Health Care/Special Needs

Whether this is your first move, or you’re a seasoned professional, moving can be a challenge. A little planning and preparation can help make your move as easy as possible. Try the following Defense Department resources to help you get organized:

• PCS & Military Moves on Military OneSource.mil provides comprehensive moving resources, information and services all in one simple location
• Plan My Move, an online tool that helps break down the moving process into clear, customizable steps, with checklists to help keep you organized and on track
• EFMP & Me, an online tool to help you plan for transition and continuity of support services for your family member(s) with special needs

Make sure your transition is as smooth as possible by visiting Moving on the TRICARE website. Talk to your medical case manager before you move. They can help you find a new doctor and other resources to avoid any interruptions in coverage.

On arrival at your new duty location, you or your sponsor can contact the Beneficiary Counseling and Assistance Coordinator at the military treatment facility. They can help if you have questions or need assistance with authorizations for TRICARE Extended Care Health Option, or ECHO, services.

All TRICARE regional offices and most military treatment facilities are staffed with beneficiary counseling and assistance coordinators who educate beneficiaries and help with TRICARE-related eligibility, enrollment, referrals/authorizations and claims processing questions. If you or your family has more complex needs, contact your TRICARE case manager.

TRICARE debt collection assistance officers are assigned to regional offices and military treatment facilities worldwide. DCAOs assist with confirmed debt collection due to unpaid TRICARE claims. Please note, the debt must be in collections or listed on your credit report.

Medicaid provides health coverage for eligible individuals and families with low incomes or with special needs. The department of social services or the department of medical assistance may administer the Medicaid program in your state. Supplemental Security Income is a cash assistance program intended to assist adults and children with special needs who have limited resources. Families must reapply after moving to a new state.

Medicaid waivers are state-specific Medicaid programs that provide funding for long-term care services to be provided in the community instead of in nursing homes or hospitals. There may be waitlists for waivers, however many states have agreed to the policy of allowing active-duty military families to enroll in their state of legal residence to get on the wait list.

Learn more about Benefits for Families With Special Needs.

The TRICARE Extended Care Health Option provides supplemental services to:

• Family members of active-duty service personnel (this includes activated National Guard and reserve service personnel)
• Family members who are covered under the Transitional Assistance Management Program
• Children or spouses of former service members who are victims of abuse and qualify for the Transitional Compensation Program
• Family members of deceased active-duty sponsors while they are considered transitional survivors.

The qualifying family member’s disability must be entered properly in the Defense Eligibility Enrollment Reporting System to have access to TRICARE ECHO services.

For qualifying medical and/or educational special needs, TRICARE ECHO offers integrated services and supplies beyond those offered by your TRICARE program option (such as TRICARE Prime and TRICARE Select). See this TRICARE ECHO factsheet for more information, or listen to this TRICARE ECHO webinar on Military OneSource.

Military hospitals and clinics are found at military bases and posts around the world. They are also referred to as military treatment facilities. Before you move, find out your new military treatment facility and contact them for local information.

Medical case management involves a team of health care professionals who help you and your family find solutions to complex health problems. It is important to let your medical case manager know if you are moving. They can help you connect with a medical case manager at your new location. Learn more about TRICARE case management services.

If your family member has special transportation needs for the move, such as oxygen or a special bed or wheelchair, contact your TRICARE medical case manager. They can advise you on equipment and transportation.

You can also contact your current installation’s household goods/transportation office (outbound) for information on special procedures for transporting medical equipment.

Hospital Location:

1st Floor, Room 1G100, adjacent to Medical Home #4

650 Huebner Road, Fort Riley

Clinic Phone:

785-240-7543

Hours:

• Monday through Friday: 9 a.m. to 3 p.m.
• Closed for lunch noon to 1 p.m.
• Closed on federal holidays and selected training holidays

Fort Riley Location:

7264 Normandy Dr., Fort Riley

Clinic Phone:

785-239-9435

Hours:

• Monday through Thursday, 8 a.m. to 5 p.m.
• Friday, 8 a.m. to 4 p.m.
• Closed on federal holidays

Military families with a special needs family member, also known as an Exceptional Family Member, often require additional help in meeting the EFM’s needs. To support Families with special needs, the Army created the Exceptional Family Member Program in the early 1980’s.

The Army designed the EFMP to be a comprehensive, coordinated, multi-agency program that provides community support, housing, medical, educational, and personnel services to military Families with an EFM. This website focuses on your interaction with the medical portion of EFMP.

Approximately 10 percent of Army Families have members with special needs, including spouses, children, or dependent parents who require special medical or educational services.
A key to the success of the EFMP is the cooperation by the Soldier with the mandatory enrollment requirement.

Do I Qualify for EFMP?

You qualify for EFMP if your Family member:

• Regularly sees a Specialty Doctor (Cardiologist, Neurologist, Psychiatrist or Bariatric Surgeon)
• Regularly takes depression or anxiety medication prescribed by their PCM or Behavioral Health for more than six months
• Carries an Epi Pen, use a CPAP or Nebulizer
• Takes Asthma medication daily
• Was diagnosed with cancer in the last five years
• Has insulin dependent diabetes
• Is followed by Infant Toddler Services or has an IEP at school
• Takes multiple medications for ADHD or has an IEP

For more information, contact the EFMP office at 785-240-7543 to get started. 

Going Overseas?

Officers will need to contact Reassignments at 785-239-3956 or 785-239-3163.
Enlisted personnel will need to schedule a Levy briefing with Reassignments section, Bldg. 210 or call 785-240-0465.

• Fort Riley Exceptional Family Member Program
• Kansas Department of Education

https://riley.armymwr.com/programs/school-support-services