Joint Base Langley-Eustis  Health

Both installations offer comprehensive health care services. Check the Health Care section about the medical facilities at each installation. Visit the McDonald Army Health Center website.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Langley Medical Care

The 633d Medical Group’s 1,400 personnel deliver outpatient, specialty, and emergent care, as well as operate a premier ambulatory surgical center. As part of the Defense Health Agency’s Tidewater Market, the MDG partners with Naval Medical Center Portsmouth, McDonald Army Health Center (MCAHC) on Fort Eustis, and the Hampton Veterans Administration Medical Center to provide care to TRICARE beneficiaries from all military services across the Hampton Roads area.

633 MDG Primary Care Services:

• Family medicine: all ages

• Pediatrics: ages 0-17

• Internal medicine: ages 18 and older

• Operational medicine: Active Duty members of all ages

• Flight medicine: Flyers of all ages

633 MDG Specialty Care Services:

• Aerospace and Operational Physiology (Active Duty only)

• Allergy

• Audiology (Active Duty only)

• Chiropractic (Active Duty only)

• Dental (Active Duty only)

• Emergency Services

• Gastroenterology

• General Surgery

• Immunizations

• Mental Health (Active Duty only)

• Neurology

• Optometry

• Otolaryngology (ENT)

• Physical Therapy (Active Duty Only)

• Podiatry

• Speech Pathology

• Urology

• Women’s Health

Fort Eustis Medical Care

MCAHC provides care to more than 30,000 eligible beneficiaries to include active-duty soldiers, their family members and retirees who reside in the Hampton roads area.

The health center functions as a TRICARE Prime enrollment site for the Department of Defense medical program. Beneficiaries who choose may enroll with MCAHC or Williamsburg Medical Home as their primary care site; not only will they receive primary care but a variety of specialty care as well.

Specialty care includes:

• Allergy

• Behavioral health (active duty only)

• Nutrition care

• Ear, nose and throat

• Ophthalmology/optometry

• Dermatology

• Gastroenterology

• Gynecology, women’s health

• Psychology (active duty only)

• Orthopedics

• Podiatry

• Physical therapy

• Pulmonary, sleep

• Preventive medicine

• Internal medicine health management

On-site laboratory, radiology and pharmacy services are available for patient convenience. All beneficiaries who enroll in TRICARE Prime are assigned a designated primary care provider for continuity of care.

Medical care services are offered on a priority basis. The first priority of care is to active-duty military. The second priority is to active-duty family members; retired military and retired family members follow in their eligibility.

If care is unavailable on the installation, beneficiaries may be referred to other facilities within the Tidewater Market or to a civilian provider.

Visit the 633 MDG’s web page and the MCAHC web page for further information regarding services provided, to include pharmacy services, pharmacy formulary, referrals, secure messaging and how to schedule an appointment. MCAHC and the 633 MDG both have a Facebook page, which has up-to-date information regarding services.

Dental Care

On-base dental care is provided to active-duty service members only. United Concordia Insurance Company administers the TRICARE Dental Program. Call 844-653-4061 or go to www.uccitdp.com to get the most recent information on the TDP. Beneficiaries include family members of active-duty, uniformed service personnel and members of the National Guard, reserves and their family members. Visit their website to enroll and find a local, participating dentist.

Emergency Care

The 633d Medical Group's Emergency Department is open 24 hours a day, seven days a week, 365 days a year; patients requiring admission for inpatient care will be transported to an appropriate partnering facility. Naval Medical Center Portsmouth and the Hampton VA Medical Center both operate emergency departments.

Nurse Advice Line

Active-duty service members and dependents may contact the Nurse Advice Line (NAL) after duty hours for after-hours care coordination. The NAL is open 24 hours a day, seven days a week, 365 days a year. Active-duty members can utilize the NAL anywhere in the United States at 877-874-2273. Active duty must have authorization before seeking civilian Urgent Care.

A TRICARE service center physically exists on Fort Eustis. For assistance, call Humana at 800-444-5445 or visit the Humana website for answers to your questions. Go online to the JBLE website or the MCAHC website.