Military and Family Support Center

The Federal Voting Assistance Program http://www.fvap.gov/ works to ensure Service members, their eligible family members, and overseas citizens are aware of their right to vote and have the tools and resources to successfully do so from anywhere in the world.

The Voting Assistance Guide, or VAG http://www.fvap.gov/vao/vag, is a reference guide for everything you need to know about absentee voting in all 50 states, the U.S. territories and Washington D.C.

When accessing the VAG, select your state to find your local election office’s contact information. Additional information and voting forms are available on the FVAP website http://www.fvap.gov/eo/overview/materials/forms.

To reach Voting Assistance at Langley, contact the Military & Family Readiness Center at 757-764-3990 or visit in person at 45 Nealy Ave., Wing B, Ste 100. To reach Voting Assistance resources at Fort Eustis go to Building 650 Monroe Ave, Room 116, Monday through Friday or call 757-878-5884.

Joint Base Langley-Eustis (Langley)

JBLE-Langley Military and Family Readiness Center (M&FRC), 757-764-3990

Deployment Support

All phases of the deployment cycle are consistently addressed and highlighted. Langley Military and Family Readiness Center and Fort Eustis Army Community Service host events for deployed families. Monthly/Quarterly calendars provide information on the theme or focus, location and instructions for registration.

Relocation Assistance

JBLE M&FRC hosts the 633 ABW Newcomer Orientation monthly. Please contact the M&FRC for the schedule. Langley no longer offers a Loan Closet. Should you need household items while awaiting your shipment of household goods, you can utilize the Loan Closet at Fort Eustis. Please call 757-878-3638 for more information.

Sponsorship

Members PCSing should have been assigned a sponsor via their gaining unit. If a sponsor has not been assigned the JBLE M&FRC Relocation Assistance team can help.  Call the M&FRC at 757-764-3990 should you have any additional questions.

Personal Financial Management

One-on-one financial assistance is available, offering you the opportunity to examine the entire spectrum of money management, including spending plan development, handling credit wisely, reducing debt and building for retirement.

Employment Assistance

The JBLE M&FRC assists military and family members in acquiring necessary skills to seek employment. We offer a full spectrum of services to develop your job search strategy. Resume writing and federal employment workshops are available, as well as one-on-one consultations.

Family Life Education

The JBLE M&FRC collaborates with partners on and off base to offer classes and information to support those dealing with challenging family dynamics.

Personal Work Life

M&FRC offers resources and workshops to assist with work-life balance.

Transition Assistance Program

There are congressionally mandated requirements for all separating and retiring service members. Visit the M&FRC at least a year before your anticipated separation or retirement date to get the TAP process started.

The Military and Family Life Counseling and Child and Youth Behavioral Program

These services are available at JBLE. Military and family life counselors offer free confidential counseling to military members and their families.

Exceptional Family Member Program - Family Support

The EFMP provides support for service members who have family members with special needs. Support includes information and referral, navigating on- and off-base resources, linking families with respite care and the EFMP support group.

Joint Base Langley-Eustis (Eustis)

Fort Eustis ACS, 757-878-3638 

The Fort Eustis ACS is a family center designed to support Soldiers, civilian employees and their Families by identifying needs and coordinating resources.  Services are offered in Building 650 on Monroe Avenue. Please call the ACS at 757-878-3638 for more information.

Information and Referral and Follow Up

Community Information Services (Information and Referral) provides Soldiers and Families with timely, comprehensive information on both military and community resources that will assist in meeting basic needs and improve quality of life.  

Army Community Service assist individuals and families identify and clarify needs, determine appropriate forms of assistance and provide linkage to resources. The ACS maintains list of base and community programs and services to meet Soldier and family needs to include marriage and family needs, crisis intervention, childcare needs, employment, and spouse education. The ACS publicizes services, activities, and events via the ACS calendar as well as Facebook page https://www.facebook.com/forteustisacs/.  Appropriate referral is ensured through follow- up and evaluation of follow-up data to determine if the need has been met as well as the value of the referral resource used.  For Additional information, please contact Army Community Service at 757-878-3638

Relocation Readiness Program

The Relocation Readiness Program helps Soldiers, DoD Civilians and their Families reduce or eliminate problems related to permanent change of station moves and offers a variety of services and support to assist members and families with the challenges associated with moving to a new location.  One-on-one counseling is available to address specific needs.

Programs provided include:  Know Before You Go, Eustis Pre-Arrival Orientation, Newcomers Orientation, Uniquely Eustis Spouse Orientation, electronic installation booklets, sponsorship training information, services for waiting Families and a Loan Locker.  

ACS offers sponsorship training workshops to enhance unit sponsorship programs in addition to the required eSAT online training.  To complete the required training see the Common Access Card eSponsorship Application Training at https://millifelearning.militaryonesource.mil/course-catalog.    

Contact the Relocation Readiness Program at 757-878-3638 for more information.

Financial Readiness

Army Community Service Personal Financial Readiness Program (PFR) provides financial readiness education and counseling services. PFR services focuses on assisting service members and their families, to achieve/maintain financial stability, attain their financial goals, and increase their financial literacy/resiliency throughout the military life-cycle. The ACS PFR program is open to all DOD ID cardholders.

ACS provides one-stop services for preventive assistance. Preventive services include credit report review for active-duty personnel and their spouses, consumer awareness, rights and obligations, information and referrals for personal financial readiness.  In addition, ACS offers monthly financial readiness classes to include but not limited to Army Touchpoint Training, Basic Budgeting, Credit/Debt Management, Saving/Investing, Money Management Refresher, Car Buying and Exiting the Barracks.

Personal Financial Counselors facilitate unit training (group training) upon request by call 757 878-3638.

Exceptional Family Member Program – Family Support

EFMP is a mandatory enrollment program for activity duty military members with family members with special needs.  It works with other military and civilian agencies to provide comprehensive and coordinated medical, educational, housing community support and personnel services to families with special needs. There are three components of EFMP: medical (enrollments, updates and overseas screenings), human resources (assignment coordination) and family support.  

Employment Readiness Program

ERP provides employment assistance to our active-duty military families, retirees, and DOD civilians. Appropriated fund and Non-Appropriated fund application assistance, individual employment counseling, job search skills training, resume and cover letter workshop, interviewing skills workshops. For additional information concerning workshop dates and services, please call 757-878-3638.

Mobilization/Deployment Program

This program is the principal source of resources and services for Soldiers, Commanders/Rear Detachment Commanders, Family members, and Soldier and Family Readiness Groups (SFRG). It assists units and installation personnel with deployment and reintegration briefings and a variety of Readiness Essentials for Army Leaders (REAL) classes including Command Family Readiness Representatives (CFRR) aka Soldier and Family Readiness Liaison (SFRL), Key Contacts, Informal Fund Custodians, Commander/Rear Detachment, and the Commanders and First Sergeant Courses. Also, a Casualty Response (CARE) team training is provided. Trained CARE team volunteers if activated can provide short-term care and support to families of deceased and seriously wounded soldiers or those facing a traumatic incident until their own support structure is available. Trainings are offered monthly. Pre-deployment and post deployment briefings are provided upon coordination with the unit. SFRG and CARE team trainings are provided to units upon request. For registration information, please contact the MOB/DEP Office at 757-878-3638.

Volunteer Corps

Volunteers make a meaningful difference in the lives of Soldiers and their Families every day.  Army Volunteer Corps (AVC) is designed to help you find local volunteering opportunities with organizations that benefit the Army and local community.

Volunteering helps your community and helps you as well. When you participate with AVC, you’ll:  

• Gain a sense of satisfaction/achievement by meeting challenges
• Learn about the Army, our sister services, and the community
• Acquire new skills and/or expand old ones
• Obtain work experience
• Build new friendships and become a cohesive part of the community

Additionally, the Volunteer Management Information System (VMIS) assists the Army Volunteer Corps in managing these dedicated volunteers and allows volunteers a way to track their hours, awards, trainings, and certificates.  Learn more about the Volunteer Program by contacting the Army Community Service at 757-878-3638

Army Family Team Building

AFTB is designed to teach army basics, personal and professional development and leadership classes. AFTB is available to Soldiers, Family members and DA civilians. AFTB offers 34 different classes in separate levels, all free of charge.  Units or groups may request evening classes. These classes can range in length from 30 minutes to four hours, depending on the needs of the group. Two-week advance notice is needed to acquire class materials.

Classes may be taught in either unit class rooms, the ACS or other areas upon prior approval. They are also offered on the Army Family Web Portal. For more information, please call 757-878-3638.

Army Family Action Plan

AFAP is a grassroots-level process that identifies issues of concern for the global Army. AFAP is a program that gives everyone in the Army the opportunity to influence his/her own quality of life and standard of living. Active and reserve soldiers, retirees, surviving spouses, DA civilians, family members and tenant organizations identify issues they believe are important to maintain a good standard of living.

Issues are generated and collected from the Fort Eustis community and can be submitted at Army Family Web Portal, https://ims.armyfamilywebportal.com/.  Issues not resolved at the installation level are forwarded to the U.S. Army Installation Management Command and then to the Department of the Army  for resolution.  For more information, please call 757-878-3638.

Personal Work Life:  Provide personal and work life education that equips service members, couples and families with enrichment services with a focus on building and maintaining healthy relationships, strengthening interpersonal competencies and every-day problem solving skills to use throughout their military and family life cycle. Services may be provided in collaboration with other family readiness service providers, education and resources related to health, fitness, wellness, and nutrition both on and off an installation.

The Military and Family Life Counseling program supports service members, their families and survivors with confidential non-medical counseling. Non-medical counseling can help individuals address issues such as improving relationships at home and work, stress management, adjustment difficulties, parenting, and grief or loss.

Trained to work with the military community, military and family life counselors deliver valuable face-to-face counseling services. They also provide group support with briefings and topic-specific presentations to the military community both on and off the installation.

These services are available at JBLE. Military and family life counselors offer free confidential counseling to military members and their families.