Health Care

Opened and dedicated in February 1958, Irwin Army Community Hospital was named in honor of brigadier General Bernard John Dowling Irwin, Medical Corps (1830-1917). Irwin Army Community Hospital, a 44-bed facility, serves a population in excess of 30,000. From the start of operation in 1958, IACH has continually been fully accredited by the Joint Commission on Accreditation of Healthcare Organizations.

Irwin Army Community Hospital a 47-bed hospital with 45 percent greater space. The beginning of a new era in the history of Irwin Army Community Hospital is officiated with the raising of the flag Oct. 16, 2016. It was designed with the latest medical engineering technology to deliver the best care to our Big Red One Soldiers and mission partners, their families and our retirees. Emergency Medical Care available. Individuals with a valid identification card and who are listed in the Defense Enrollment Eligibility Reporting System are eligible for care at Irwin Army Community Hospital. The availability of care is based on TRICARE categories. Tricare Region is West .

Call 785-239-3627 for all your healthcare needs:

• Option #1 - Make an appointment
• Option #2 - Cancel an appointment
• Option #3 - Pharmacy refill
• Option #4 – Referrals
• Option #5 - Nurse Advice Line
• Option #6 - HealthNet
• Option #7 - COVID 19 Screening Line
• Option #9 - General information or to speak the Administrative Officer of the Day

New to Ft. Riley and want to know more about TRICARE benefits for you and your dependents, please contact one of IACH’s Benefits Counselors at 785-240-7297 for information. Their office is located on the 1st Floor of the Hospital, right across from the Hospital’s Chapel. Also, while at the 1ID’s Victory Welcome, the Benefits Office will have an information table set-up to provide you with any information about your benefits.

https://irwin.tricare.mil/ 

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Medical Care - Irwin Army Community Hospital (IACH)

IACH Appointment Line: Call 785 239-DOCS (3627) for all your healthcare needs.

            - Active duty personnel will utilize the appropriate Troop Medical Clinic for medical care, except emergencies. 

MHS GENESIS Patient Portal located at https://myaccess.dmdc.osd.mil/identitymanagement/app/login

The MHS GENESIS Patient Portal is a secure website available 24/7 that gives you access to your health information. Through the MHS GENESIS Patient Portal, you can:

View health information

Schedule appointments

Communicate securely with providers

Request prescription refills

With assistance with the portal, call 800-600-9332.

Referrals: Call 785-239-3627 Option #4 for Network or IACH Specialty Care.

Call 911 immediately to get emergency care if you have a life-threatening health issue or visit Irwin Army Community Hospital if it's your nearest hospital. To reach IACH Emergency Care, call 785-239-7777.

Medical care services are offered on a priority basis. First priority of care is to active duty military. Second priority is to family members of active duty, with retired military and family members of retired military following in the eligibility chain.

If you’re unsure about whether you need urgent care, contact the Military Health System Nurse Advice Line to speak to a registered nurse. Visit www.MHSNurseAdviceLine.com  for web chat and video chat, or dial 800-TRICARE (874-2273).

Walk-in Mental Health services are available until 3:30 pm, Monday through Friday in the IACH Mental Health Clinic. Evaluation for psychiatric emergencies is available 24/7 at the IACH Emergency Department.

Military Crisis Line: Call, text, or chat with the Military Crisis Line which provides free support for all service members, including members of the National Guard and Reserve, and all veterans, even if they are not registered with the Department of Veterans Affairs or enrolled in VA health care.

Call: 988 and press 1

Text: 838255

Chat: Chat (veteranscrisisline.net)

DEERS -- Family members of military spouses must be enrolled in the Defense Eligibility Enrollment Reporting System (DEERS). If not, routine medical treatment can be denied. Enrollment can be done at the ID Card Section or through 24-hour hotline at 1-800-538-9552. 

Pharmacy Information 

There are two pharmacies located on Fort Riley:

Main Outpatient Pharmacy

650 Huebner Road, Fort Riley

Phone: (785) 239-DOCS(3627), option 3

Hours: Monday -Friday: 8:30 am - 4:15 pm

Third Thursday: 8:30 am to 12:30 pm

Closed on federal holidays and weekends

Farrelly Health Clinic Pharmacy (Active Duty Only)

8072 Normandy Drive, Fort Riley KS

Phone: 785-240-5536

Hours: Monday - Friday: 8 am - 4 pm

Third Thursday:8 am to 12:30 pm

Closed on federal holidays, training holidays and weekends

Dental Care: 

Dental care services are available to active duty military only. Only emergency dental care is offered to other eligible individuals. When services are unavailable, those eligible for medical/dental care are referred to TRICARE. For enroll or for more information, visit the www.tricare.mil/dental once enrolled.

Websites:

IACH Website: https://irwin.tricare.mil/

IACH Facebook: https://www.facebook.com/IrwinArmyCommunityHospital/

Appointments: https://irwin.tricare.mil/Getting-Care/Appointments-Referrals

Pharmacy: https://irwin.tricare.mil/Health-Services/Pharmacy  

Dental: https://irwin.tricare.mil/Health-Services/Dental

Tricare Dental: https://www.tricare.mil/dental

Mental Health: https://irwin.tricare.mil/Health-Services/Mental-Health

Vet Crisis Line: www.veteranscrisisline.net