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Army Community Service - Army
650 Monroe Avenue
Fort Eustis, VA 23604
Contact information for key programs and services at this installation.
The Military and Family Support Center is one part of a larger network of agencies, programs, services, partnerships and individuals that supports your personal and family readiness. The larger system called the Military Family Readiness System is a web of support for you and your family. The Military and Family Support Center should be one of your first stops once you arrive at a new installation. The programs and services they offer are a key resource for you and your family.
The Federal Voting Assistance Program (FVAP)http://www.fvap.gov/ works to ensure Service members, their eligible family members, and overseas citizens are aware of their right to vote and have the tools and resources to successfully do so from anywhere in the world.
The Voting Assistance Guide, or VAGhttp://www.fvap.gov/vao/vag, is a reference guide for everything you need to know about absentee voting in all 50 states, the U.S. territories and Washington D.C.
When accessing the VAG, select your state to find your local election office’s contact information.
Additional information and voting forms are available on the FVAP website http://www.fvap.gov/eo/overview/materials/forms.
To reach Voting Assistance at Langley, contact the Military & Family Readiness Center at 757-764-3990 or visit in person at 45 Nealy Ave., Wing B, Ste 100.
To reach Voting Assistance resources at Fort Eustis go to Building 650 Monroe Ave, Room 116, Monday-Friday or call 757-878-5884.
Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. Offerings include:
Military and Family Support Centers may provide other programs such as the following:
Exceptional Family Member Program
Family Advocacy Program
New Parent Support Program
Federal Voting Assistance Program
Services may vary by location and installation. Use the Search tool to find contact information for your installation Military and Family Support Center. Just enter your installation name, Zip code or state.
Langley Air Force Base:
All phases of the deployment cycle are consistently addressed and highlighted. Langley Military and Family Readiness Center and Fort Eustis Army Community Service host events for deployed families. Monthly/Quarterly calendars provide information on the theme or focus, location and instructions for registration.
Langley Air Force Base no longer offers a Loan Closet. Should you need household items while awaiting your shipment of household goods, you can utilize the Loan Closet at Fort Eustis. Please call 757-878-3638 for more information.
The JBLE M&FRC offers quarterly sponsorship training workshops to enhance unit sponsorship programs in addition to the required eSAT online training. To complete the required training see the Common Access Card enabled eSponsorship Application Training. Call the M&FRC at 757-764-3990 should you have any additional questions.
Personal Financial Management
One-on-one financial assistance is available, offering you the opportunity to examine the entire spectrum of money management, including spending plan development, handling credit wisely, reducing debt and building for retirement.
The JBLE M&FRC assists military and family members in acquiring necessary skills to seek employment. We offer a full spectrum of services to develop your job search strategy. Resume writing and federal employment workshops are available, as well as one-on-one consultations.
Family Life Education
The Langley M&FRC collaborates with partners on and off base to offer classes and information to support those dealing with challenging family dynamics.
Personal Work Life
M&FRC offers resources and workshops to assist with work-life balance.
Transition Assistance Program
There are congressionally-mandated requirements for all separating and retiring service members. Visit the M&FRC at least a year before your anticipated separation or retirement date to get the TAP process started.
The Military and Family Life Counseling and Child and Youth Behavioral Program
These services are available at JBLE. Military and family life counselors offer free confidential counseling to military members and their families.
Exceptional Family Member Program - Family Support
The EFMP provides support for service members who have family members with special needs. Support includes information and referral, navigating on- and off-base resources, linking families with respite care and the EFMP support group.
Fort Eustis ACS:
The Fort Eustis ACS is a family center designed to support soldiers, civilian employees and their families by identifying needs and coordinating resources. Services are offered in Building 650 on Monroe Avenue. Please call the ACS at 757-878-3638.
Information and Referral and Follow Up
I&R provides commanders, soldiers and families with information regarding military and civilian community resources. It helps link soldiers and families who have particular needs with the services available to them. Contact the I&R at 757-878-3638.
Relocation Readiness Program
The Relocation Readiness Program helps Soldiers and Families reduce or eliminate problems related to frequent permanent change of station moves and offers a variety of services and support to assist members and families with the challenges associated with moving to a new location. One-on-one counseling is available to address specific needs.
Programs provided include Newcomers Orientation, Uniquely Eustis Spouse Orientation, electronic Fort Eustis installation booklet, Plan My Move classes, citizenship paperwork review, sponsorship training information, services for waiting families and a Lending Closet.
ACS offers sponsorship training workshops to enhance unit sponsorship programs in addition to the required eSAT online training. to complete the required training see the Common Access Card eSponsorship Application Training.
Contact the Relocation Readiness Program at 757-878-3638 for more information.
Army Community Service Personal Financial Readiness Program (PFR) provides financial readiness education and counseling services. PFR services focuses on assisting service members and their families, to achieve/maintain financial stability, attain their financial goals, and increase their financial literacy/resiliency throughout the military life-cycle. The ACS PFR program is open to all DOD ID cardholders.
ACS provides one-stop services for preventive assistance. Preventive services include credit report review for active-duty personnel and their spouses, consumer awareness, rights and obligations, information and referrals for personal financial readiness. In addition, ACS offers monthly financial readiness classes to include but not limited to Army Touchpoint Training, Basic Budgeting, Credit/Debt Management, Saving/Investing, Money Management Refresher, Car Buying and Exiting the Barracks.
Personal Financial Counselors facilitate unit training (group training) upon request by call 757 878-3638.
Exceptional Family Member Program – Family Support
EFMP is a mandatory enrollment program that is based on public law and Department of Defense mandates. It works with other military and civilian agencies to provide comprehensive and coordinated medical, educational, housing community support and personnel services to families with special needs. There are three components of EFMP: medical (enrollments, updates and overseas screenings), human resources (assignment coordination) and family support.
The services that the EFMP – Family Support offers are advocacy, briefings and workshops, enrollment information, information and referral, relocation assistance, child/youth accommodation consideration assistance, special education rights and responsibilities, support group information and resources, ACS/EFMP Respite Care Program, recreational events and activities, and systems navigation. Contact the ACS at 757-878-3638.
Employment Readiness Program
ERP provides employment assistance to our active-duty military families, retirees and DOD civilians. Appropriated fund and nonappropriated fund application assistance, individual employment counseling, job search skills training, resume and cover letter workshop, interviewing skills workshop and local job leads books, as well as computers, are also available. For additional information concerning workshop dates and services, please call 757-878-3638.
This program is the principal source of resources and services for Soldiers, Commanders/Rear Detachment Commanders, Family members, and Soldier and Family Readiness Groups (SFRG). It assists units and installation personnel with deployment and reintegration briefings and a variety of Readiness Essentials for Army Leaders classes including SFRG leaders, Command Family Readiness representatives (CFRR) or Soldier and Family Readiness Liaison (SFRL), Key Contacts, Informal Fund Custodians, Commander/Rear Detachment, and the Commanders and First Sergeant Courses. Unit-level training is offered every other month and/or upon request. For registration information, please contact the MOB/DEP Office at 757-878-3638.
The volunteer management information system maintains various volunteer opportunities including but not limited to clerical, managerial and technical positions as well as those parts of the SFRG. Classes are offered on creating an account, designing a volunteer portfolio and understanding the basics of volunteer management as well as accounting for hours. There are also volunteer resources which explains position descriptions, awards and training. For more information on Volunteer Corps, please call 757-878-3638.
Army Family Team Building
AFTB is designed to teach army basics, personal and professional development and leadership classes. AFTB is available to Soldiers, Family members and DA civilians. AFTB offers 34 different classes in separate levels, all free of charge. Units or groups may request evening classes. These classes can range in length from 30 minutes to four hours, depending on the needs of the group. Two-week advance notice is needed to acquire class materials.
Classes may be taught in either unit class rooms, the ACS or other areas upon prior approval. They are also offered on the Army Family Web Portal. For more information, please call 757-878-3638.
Army Family Action Plan
AFAP is a grassroots-level process that identifies issues of concern for the global Army. AFAP is a program that gives everyone in the Army the opportunity to influence his/her own quality of life and standard of living. Active and reserve soldiers, retirees, surviving spouses, DA civilians, family members and tenant organizations identify issues they believe are important to maintain a good standard of living.
Issues are generated and collected from the Fort Eustis community and can be submitted at Army Family Web Portal . Issues not resolved at the installation level are forwarded to the U.S. Army Installation Management Command and then to the DA for resolution. For more information, please call 757-878-3638.
The Fort Eustis family-life chaplain provides marriage and family pastoral counseling, family wellness, marriage enrichment, marriage preparation and counseling training for chaplains programs. For more information, contact 757-878-5808.
Survivor Outreach Service
SOS demonstrates the Army's commitment to families of the fallen. The mission of SOS is to provide enhanced services to these families. SOS is a holistic, multi-agency approach to delivering services to survivors by providing services at the garrison and communities closest to where families live. For more information, contact SOS at 757-878-3963.
Sexual Assault Prevention Program
This program provides support and information to victims of sexual assault. Please call 757-878-3725 or 757-268-8967. Sexual Assault Response Training can be reached at 757-878-0021.
Located at 502 Sternberg Ave., the FAP can be reached by calling 757-314-7998. FAP provides information on education, prevention and awareness of family violence and resources available for military families. Services include:
Victim Advocate Program
The Victim Advocate Program provides support and information to victims of domestic violence. They can be reached 24 hours a day by calling 757-276-1090.