USAG Japan, Zama  Military and Family Support Center

Military and Family Support Centers are part of the network of agencies, programs, services and partnerships which supports the overall well-being of military families. Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. The Military and Family Support Center should be one of your first stops once you arrive at a new installation to connect with key programs, services and support systems. Programs and services may vary across services and installations.

• Deployment support provides information, education and support to assist you and your family during all phases of the deployment cycle.
• Relocation assistance provides an array of services during the relocation process to meet your moving needs.
• Personal financial management provides information, education and one-on-one financial counseling to assist you and your family in maintaining your financial readiness.
• Employment assistance offers comprehensive information, tools and resources to support career exploration, education, training and licensing, career connections and employment readiness.
  • The My Career Advancement Account Scholarship is a workforce development program that provides eligible military spouses with financial assistance for licenses, certifications or associate degrees to pursue an occupation or career field. For information on MyCAA please visit https://mycaa.militaryonesource.mil.
• Family life education provides information and education to assist you and your family in developing resilience skills that can help as you navigate your mobile military lives.
• Information and referral can assist you in identifying and clarifying needs to determine appropriate forms of assistance and in locating services and programs available both on and off your installation.
• The Transition Assistance Program prepares separating, retiring and demobilizing service members (and their families) with the information, skills and knowledge necessary for a successful transition from military to civilian life. The first step in your transition process is to complete the congressionally mandated pre-separation counseling session, which furnishes detailed information on the various benefits and services available.

Military and Family Support Centers may provide other programs, such as the Exceptional Family Member Program, Family Advocacy Program and the New Parent Support Program. These services vary by location. Find your specific center by visiting MilitaryINSTALLATIONS and searching by installation or postal code.

Family Advocacy Program (FAP) 

This program is established to prevent spouse and child abuse and to ensure that personnel are trained to properly intervene in abuse. The USAG-Japan FAP: 

1. Promotes awareness of sexual assault, domestic violence and child abuse and neglect within the military community and coordinates professional intervention at all levels within military and civilian communities.
2. Strives to break the cycle of abuse by identifying abuse as early as possible, providing intervention, and coordinating treatment for the offender and affected Family members.
3. Recognizes that many incidents of domestic violence constitute violations of the law and that a commander has authority to take disciplinary or administrative action in such cases.

The goal is to prevent sexual assault, spouse and child abuse, to encourage the reporting of all suspected or known instances of such abuse, to ensure the prompt assessment and investigation of all abuse cases, to protect victims of abuse, and to treat all Family members (victims and offenders) affected by or involved in abuse.

For more information on Family Advocacy Services, you may visit their website or the Army OneSource website. You may also call the USAG-Japan Family Advocacy Program Manager at DSN 315-263-4782 or the Sexual Assault Response Coordinator at DSN 315-263-4853.