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Household Goods - Personal Property Processing Office (PPPO)
210 Custer Ave
Fort Riley, KS 66442
Contact information for key programs and services at this installation.
A PCS or military move can be a challenge, especially if you have a lot of stuff. Breaking down your to-dos into more manageable pieces often helps. Here, you’ll find out how to handle household goods, manage your pet and guidelines on the shipping process.
Your installation household goods/transportation office can provide assistance with understanding your entitlements and shipping your personal property. For information on shipping your vehicle, check out the Personal Property Resources page on MilitaryOneSource.mil, or visit the PCSmyPOV website.
To help customers access moving resources more easily, Move.mil has moved to the Military OneSource website. Now, moving resources from the Defense Personal Property Program and Military OneSource are available on the Military OneSource website.
Visit the Moving Your Personal Property page on MilitaryOneSource.mil for comprehensive moving information, resources and services. Access content from the former Move.mil website, including moving guides and tips, videos and FAQs, entitlement brochures, household goods shipment logistics, DPS log in and more. There are also links for retiring and separating members, specific service branch information and comprehensive relocation assistance.
As soon as you receive your permanent change of station orders, it’s important to begin scheduling your move. The Defense Personal Property System, or DPS, is the online system you can use to request and manage your household goods shipment(s). For more information and a DPS log in link, visit the Moving Your Personal Property page on MilitaryOneSource.mil.
Read Preparing for Your PCS Move to learn more about coordinating your shipment and review the Personal Property Quick Reference Guide for actions you can take to ensure a smooth move.
Learn more about Your OCONUS Move: Planning, Resources and Tips. Begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in long-term, Non-Temporary Storage, or NTS, storage – check with your sponsor or overseas housing office to assist in determining what items to ship.
Moving with your pet includes researching airline requirements and quarantine restriction laws in your new location. Many airlines have requirements for size, weight, breed, number of animals, kennel construction, documentation and seasonal limitations. Small pets may be shipped on military flights, but availability and regulations frequently change. Contact your installation household goods/transportation office to request specific country instructions. Military OneSource can make your move easier with helpful tips, resources and hands-on information related to moving with pets and more.
Department of Defense military and civilian personnel should contact the Inbound PersonalProperty Office at Fort Riley immediately upon arrival in the area, whether you have apermanent residence or not. The Personal Property/Passenger Service Work Center is in building210 Custer Avenue. The phone number for the Inbound Personal Property Office is 785-239-6683, ext. 104 or DSN 312-856-6683.Are you expecting an inbound shipment?Upon arrival to Fort Riley, please report to building 210, inbound section. Please bring phonenumber and address, if available. If you do not have address or phone number, still report in andlet them know that you are here so that a file can be established.Expecting a privately owned vehicle to arrive in the states? Please visit the Where is my POVwebsite for information.Leaving Fort RileyDo not call the transportation office for an appointment. It is a walk in basis. Do not wait untilyou get clearing papers. Having household item pickup dates decided prior to receiving yourorders will speed up the process at Transportation. It is highly suggested that you visit Move.miland register, this can be done without a CAC card from any computer.The Personal Property/Passenger Service Work Center is in building 210. The phone number forOutbound Personal Property is 785-239-6683/6601 or DSN 312-856-6683.• Power of Attorney. P.O.A is only needed if someone other than the service member isarranging the complete move.• Releasing Agents. If the service member can attend the brief, but is unavailable on thepack date/pickup date, releasing agent may be listed on initial paperwork. No P.O.A. willbe required.• Self Storage Unit. A copy of your paid receipt must be brought to Transportation tobegin arranging your shipment. The self storage unit must be paid up through or past thepickup date.• Excess costs. If a service member has reached the date of their Expiration of Term ofService and has excess costs on his/her shipment, these costs must be paid prior toleaving Fort Riley. Only service members still in pay status may elect to have excesscosts deducted from their pay.