY 42223270-412-8677Hours: 8 a.m. - 4 p.m., Mon. - Fri., closed on weekends and holidays. closed on weekends and holidaysLaPointe Pharmacy opens at 9:45 a.m. on the second Tuesday in January, April, July, and October.
Main Pharmacy650 Joel DriveBuilding B, First FloorFort Campbell, KY 42223270-798-8075/8076, Option 2Hours: 8 a.m. to 4 p.m., Mon. - Fri.;BACH's Main Pharmacy opens at 9:45 a.m. on the second Tuesday in January, April, July, and October.
Screaming Eagle Pharmacy647 Dunlop Lane, Suite 301,Clarksville, TN 37040Hours: 7:30 a.m. - 3:30 p.m., Mon. - Wed. & Fri. 8:30 a.m. - 3:30 p.m., Thursday Closed on weekends, DONSAs and holidays
Town Center PharmacyBuilding 98, Michigan Ave. (Adjacent to Military Clothing and Sales)Fort Campbell, KY 42223270-798-8075, Option 5 270-798-8076, Option 5Hours: 9 a.m. - 5 p.m., Mon. - Fri. 8 a.m. - 4 p.m., Sat. The Town Center Pharmacy opens at 9:45 a.m. on the second Tuesday in January, April, July, and October. All pharmacies are closed on federal holidays. Last prescription ticket to fill is drawn 15 minutes before pharmacy closes.
Frequently Asked Questions:
Tennova Healthcare in Clarksville, Tennessee (18.2 miles from Fort Campbell, Kentucky)
Tennova Family Medicine - Tiny Town
Tennova Healthcare features services in cardiology, emergency medicine, family practice, gastroenterology, general surgery, infectious disease, inpatient rehabilitation center, internal medicine, neonatology, nephrology, neurology, obstetrics/gynecology, oncology, oral/maxillofacial surgery, orthopedics/surgery, otolaryngology, outpatient rehabilitation, pediatrics, plastic surgery, podiatry, pulmonology, radiology, urology, vascular surgery and wound care.
Jennie Stuart Health Foundation in Hopkinsville, Kentucky (20.9 miles from Fort Campbell, Kentucky)
Jennie Stuart Health Foundation serves the southwest Kentucky and north central Tennessee. Jennie Stuart provides cancer care, cardiac rehabilitation, maternity, orthopedic services, convenient care, pediatrics, dermatology, diabetes education, dialysis access, general surgery, geriatric behavioral health, intensive care unit, laboratory, perioperative services, pulmonary rehabilitation, robotic surgery, sleep disorder center, weight loss surgery and wound healing.
To find an approved TRICARE approved network Urgent Care Center visit:
Vanderbilt Medical Center in Nashville, Tennessee (63.6 miles from Fort Campbell, Kentucky)
Managing more than 2 million patient visits each year, Vanderbilt University Medical Center is one of the largest academic medical centers in the Southeast and is the primary resource for specialty and primary care in hundreds of adult and pediatric specialties for patients throughout Tennessee and the Mid-South. Vanderbilt’s School of Medicine biomedical research program is among the nation’s top 10 for National Institutes of Health peer review funding, receiving more than $500 million in public and private awards during 2016. VUMC is the region’s locus of postgraduate medical education, with over 1,000 residents and fellows training in more than 100 specialty areas. Vanderbilt University Adult Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized as national leaders each year in U.S. News & World Report’s Best Hospitals rankings, with 19 nationally-ranked adult and pediatric specialties. Through the Vanderbilt Health Affiliated Network, VUMC is working with over 60 hospitals and 5,000 clinicians across Tennessee and five neighboring states to share best practices and bring value-driven and cost-effective health care to the Mid-South.
Ascension Saint Thomas Hospital West Emergency Department in Nashville, Tennessee (65.5 miles from Fort Campbell, Kentucky)
When you choose Ascension sites of care, you'll find all the care you need, doctors who listen, convenience and care that's connected. When you need care right away, emergency care is close to home. ER care teams at Ascension sites of care are here 24/7 for life-threatening and severe illness and injury. When it’s not an emergency, but you still need to be seen right away, you’ll get the same level of compassionate care in our urgent and express care clinics or during a doctor’s visit in-person or online.