Fort Riley  Health

Opened and dedicated in February 1958, Irwin Army Community Hospital (IACH) was named in honor of brigadier General Bernard John Dowling Irwin, Medical Corps (1830-1917). Irwin Army Community Hospital, a 44-bed facility, serves a population in excess of 30,000. From the start of operation in 1958, IACH has continually been fully accredited by the Joint Commission on Accreditation of Healthcare Organizations.

Irwin Army Community Hospital a 47-bed hospital with 45 percent greater space. The beginning of a new era in the history of Irwin Army Community Hospital is officiated with the raising of the flag Oct. 16, 2016. It was designed with the latest medical engineering technology to deliver the best care to our Big Red One Soldiers and mission partners, their families and our retirees. Emergency Medical Care available. Individuals with a valid identification card (ID) and who are listed in the Defense Enrollment Eligibility Reporting System are eligible for care at Irwin Army Community Hospital. The availability of care is based on TRICARE categories. Tricare Region is West.

Call 785-239-3627 for all your healthcare needs:

• Option #1 - Make an appointment
• Option #2 - Cancel an appointment
• Option #3 - Pharmacy refill
• Option #4 – Referrals
• Option #5 - Nurse Advice Line
• Option #6 - HealthNet
• Option #7 – COVID 19 Screening Line
• Option #9 - General information or to speak the Administrative Officer of the Day

New to Ft. Riley and want to know more about TRICARE benefits for you and your dependents, please contact one of IACH’s Benefits Counselors at 785-240-7297 for information. Their office is located on the 1st Floor of the Hospital, right across from the Hospital’s Chapel. Also, while at the 1ID’s Victory Welcome, the Benefits Office will have an information table set-up to provide you with any information about your benefits.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Medical Care - Irwin Army Community Hospital (IACH)

Patients wanting to make an appointment at Irwin Army Community Hospital call 785-239-3627 DSN 312-856-3627 or toll free 1-800-TRIWEST (1-888-874-9378). The hospital is located in Bldg. 600; Phone 785-239-7720. All active duty personnel will utilize the appropriate Troop Medical Clinic for medical care, except emergencies.

Ambulance: Call 785-239-SAVE (7283). If you are calling from an area that can be serviced faster by the local ambulance service, call 911. National Value of Life Line 1-800-273-8255.

Medical care services are offered on a priority basis. First priority of care is to active duty military. Second priority is to family members of active duty, with retired military and family members of retired military following in the eligibility chain.

Specialty care may or may not be available, depending on the need. If care is unavailable on the installation, then services can be referred out in the local community. There is Emergency Medical Care and Mental Health Care available at IACH.

DEERS -- Family members of military spouses must be enrolled in the Defense Eligibility Enrollment Reporting System (DEERS). If not, routine medical treatment can be denied. Enrollment can be done at the ID Card Section or through 24-hour hotline at 1-800-538-9552. 

Pharmacy Information 

There are two pharmacies located on Fort Riley:  Irwin Army Community Hospital, Camp Whitside, 785-239-7619 and the Farrelly Health Clinic, 8072 Normandy Drive. The Pharmacy at the Main Post Exchange, Camp Forsyth, is currently closed, reopening date TBD. Home delivery may be set up as well, https://www.tricare.mil/CoveredServices/Dental/ADDental for more details.

Dental Care

Dental care services are available to active duty military only. Only emergency dental care is offered to other eligible individuals. When services are unavailable, those eligible for medical/dental care are referred to TRICARE. For more information, visit the TRICARE website or for active duty dental coverage visit the affiliated United Concordia website.

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