Government Housing

• All unaccompanied enlisted service members (E1-E6) are mandatorily assigned to Unaccompanied housing. Incoming service members must coordinate with the sponsor/unit to secure room in the barracks. Temporary Lodging Allowance (TLA) is not authorized.
• All unaccompanied Officers, SNCOs (E-7 through E-9) will reside off-base. Service members are required to report to the Unaccompanied housing office and obtain Certificate of Non-Availability (CNA) for off post housing NLT 48 hours (2 business days) after arrival.
• Key and essential (K&E) personnel: Are required to live on the installation. Exception to this assignment policy is required in writing and approval/disapproval will be determined by the Garrison Commander as specified in USAG Command Policy 420-24-04.
• Arrival Temporary Lodging Allowance (TLA) is not authorized for service members who will be assigned in the unaccompanied housing.
• Pet ownership in Unaccompanied Housing (UH), to include Senior Leaders Quarters (SLQ), is prohibited. The only exception to this policy is for units that have a unit mascot (such as a dog). It is the Chain of Command's responsibility to ensure that the mascot animal receives proper housing and care. Exceptions can be made for small aquariums containing fish (not to exceed 20 gallons in size) in UH.

For the Kure area please call the Akizuki Subfacility Engineer Office DSN: 315-256-2530.

For Service members and eligible DoD Civilians, the Housing Office provides loaner government furniture for 90 days or until HHG arrive. Full tour support may be provided for service member. **Some items may not be available upon your arrival due to low stock availability. We recommend checking the floor plans and ship any suitable items in advance.

It is the responsibility of the occupant to ensure HHG will fit into assigned housing. Please refer to the floor plans of our on-base family housing units at the Army Housing Online User Services website at www.housing.army.mil

Service member must verify the weight allowances and limits for shipping HHG in the JTR, as their PCS orders may allow them to ship more of their own furniture. Both government and off base housing are considerable smaller than those in the US. Most off-base housing will only accommodate a “FULL” size bed. We suggest you do not ship oversized furniture (i.e., King/California King Size bed; bed chest; overstuffed sofa, chairs, large formal dining room set, etc.), due to the smaller size of rooms and the dimensions of entrance/storage doorway [2 ft 11 in (W) X 6 ft 6 in (H)], interior doorway [2 ft 7 in (W) X 6 ft 6 in (H)], staircase width [2 ft 9 in]. Off-base housing entrance [2 ft 3 in (W) X 6 ft 2 in (H)]. Note: Not all housing units will adequately accommodate king size beds.

Appliances (Full Tour Support for eligible civilian and service member): Please DO NOT bring appliances. Camp Zama has unique electrical requirements (100V/50HZ for clothes washer, dish washer, and refrigerator, 220V/50HZ for cooking stove and clothes dryer). 
U.S. manufactured appliances may not be compatible with voltage/cycle in Japan. Stove, refrigerator, dishwasher, washer and dryer will be provided as permanent issue for the duration of your tour.

The Housing Office does NOT provide sheets/linen or towels. The Army Community Service can assist with the temporary loaner use of pots, pans, dishes, glasses/cups, iron, ironing board, etc). An extension in lodging will not be authorized pending arrival of your unaccompanied (UH) or household goods (HHG) shipments.

Off post Housing: The Housing Office offers an array of services to assist with locating and securing off-base housing. Assistance are provided to military members in the following criteria:
Arriving Accompanied Service members, E-7 and above assigned by orders to Sagami General Depot, Yokohama North Dock, NAF Atsugi, Akasaka Press Center, installations other than Camp Zama proper may reside off-post without an exception to policy (ETP).

• All unaccompanied Officers, SNCOs (E-7 through E-9) will reside off-base except those who are in key and essential position. Certificate of non-availability must be obtained from unaccompanied housing within 2 business days upon arrival.
• All Department of Defense civilians with Living Quarters Allowance must reside in the off-post housing community except for individuals who are in key and essential positions determined by the Garrison Commander. 

All off base housing properties must be approved by the Housing Office to ensure they meet DOD suitability standards. Please do NOT secure off base housing prior to arrival. Current properties available off-post can be viewed at: https://www.homes.mil/homes/DispatchServlet/Back?Mod=HomesWelcome&SSRedir=true Search using: ARMY CAMP ZAMA.

Call the Family Housing Office at 011-81-46-407-4503 or 011-81-46-407-3568 or at DSN 315-263-4503 /3568. 

The family housing assets consist of three- and four-bedroom townhouses, and three-bedroom tower units. These are located at Camp Zama or in the Sagamihara Family Housing Area. For housing purposes, the two areas are considered one area, and you may be assigned to either area. Military and civilian personnel must in-process to the Housing Office in Building 671 within two working days of their arrival in Japan. In-processing will include preparation of a housing application, DD Form 1746.

Service members whose assignment orders is in Camp Zama are mandatorily assigned in Army Family Housing. Department of Defense civilians must reside in the off-post housing community except for individuals who are in key and essential positions determined by the Garrison Commander. A full array of housing services are provided to assist DOD civilians with locating and securing off-base housing. Eligible DOD civilians must provide a copy of their travel orders and a Verification of Employment Form to off post housing services.

Delayed Travel of Dependents:
Service members who meet the eligibility criteria and have command sponsored dependents must be in country or scheduled to join the sponsor within 60 days from sponsors arrival date, (official travel itinerary must be submitted prior to sponsor’s arrival). Failure to provide itinerary of the command sponsored dependents will result in removal from the waitlist.

Command sponsored dependent’s arrival after 60 days from the sponsor’s arrival: Service member will be referred to unaccompanied housing based on their paygrade and will be added to the official waitlist upon submission of required documents, including flight itinerary of their command sponsored dependent’s arrival in country. Eligibility date for waitlist will be 60 days prior to the arrival date of command sponsored dependents, but assignment in AFH will not occur earlier than the first 30 days window.

Housing Waitlist:
To be placed on the family housing waiting list, military personnel must bring copy of their IIPSA Absence form or DA Form 137-2 (Installation Clearance Form), to verify the date they departed their last permanent duty station. Other services military personnel must provide similar documentation. No advance applications are accepted. The waiting period for assignment to family housing fluctuates based on housing availability in a particular rank/grade category and command-sponsored family composition. Eligible family members must be listed on orders. The criteria for determining bedroom entitlement are based on the number of command-sponsored dependents and family composition, as identified on the permanent change of station/travel orders. Requests for larger family quarters due to an excess of household goods is not authorized.

Housing Offer
Applicants will only be offered one unit based on the first available housing unit on their respective waitlist and applicable bedroom category. Units offered will be in the order returned from the Facilities Branch of the HMD. The first offer will be inclusive of the actual Family member granted command sponsorship. Offers will not include tours of the housing unit. Adequate government quarters cannot be turned down for personal convenience such as too many household goods, having pet(s), lack of transportation, cannot drive and any other personal reasons. You will have 24 hours to accept or decline any units offered. If an adequate housing unit is offered and is declined, the personnel will be placed on the bottom of the waiting list with a new eligibility date (the date quarters were declined). At that point, all monetary allowances (i.e., Temporary Lodging Allowance or Temporary Quarters Sustainment Allowance) will be stopped.

For floor plan and pictures of Camp Zama Housing, go to the Army Housing Online User Services website.

Kure: There is no Family Housing available at Kure for personnel assigned to Akizuki, Pier 6, located at Hiroshima Japan. All Families must secure off-post housing.

Call the Akizuki Sub-facility Engineer Office at DSN: 315-256-2530.

USAG Japan Military Family Housing and Unaccompanied Personnel Housing are built by the Government of Japan under the Status of Forces Agreement and managed by U.S. Army Garrison-Japan. Therefore, all service members assigned in Camp Zama will be mandatorily assigned to either family housing or unaccompanied housing (E1-E6).

Arriving Accompanied Service members, E-7 and above assigned by orders to Sagami General Depot, Yokohama North Dock, NAF Atsugi, Akasaka Press Center, installations other than Camp Zama may reside off-post without an exception to policy (ETP).

• All unaccompanied Officers, SNCOs (E-7 through E-9) will reside off-base.
• All accompanied and unaccompanied members are required to report to the Housing Office NLT 48 hours (2 Business Days) after arrival. ***In-processing must be done at Military Personnel Division (MPD) first, prior to reporting to the housing office.

Government housing is provided to military members assigned in Camp Zama and meet the following criteria:

• Military members accompanied by command sponsored dependents.
• Military-Married-to-Military couples assigned to same or adjacent base and residing jointly.
• DOD Civilian in Key and Essential Position (Note: K&E positions are determined by the Garrison Commander.

Personnel arriving or departing who own pets may kennel them in the Camp Zama Kennel on a space-available basis at their own expense or utilize off-post facilities. Contact the Camp Zama Kennel at DSN 263-5915 or commercial 011-81-46-407-5915 for reservations.

Call the Housing Management Office at COMM: 011-81-46-407-4503 / 011-81-46-407-3568 or at DSN: 315-263-4503 / 3568.

All accompanied and unaccompanied members are required to report to the Housing Office NLT 48 hours (2 Business Days) after arrival. In-processing must be done at Military Personnel Division (MPD) first, prior to reporting to the housing office.

• For questions on housing process, locations, furniture, appliances call the Family Housing Office at DSN 315-263-HOUS (4687), or at COMM 011-81-46-407-4687.
• To view floor plans, visit Army Housing Online User Services, select USAG Japan (Camp Zama).
• To view available off-post housing visit homes.mil, type Army Camp Zama.

For the Kure area please call the Akizuki Sub facility Engineer Office DSN: 315-256-2530. Hours of operation (Japanese Standard Time):

• Mon, Tues, Wed & Fri 8:00 a.m. – 4:00 p.m. (closed during lunch 12:00 p.m. - 1:00 p.m.)
• Thurs - 1:00 p.m. - 4:00 p.m.

Closed on Thursdays (0800-1200), Saturdays, Sundays, and Holidays

Pet ownership is authorized in AFH. The number of pets will be limited to two per household and all pets must be registered with the Veterinary Treatment Facility (VTF). Two (2) pet combinations include two cats, two dogs, or one cat/one dog. Pets in off-base referral housing is determined by the individual landlord.  

An offer of AFH will not be based on the accommodation of pets. Be advised that all efforts will be made to accommodate families who “bring” pets; however, being offered a non-pet housing unit will not constitute a valid reason for declining or refusing a housing offer. First floor residents of towers 743 and 1050 are authorized one cat per household. No other pets are authorized anywhere else in towers 743 and 1050. Other USAG Japan residents in AFH are limited to two domestic pets per household. 

Exotic and Domestic farm animals will NOT be kept as pets.

Exotic pets. Includes, but are not limited to, nonhuman primates (monkeys, apes, etc.), non-domesticated dogs and cats (such as wolves, foxes, dingoes, and ocelots), most reptiles (such as snakes, lizards, and snapping turtles), spiders, scorpions, dangerous birds (raptors), dangerous fish (piranha and sharks), and/or any other feral or wild animals not considered to be a common pet (companion animal).

Domestic farm animals. Includes, but are not limited to, pot-bellied pigs, miniature horses, goats, chickens, ducks, rabbits, and other similar types of animals.

Pets Of Area (common domestics animals): Dogs, cats, ferrets, birds, and domestically bred pets of the rodent family such as hamsters, gerbils, guinea pigs, etc. This term may be expanded to include fish and reptiles, provided they are not capable of inflicting serious injuries or are otherwise designated as dangerous. This includes stray animals lost, abandoned, or claimed by known owners. This does not include exotic or non-domestic species or animals, to include squirrels, bats, Tanuki, or species designated as wildlife.

Please contact the Housing Office if you plan to ship or acquire any pet other than a dog or cat.

The number of pets will be limited to two per household and all pets must be registered with the Veterinary Treatment Facility (VTF). Two (2) pet combinations include two cats, two dogs, or one cat/one dog. Pets in off-base referral housing is determined by the individual landlord.

An offer of AFH will not be based on the accommodation of pets. Be advised that all efforts will be made to accommodate families who “bring” pets; however, being offered a non-pet housing unit will not constitute a valid reason for declining or refusing a housing offer. First floor residents of towers 743 and 1050 are authorized one cat per household. No other pets are authorized anywhere else in towers 743 and 1050. Other USAG Japan residents in AFH are limited to two domestic pets per household.

Pet ownership is authorized in AFH. The number of pets will be limited to two per household and all pets must be registered with the VTF. Two (2) pet combinations include two cats, two dogs, or one cat/one dog. Pets in off-base referral housing is determined by the individual landlord. An offer of AFH will not be based on the accommodation of pets. Be advised that all efforts will be made to accommodate families who “bring” pets; however, being offered a non-pet housing unit will not constitute a valid reason for declining or refusing a housing offer.

First floor residents of towers 743 and 1050 are authorized one cat per household. No other pets are authorized anywhere else in towers 743 and 1050. Other USAG Japan residents in AFH are limited to two domestic pets per household. Exotic and Domestic farm animals will not be kept as pets. 

Exotic pets. Includes, but are not limited to, nonhuman primates (monkeys, apes, etc.), non-domesticated dogs and cats (such as wolves, foxes, dingoes, and ocelots), most reptiles (such as snakes, lizards, and snapping turtles), spiders, scorpions, dangerous birds (raptors), dangerous fish (piranha and sharks), and/or any other feral or wild animals not considered to be a common pet (companion animal).

Domestic farm animals. Includes, but are not limited to, pot-bellied pigs, miniature horses, goats, chickens, ducks, rabbits, and other similar types of animals.

Pets Of Area (common domestic animals): Dogs, cats, ferrets, birds, and domestically bred pets of the rodent family such as hamsters, gerbils, guinea pigs, etc. This term may be expanded to include fish and reptiles, provided they are not capable of inflicting serious injuries or are otherwise designated as dangerous. This includes stray animals lost, abandoned, or claimed by known owners. This does not include exotic or non-domestic species or animals, to include squirrels, bats, Tanuki, or species designated as wildlife.

Please contact the Housing Office if you plan to ship or acquire any pet other than a dog or cat.

If you are traveling in the winter, do not bring your spring clothes; ship them. You will be staying in temporary housing and your storage space will be limited.

If you are a single and/or are an unaccompanied person, bring items sufficient for your bachelor officers quarters studio or suite space. Your space, although comfortable, is very limited.

Almost everyone accumulates additional items during any overseas tour. Shipping light from the United States will give you room to ship accumulated treasures home without incurring excess charges.