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United States Army
ACS Relocation Readiness Program
Zama-shi, Kanagawa Ken Japan 228-8920
Relocation assistance can provide support if you’re preparing to move or PCS. The programs and services defined below are provided by the Military and Family Support Center. In addition to the assistance program, a variety of other services may be available. Check the additional information topic to see what unique installation services are available to you.
If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the Relocation Assistance Program provides services and resources to help make this transition as smooth as possible. Below is a list of resources.
Army Community Service’s Relocation Readiness Program office, located in Building 402, provides assistance to relocating service members, Department of the Army civilians, their family members and retirees.
Loan Closet items are loaned out for 30 days while waiting to receive household goods. Personnel will receive their housing prior to receiving HHG, so you will need to pack linens in your luggage or mail them ahead of your arrival because the Loan Closet does not provide linens. Limited supplies of furniture are available from the Housing Furnishing Management Branch; they can provide projections for available furniture around your arrival.
Before you leave your present duty station, coordinate with the local Relocation Assistance Program at your family service center. The ACS RRP office provides assistance in every aspect of relocating. A wide range of services are offered to help you before, during and after your move.
You will receive post-move assistance shortly after your arrival. Our in-processing office will provide an easy-to-follow, step-by-step sheet of areas you need to check in with, including finance, housing, driver training and vehicle registration.
You will automatically be enrolled in the two-part Command Right Start Program:
Military and civilian personnel are required to attend both of these programs within 60 days of their arrival at Camp Zama.
Personnel who are leaving the military are also required to out-process through the Army Career and Alumni Program. Adult family members who are relocating with their sponsor should visit ACS Relocation Assistance well in advance of their permanent change of station. There is also job search preparation information for the next assignment.
The Information and Referral Program at ACS includes driving and train maps to other bases as well as points of interest.
ACS will also distribute welcome packets upon request. Weekly English as a Second Language classes and Japanese classes are offered at no charge.
For more information, call ACS at 011-81-46-407-HELP (4357) or DSN 315-263-HELP (4357).