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Army
Visitor Control Center
885 Henry Drive
Marshal Air Field
Fort Riley, KS 66442
785-239-2982
785-239-3107
312-856-2982
312-856-3107
Contact information for key programs and services at this installation.
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
All Soldiers with orders to Fort Riley and have questions pertaining to the Exception to Policy Memo (ETP Memo), should contact their personal unit sponsor or gaining unit Staff Duty.
Army spouses and family members in support of the Fort Riley Big Red One Family we want to get you in touch with the unit your Soldier will be assigned Soldier and Family Readiness Group coordinator as soon as possible. We can connect you with the SFRG up to a year prior to arrival at Fort Riley. For spouses to receive a Fort Riley Welcome Letter and get in touch with the unit SFRG please send us a message on Facebook the ACS page “Moving to Fort Riley” the team will respond with 24 hours.
All in-processing Soldiers must sign into the installation through the Victory Reception Company Staff Duty desk located in Building 210 on Custer Avenue (Main Post). If a Soldier has a pre-approved permissive temporary duty for house hunting, the Soldier will visit the housing office (Building 210, a day prior or start day of PTDY), stamp, and complete PTDY prior to signing into the installation. PTDY will NOT be backdated and could be counted as ordinary leave. When signing in, the Soldier needs a copy of their IPPS-A Absence Request signed out by losing unit and three copies of orders.. The in-processing Staff Duty desk is manned 24/7. Soldiers needing PTDY for house hunting once you arrive at the permanent unit of assignment.
If arriving via air and landing in Manhattan airports and needing transportation, please call the Victory Reception Company Staff Duty desk at 785-239-2119. Victory Reception Company Staff Duty is authorized to pick up and transport Soldiers during a PCS move. Other means of transportation such as taxi, bus, or Uber are authorized modes of transportation you must have receipts to be reimbursed.
In-processing Fort Riley will take five to eight working days to complete. During this time, al All Soldiers regardless of rank will complete all in-processing briefs, submit their travel vouchers, update their individual medical readiness, and receive equipment from the Central Issue Facility. All Soldiers are required to attend the weekly 1ID Victory Welcome held each Wednesday. All spouses and family members are welcome and highly encouraged to attend from 1 p.m. to 4 p.m. with your Soldier. There is a weekly PCS Social 5 to 7 p.m. at the Candlewood Suites hotel on Fort Riley for all spouses and family member to meet other Fort Riley spouses, find out about classes, programs and events occurring within the community, get information about employment and furthering education.
Single Soldiers or geographical bachelors will be housed in Victory Reception Company Staff until they ship to their gaining unit. Soldiers will need full physical training uniform and Army combat uniform (ACU or operational camouflage pattern ACUs) being the duty uniform.
Documents to be hand carried:
Birth certificates, marriage license, divorce decrees and legal adoption documents if applicable
If married en-route to Fort Riley, a Soldier needs the original marriage certificate and a copy of the spouse's driver's / identification card. The Spouse and family members will be enrolled in DEERS immediately upon arrival or the first day of in-processing.
It is highly advised for all families to make hotel reservations at the Candlewood Suites Hotel on Fort Riley prior to arriving. If you do not use the reservation it will be canceled but if for whatever reason your housing is not ready upon arrival or you were delayed during your travel to Fort Riley you will have a room prepared. The Candlewood Suites Hotel is the only hotel on Fort Riley they can be reached on their website or by calling 785-560-3080. It is advised to make the reservations as far in advance as possible. The hotel is pet friendly, and the rates are adjusted for extended stay families or personnel.