Government Housing

For questions on housing process, locations, furniture, appliances call the Family Housing Office at 011-81-46-407-4503 or 011-81-46-407-3568 or at DSN 315-263-4503, 315-263-3568 for all the latest information.

To view floor plans visit Army Housing Online User Services (housing.army.mil), select USAG Japan (Camp Zama).

To view available off-post housing visit homes.mil, type Army Camp Zama.

For the Kure area please call the Akizuki Subfacility Engineer Office DSN: 315-256-2530.

Ninety-day loaner furniture is provided to incoming personnel and consists of furniture to accommodate the living room, bedrooms and dining room. For personnel on limited or restricted Joint Travel Regulations, furniture can be provided for the duration of their tour; however, due to the limited supply of government furniture, some items may not be available for long-term issue. Appliances (stove, refrigerator, washer and dryer) are provided for the duration of your tour. DO NOT bring your appliances.

Once your household goods have arrived, coordinate with the Housing Office to arrange for the pickup of government loaner items. Personnel are entitled to one pickup of loaner furniture during their tour. Upon departure, personnel can request loaner furniture upon receipt of permanent change of station orders or prior to their household goods being shipped.

 All family quarters have a small storage space available. Additional storage may be obtained from the Camp Zama Community Recreation Division, Outdoor Recreation Facility at a cost to you.

No king-size beds, German shrunks or oversized furniture are authorized to be shipped; they may not fit into government housing or of off-base housing. If oversized items are shipped, the sponsor will incur all costs associated with finding and securing storage. Larger housing quarters will not be assigned to accommodate your furniture. Go to the ATo Army Housing Online to view floor plans.

Army Community Service has a Lending Closet. They do not have linens, but do have kitchenware (dishes, pots and pans, ironing board, can opener, utensils, etc.) available for loan until your household goods and/or unaccompanied baggage arrive. We highly recommend you ship your linens and towels in your unaccompanied (express) baggage.

All unaccompanied personnel quarters are furnished with government-provided furniture appliances (bed, desk, chair, night stand, chest of drawers, etc.). Washers and dryers are provided in communal laundry rooms. You should not ship your own furniture, except for small items. Even if your shipment weighs less than what you are authorized to ship, your furniture may be too large for the quarters. Before shipping any furniture, contact the Housing Office to get the proper room dimensions for the government quarters that may be available to you. Upon receipt of your household goods and unaccompanied baggage, excess government furniture can be removed upon request. The shared storage spaces are limited to small items such as small boxes and luggage. 

Call the Family Housing Office at 011-81-46-407-4503 or 011-81-46-407-3568 or at DSN 315-263-4503 /3568. 

The family housing assets consist of three- and four-bedroom townhouses. They are located at Camp Zama or in the Sagamihara Family Housing Area. For housing purposes, the two areas are considered one area and you may be assigned to either area.

Department of Defense civilians, with accompanying family members, may have the option to be assigned to military family housing (if there is excess military housing) or reside in off-base housing. 

Military and civilian personnel must in-process to the Housing Office in Building 671 within two working days of their arrival in Japan. In-processing will include preparation of a housing application,
DD Form 1746.

To be placed on the family housing waiting list, military personnel must bring copy of their DA Form 31 (Request and Authority for Leave) or DA Form 137-2 (Installation Clearance Form), to verify the date they departed their last permanent duty station. Other services military personnel must provide similar documentation. No advance applications are accepted. Eligible DOD civilians must provide a copy of their travel orders and a Verification of Employment Form to be placed on the waiting list. They will be placed on the waiting list the date they in-process at the Housing Office. A full array of housing services are provided to assist DOD civilians with locating and securing off-base housing.

The waiting period for assignment to family housing fluctuates based on housing availability in a particular rank/grade category and command-sponsored family composition. Eligible family members must be listed on orders.

The criteria for determining bedroom entitlement are based on the number of command-sponsored dependents and family composition, as identified on the permanent change of station/travel orders. Requests for larger family quarters due to an excess of household goods is not authorized.

Military personnel with deferred dependent travel will be assigned to unaccompanied housing. Assignment to a family housing unit will be made only if dependents are scheduled to arrive within 60 days of the housing assignment.

DOD civilians with delayed dependents cannot be assigned to family housing unless dependents are arriving within 30 days of the housing assignment.

Housing will be offered based on the first available unit in a particular rank/grade and bedroom category. Personnel cannot pick a particular unit or area for housing assignment. When possible/available, an offer of two housing units will be made. Note that this can result in housing being offered in the same building or same area. Adequate government quarters cannot be turned down for personal reasons. You will have 24 hours to accept or decline any units offered. If an adequate housing unit is offered and is declined, the personnel will be placed on the bottom of the waiting list with a new eligibility date (the date quarters were declined). At that point, all monetary allowances (i.e., Temporary Lodging Allowance or Temporary Quarters Sustainment Allowance) will be stopped.

For floor plan and pictures of Camp Zama Housing, go to the Army Housing Online User Services website.

Kure: There is no Family Housing available at Kure for personnel assigned to Akizuki, Pier 6, located at Hiroshima Japan. All Families must secure off-post housing.

Call the Akizuki Sub-facility Engineer Office at DSN: 315-256-2530.

USAG Japan is a mandatorily assigned installation, all military personnel will be mandotorily assigned to either family housing or unaccompanied housing.

It is recognized that many of our housing occupants desire to have pets. With the privilege of owning a pet, however, comes the responsibility not only to protect and properly care for the pet, but also to preserve and protect the safety and welfare of the community. It is the policy of this command that private property rights are subordinate to public rights to be safe and free from nuisances.

USAG Japan has a 2-pet limit in military housing units.

No pets are authorized in Unaccomanied Personnel Housing facilities.

Personnel arriving or departing who own pets may kennel them in the Camp Zama Kennel on a space-available basis at their own expense or utilize off-post facilities. Contact the Camp Zama Kennel at
DSN 263-5915 or commercial 011-81-3117-63-5915 for reservations.

Call the Housing Management Office at COMM: 011-81-46-407-4503 or 011-81-46-407-3568 or at DSN: 315-263-4503 / 3568.

No pets are authorized in Unaccompanied Personnel Housing facilities. This policy is necessitated by the close proximity between common use areas and individuals’ quarters that are usually found in UPH, and which generates annoyances such as pet odors and noise, possible flea and tick infestation of common use areas and furniture, urine damage to area room carpeting and uncollected pet droppings.

Non-human primates, other feral reptiles, exotic and wild animals, to include but limited to, monkeys, apes, snakes, pigs, are not authorized in military family housing.  Please contact the Housing Office if you plan to ship or acquire any pet other than a dog or cat. 

Caged privately-owned animals, or POA, such as gerbils, guinea pigs, fish and some birds are authorized in military family housing. They must remain caged or in the confines of assigned quarters. Please contact the Housing Office for more specific information regarding your POA.

Two pets (dog, cat, ferrets or any combination) are authorized in military family housing and they must be registered with Veterinary Health Services. Pets are not allowed in family housing tower units. Be advised that all efforts will be made to accommodate families who “bring” pets; however, being offered a non-pet housing unit will not constitute a valid reason for declining or refusing a housing offer.

Reference U.S. Army Garrison-Japan Regulation 40-650, Medical Services (Housing and Control of Pets), and the USAG-Japan Family Housing Handbook.

If you are traveling in the winter, do not bring your spring clothes; ship them. You will be staying in temporary housing and your storage space will be limited.

If you are a single and/or are an unaccompanied person, bring items sufficient for your bachelor officers quarters studio or suite space. Your space, although comfortable, is very limited.

Almost everyone accumulates additional items during any overseas tour. Shipping light from the United States will give you room to ship accumulated treasures home without incurring excess charges.