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ACS Relocation Readiness Program
Zama-shi, Kanagawa Ken Japan 228-8920
Contact information for key programs and services at this installation.
Moving is a way of life for service members and their families. Resources like MilitaryINSTALLATIONS, Plan My Move and Military OneSource provide important information to help make moving easier. For many newcomers, a sponsor can help add that personal touch.
A sponsor is assigned by a newcomer's gaining unit and helps the newcomer before, during and after a move. If you haven't been assigned a sponsor, you can request one through your new unit. Units try to match sponsors and service members by rank and family status.
Sponsorship is also available for youth. Installation youth sponsorship programs help military-connected youth make a successful transition to a new community. Primarily directed to preteen and teenaged youth, installation youth programs/centers provide information and materials on programs and services available at their new location. Where available, youth can exchange emails, talk on the phone or chat online with other youth. The youth program staff at your new installation can offer more information on installation youth sponsorship programs.
You can also contact your installation School Liaison Program office for information about school-based youth sponsorship programs such as Anchored4Life and Student2Student. These peer-to-peer programs help your student adjust to and navigate their new school.
If your child would like to become a youth sponsor, contact your installation School Liaison Program or youth program/center.
To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources that can help newcomers master their move. The Sponsorship Program helps sponsors fulfill their responsibilities, which may include:
Note: Responsibilities may vary based on service-specific policies and guidance. Make sure to check with your service branch for sponsor training requirements.
Overall, the Sponsorship Program aims to:
For more information on the Sponsorship Program, contact your installation Military and Family Support Center.
Incoming soldiers and civilians should request a sponsor by submitting a completed DA Form 5434, Sponsorship Program Counseling and Information Sheet. A sponsor will be assigned within 10 working days upon receipt of the DA Form 5434. For more information, see the Major Unit Listings.
Most newcomers will arrive at Narita Airport, Haneda Airport or at Yokota Air Force Base. Usually, the sponsor or another representative of the unit will meet the newcomers at the airport, escort them to the base, arrange for lodging and assist them through the in-processing stage. During COVID-19 safety postures, be sure to follow the guidance received from your sponsor.
A P.O. box can be assigned once PCS orders are received so that newcomers can start forwarding their mail. Please contact your sponsor for assistance setting up a P.O. box.
Army Community Service offers Japan-specific sponsorship training bi-monthly to all individuals who are assigned as sponsors. This training provides valuable information to sponsors so that they can best facilitate a smooth move for incoming personnel and is offered in person and via MS Teams. Additionally, all who attend the Japanese-specific sponsorship training receive a sponsorship card that can be exchanged for a free round-trip ticket on the MWR shuttle bus for the purpose of meeting incoming personnel.