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United States Army
Irwin Army Community Hospital & Clinics
600 Caisson Hill Road
Fort Riley, KS 66442
Health care services provided by the Department of Defense are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
NEW Irwin Army Community Hospital, a 47-bed hospital with 45 percent greater space. The beginning of a new era in the history of Irwin Army Community Hospital is officiated with the raising of the flag Oct. 16, 2016. It was designed with the latest medical engineering technology to deliver the best care to our Big Red One Soldiers and mission partners, their families and our retirees. Emergency Medical Care available. Individuals with a valid identification card (ID) and who are listed in the Defense Enrollment Eligibility Reporting System (DEERS) are eligible for care at Irwin Army Community Hospital. The availability of care is based on TRICARE categories. Tricare Region is West.
Call (785) 239-DOCS (3627) for all your healthcare needs.
Option #1 - Make an appointment
Option #2 - Cancel an appointment
Option #3 - Pharmacy refill
Option #4 – Referrals
Option #5 - Nurse Advice Line
Option #7 - TRICARE Regional Contractor
Option #9 - General information or to speak the Administrative Officer of the Day
When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.
There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit Request Copies of Medical Records.
Medical Care - Irwin Army Community Hospital (IACH)
Patients wanting to make an appointment at Irwin Army Community Hospital call 785-239-3627 DSN 312-856-3627 or toll free 1-800-TRIWEST (1-888-874-9378). The hospital is located in Bldg. 600; Phone 785-239-7720. All active duty personnel will utilize the appropriate Troop Medical Clinic for medical care, except emergencies.
Ambulance: Call 785-239-SAVE (7283). If you are calling from an area that can be serviced faster by the local ambulance service, call 911.
National Value of Life Line 1-800-273-8255.
Opened and dedicated in February 1958, Irwin Army Community Hospital (IACH) was named in honor of brigadier General Bernard John Dowling Irwin, Medical Corps (1830-1917). Irwin Army Community Hospital, a 44-bed facility, serves a population in excess of 30,000. From the start of operation in 1958, IACH has continually been fully accredited by the Joint Commission on Accreditation of Healthcare Organizations.
Medical care services are offered on a priority basis. First priority of care is to active duty military. Second priority is to family members of active duty, with retired military and family members of retired military following in the eligibility chain.
Specialty care may or may not be available, depending on the need. If care is unavailable on the installation, then services can be referred out in the local community. There is Emergency Medical Care and Mental Health Care available at IACH.
DEERS -- Family members of military spouses must be enrolled in the Defense Eligibility Enrollment Reporting System (DEERS). If not, routine medical treatment can be denied. Enrollment can be done at the ID Card Section or through 24-hour hotline at 1-800-538-9552.
There are two pharmacies located on Fort Riley: Irwin Army Community Hospital, Camp Whitside, 785-239-7619 and the Main Post Exchange, Camp Forsyth, 785-240-7979 or DSN 312-856-7979. Home delivery may be set up as well, see IACH website for more details.
Dental care services are available to active duty military only. Only emergency dental care is offered to other eligible individuals. When services are unavailable, those eligible for medical/dental care are referred to TRICARE. For more information, visit the TRICARE website or for active duty dental coverage visit the affiliated United Concordia website.