Sponsorship

To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources that can help newcomers master their move. The Sponsorship Program helps sponsors fulfill their responsibilities, which may include:

• Contacting the service member and family with an introductory email
• Staying in contact with the service member throughout the moving process
• Sending information about the new community and duty assignment, responding to questions and providing information about resources
• Confirming transportation and lodging arrangements
• Helping with post office arrangements
• Meeting service members and family members upon arrival
• Going with service members to unit check-in point
• Introducing service members to the Military and Family Support Center and loan closet, if it’s available
• Familiarizing service members and families with the installation and key locations, like the commissary

Note: Responsibilities may vary based on service-specific policies and guidance. Make sure to check with your service branch for sponsor training requirements.

Overall, the Sponsorship Program aims to:

• Provide newcomers with a sense of belonging
• Ease the transition for inbound service members or civilians and their family members
• Increase productivity of service members and loved ones
• Help newcomers make informed decisions
• Cultivate new friendships
• Improve morale

For more information on the Sponsorship Program, contact your installation Military and Family Support Center.

Sponsorship is also available for youth. Installation youth sponsorship programs help military-connected youth make a successful transition to a new community. Primarily directed to preteen and teenaged youth, installation youth programs/centers provide information and materials on programs and services available at their new location. Where available, youth can exchange emails, talk on the phone or chat online with other youth. The youth program staff at your new installation can offer more information on installation youth sponsorship programs.

You can also contact your installation School Liaison Program office for information about school-based youth sponsorship programs such as Anchored4Life and Student2Student. These peer-to-peer programs help your student adjust to and navigate their new school.

If your child would like to become a youth sponsor, contact your installation School Liaison Program or youth program/center.

JJBLE – Langley

Should you arrive at Langley AFB during normal duty hours, 8 a.m. to 4:30 p.m., Monday through Friday, report directly to your gaining unit Commander's Support Staff. You will receive notification of the Newcomer Orientation schedule. Registration for Newcomer Orientation is required. Members can register by calling the Military & Family Readiness Center at 757-764-3990.  Should you have any questions/concerns, please contact your CSS.

Newcomer Orientation includes a welcome and mission brief from the 633rd Air Base Wing Commander, along with information from various base agencies and medical in‑processing. The session runs from 7:30 a.m. to 11:30 a.m. Attendees include personnel assigned to JBLE and the surrounding area. Childcare is not provided on site.

To register, please call 757‑764‑3990 between 7:30 a.m. to 3 p.m. EST.

If childcare is needed, visit the M&FRC with a copy of your orders and ask about Childcare for PCS. It is 20 hours of FREE childcare, per child, paid for by the Air Force Aid Society. You must have a voucher from the JBLE M&FRC to utilize this service. Vouchers can be used up to 60 days after arrival. *Childcare for PCS is only available to Air Force and Space Force members.

Personnel arriving after normal duty hours should report to the 24-hour Base Lodging Office, 44 Taylor Rd, Langley AFB, VA, 757-764-4667.

On the next duty day, report to your gaining unit. If you do not know where your unit is, report to the Customer Support Office located in the MPF, 45 Nealy Ave, Suite 218, Langley AFB, VA, 757-764-6420.

Personnel must be in uniform during in-processing. Members must have several copies of their orders and all hand-carried records received from their previous base.

JBLE-Eustis

For your in-processing needs contact the unit's S1 for a welcome package (welcome letter, unit's assignment, installation checklist, unit checklist).

In addition, Army Community Service hosts a virtual "Know Before You Go” Pre-Arrival Orientation on the first Wednesday of each month. For registration information or questions, please contact them at 757-878-3638. This is an optional briefing that provides helpful information on housing, child care, schools, lodging, finance, spouse employment, EFMP-Family Support and more.