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United States Air Force
Fort Eustis Visitors Center - Army
Fort Eustis, VA 23604
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
Arrival to JBLE – Langley
Should you arrive at Langley AFB during normal duty hours, 7:30 a.m.- 4:30 p.m., Monday through Friday, report directly to your gaining unit Commander's Support Staff (CSS). You will receive notification of the Newcomer Orientation schedule. Registration with the Airman and Family Readiness Center (A&FRC) is not required. Should you have any questions/concerns, please contact your CSS.
Newcomer Orientation includes a welcome and mission brief by the 633rd Air Base Wing Commander, information regarding various base agencies and medical in-processing. Newcomer Orientation is held at the Bayview Commonwealth Center from 7:30 a.m.-12:30 p.m. Attendees are provided an introduction to JBLE and the surrounding area. Spouse attendance is highly encouraged. Childcare is not provided on site. If childcare is needed, visit the A&FRC with a copy of your orders and ask about Childcare for PCS. It is 20 hours of FREE childcare, per child, paid for by the Air Force Aid Society. You must have a voucher from the JBLE A&FRC to utilize this service. Vouchers can be used up to 60 days after arrival.
*Procedures may vary due to COVID 19 restrictions. Please verify event schedule and location with your CSS or Orderly Room.
Personnel arriving after normal duty hours should report to the 24-hour Base Lodging Office, 44 Taylor Rd, Langley AFB, VA, 757-764-4667.
On the next duty day, report to your gaining unit. If you do not know where your unit is located, report to the Customer Support Office located in the MPF, 45 Nealy Ave, Suite 218, Langley AFB, VA, 757-764-6420.
Personnel must be in uniform during in-processing. Members must have several copies of their orders and all hand-carried records received from their previous base.
Arrival to JBLE – Eustis
If you are permanent party arriving at Fort Eustis during normal duty hours, 8 a.m. - 4:30 p.m., Monday through Friday, report directly to your unit. The unit will arrange the in-processing appointment.
Personnel arriving after duty hours should contact the gaining unit.
TRADOC: (757) 501-7094, 213 Calhoun St.
DENTAC: Sr DENTAC NCO (757) 871-9421
U.S. Army Transportation School: Contact Sponsor or call (757) 878-1371
128th Aviation Brigade: S1 NCOIC (757) 878-6609, Report to Building 2717, Room 3
93rd Signal Brigade: (757) 503-1704, Report to Building 662, Room 119
MEDDAC: (757) 314-7864, Report to 576 McDonald Army Health Center
7th Transportation Brigade: (757) 878-1834, 825 Monroe Ave. EOC Room 108
Families may stay at General Smalls Inn, located at 1700 Madison Ave., Phone: (757) 878-5807
Personnel must wear duty uniform during in-processing at Fort Eustis. Members must have their personnel records, all PCS orders, DA orders, DA Form 31, medical, dental, and financial records.
Newcomers Orientation: Soldiers are required to attend. Spouses are highly encouraged to attend the monthly Uniquely Eustis Spouse Orientation. The orientation offers essential information about the installation, community resources and programs beneficial to families. For more information, contact Army Community Service at (757) 878-3638.
Personnel staff members at JBLE will need copies of your orders, leave form, military personnel file, medical and dental records and new addresses so they can update your military records, insurance, emergency data card and change of address card. Your ID card will be checked and a new one issued, if necessary.
Uniforms: The year-round duty uniform for Soldiers at JBLE is the Army Combat Uniform (ACU). When reporting during duty hours, you must report in either ACUs, the Class A or B uniform. After duty hours, you may report in civilian clothes.
JBLE - Langley
Call and make reservations for temporary lodging as early as possible. A statement of non-availability is required from the Langley Inns for reimbursement of off base lodging costs. Ensure you check in with the inns before booking off base lodging, or you will not be reimbursed for these costs.
Reservations can be made 24/7 by calling757-764-4667, (DSN) 312-574-4667 or via website http://af.dodlodging.net/propertys/Joint-Base-Langley-Eustis.
All extended stay rooms are furnished with a telephone, television, DVD player, high-speed internet access, a microwave, refrigerator, sink and coffee maker, an iron and ironing board, single bath, and a queen size bed. Check-in time is 2 p.m. and check out is 11 a.m.
The physical address is 70 Nealy Avenue, Building 82, Langley, Virginia 23665
JBLE - Eustis
The General Smalls Inn accepts reservations for all military duty personnel in a PCS or Temporary duty travel (TDY) status, Department of Defense civilians attending conferences, and medical visits. Reservations are accepted 24/7. You may also fax your reservation request with a copy of your order. Reservation availability is on a first come first serve basis. Check-in time is 2 p.m. and check out is 11 a.m.
All extended stay rooms are furnished with a telephone, television, DVD player, high-speed internet access, a kitchenette with microwave, refrigerator, sink and coffee maker, an iron and ironing board, single bath, and a queen size bed.
All suites include living room, dining room, kitchen, two bathrooms, furnished with a telephone, television, internet access capabilities, microwave, refrigerator, coffee maker, iron and ironing board, and a queen size bed.
General Smalls Inn has eight handicap accessible rooms.
General Smalls Inn is located at 1700 Madison Ave, phone: 757-969-5775
Joint Base Langley-Eustis-Langley
All family members must be on the permanent change of station orders to receive reimbursement for their move. If you obtain any new family members through marriage, court order, birth, etc., before you arrive to JBLE-Langley, your previous command must update your orders with the new family members. This information must also be updated in Defense Enrollment Eligibility Reporting System (DEERS).
Langley is serviced by area code 757. The DSN prefixes are 574 or 575.
General questions about coming to Langley can be answered by calling Airman & Family Readiness Center at 757-764-3990 or DSN 574-3990 located at 45 Nealy Avenue Wing B Suite 100 Langley VA 23665. A&FRC staff members can provide general base information and one-on-one counseling. Hours of operation are from 7:30a.m. to 4:30p.m. Monday through Friday.
Joint Base Langley-Eustis - Eustis
All family members must be on the permanent change of station orders to receive reimbursement for their move. If you obtain any new family member through marriage, court order, birth, etc., before you arrive to JBLE your previous command must update your orders with the new family members. This information must also be updated in Defense Enrollment Eligibility Reporting System (DEERS).
Fort Eustis is serviced by area code 757. The DSN prefix is 826.
Questions about coming to Fort Eustis can be answered by Army Community Service (ACS) at 757-878-3638 or DSN 826-3638 located in the Soldier Support Center 650 Monroe Ave Suite 126 Fort Eustis VA 23604
Army Community Service staff members provide installation and community information, one-on-one counseling, and access to the ACS Loan Locker. Hours of operation are from 7:30a.m. to 4:30p.m. Monday through Friday.