Fort Campbell  Military and Family Support Center

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit PCS & Military Moves.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

Installation Specific Information

Permanent Change of Station (PCS) Orders are the most important document for a move. Until you have them, you do not know what you are authorized to do. Although you can ask questions and request information any time, no official action can begin until you have PCS orders in hand.

The Fort Campbell Army Community Service (ACS) Relocation Readiness Program (RPP) is very interested in helping first-term Soldiers - someone who has just entered the military service - and their families. This includes anyone who is making a first move, or a newly-married service member. If you are unsure on what to do or need assistance with your move to Fort Campbell, please call 270-798-6313 or email: usarmy.campbell.id-readiness.mbx.acs-relocation@mail.mil . We provide important information and guidance for your move. We are here to serve you!

ACS Relocation Readiness Program

Relocation Readiness Program (RRP) – Contact the RRP at 270-798-6313/0513/956-2676 or email at usarmy.campbell.id-readiness.mbx.acs-relocation@mail.mil to set-up an appointment (in-person or by phone) to gain assistance needed to cope with the mobile military lifestyle. Services offered are:

Newcomer and Settling in Services:

• Fort Campbell automated online welcome virtually connects you with resources to settle in.
• ACS Welcome Center hours of operation are from 7:30 AM to 4 Pm Monday, Wednesday-Friday, and 9 AM to 4 PM Tuesdays and closed on weekends and federal holidays.
• Lending Closet hours of operation are 1:30 to 3:30 PM  Monday, Thursday and Friday. The Lending Closet is closed on Tuesday, Friday, weekends and federal holidays. This program is meant to provide a temporary loan of basic household items while Service Members and their family await arrival of household goods. Call to schedule a lending closet appointment!
• Soldier and Family Newcomers Orientation is held every Thursday from 9 AM to 2 PM at Cole Park Commons to welcome new Soldiers and family members to Fort Campbell.
• Make an appointment or email a relocation specialist to assist with individual relocation counseling resources (housing, PCS entitlements, medical, schools, childcare, and employment questions) and settling in.

Pre-Departure Services:

• Weekly Smooth Move Orientation provides essential information and guidance on preparing for a CONUS or an Overseas (OCONUS) PCS move
• Make an appointment or email a relocation specialist to assist with individual relocation counseling resources (housing, PCS entitlements, medical, schools, childcare, and employment questions) for your new duty station before you depart.
• Checkout of foreign language DVDs is available to learn a new language for your new assignment overseas.
• Lending Closet – temporary loan of basic household items following shipment of household goods. By appointment only!

Services to Multicultural Families:

• Citizenship class (in-person) – Provides information and understanding of the process of becoming a U.S citizen and learning the 10 steps of naturalization by using the U.S. Citizenship and Immigration Services website and other resources.
• International spouse support group (email connection) – This group connects Spouses with each other, providing them with an opportunity to learn about their community, attend scheduled events, make friends and learn about other cultures.

Services to Waiting Families:

• Waiting families Hearts Apart Program (email connection) – Identification, counseling, advocacy for PCS waiting families who are geographically separated from their loved one (Sponsor) serving an unaccompanied tour/assignment.

Sponsorship Training (Call 270-956-2676):

• Bi-Annual Unit Sponsorship Coordinator Training  – train the trainer training of coordinators, sponsors and other leaders to execute their sponsorship duties
• Weekly sponsorship brief at Kalsu Replacement Company – explains the sponsorship program to new soldiers arriving the installation and how to connect electronically to the resources.

For more information on the RRP, contact our office at 270-798-6313/0513/956-2676 or visit the RRP website.