Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

Soldiers, civilian employees, and their Families arriving for duty at Fort Riley will want to visit Army Community Service. Assistance is available on Custer Hill, 7264 Normandy Drive. Army Community Service offers a variety of services and activities to assist transitioning Families and hosts a weekly 1st Infantry Division Victory Welcome and Newcomers Brief every Wednesday 1300 to 1600, except on Federal Holidays. 

Installation Specific Information

The Relocation Readiness Program (RRP) supports All Military Personnel (active duty, Reserves, National Guard and retired), Department of Defense (DoD) civilians, and Family Members during relocation to or from Fort Riley and during deployment with incoming and outgoing briefings, welcome information for adults and youth, counseling, relocation guidance, Citizenship & Immigration, and a lending closet.

Relocation Readiness provides information to help make your next move go smoothly. The services are designed to help personnel, who have received orders for a Permanent Change of Station (PCS) [departing from and arriving to Fort Riley] and for those currently stationed at Fort Riley. You, our customer receive practical points and information on moving and referrals when needed.

Estimated Time of Separation (ETS) or Retiring personnel can ask for assistance in locating information about the area they will be traveling too.

If you have just received your Permanent Change of Station orders...call your local Army Community Service Relocation Readiness Program.

Multi-Cultural Information

This program offer information and assistance on:

• Referral information for Immigration and Naturalization
• Translation Services
• Conversational English

Internet - Many Newcomers look for locations on post where they can access the Internet for e-mail and to locate services on the installation and in the local area. The current Internet locations on the Installation are Army Community Service, the Library, Warrior Zone, and the USO.

To contact the Relocation Readiness Program Staff call the Army Community Service at 785-239-9435. DSN 312-856-9435 or Relocation Managers Office 785-240-3018.