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United States Army
Resiliency Learning Center
7285 Normandy Drive
Custer Hill
Fort Riley, KS 66442
785-240-6257
785-240-6259
312-520-6257
312-520-6259
As a gateway to the resources you need, the Military and Family Support Center provides information, support and services to help you balance the demands of military life. The Military and Family Support Center is one part of the overall Family Readiness System, which is the network of agencies, programs, services, partnerships and individuals that supports your personal and family life readiness, mobilization and deployment readiness, and mobility and economic readiness. It should be one of your first stops once you arrive at a new installation. The programs and services are a key resource for you and your family. They include:
Military and Family Support Centers are part of the network of agencies, programs, services and partnerships which supports the overall well-being of military families. Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. The Military and Family Support Center should be one of your first stops once you arrive at a new installation to connect with key programs, services and support systems.
Military and Family Support Centers may provide other programs such as the following:
These services may vary by location and installation. Find your specific center on MilitaryINSTALLATIONS.
Army Community Service (ACS) is open to active duty Service members and Families of all branches of service. Army Reserve and National Guard Service members their Family members (that are under Title 10), Retirees and their Family members. Family members need not be accompanied by their sponsor. DOD civilians can participate in certain programs and services.
Services Provided:
Army Family Action Program (AFAP)
Is a grassroots process identifying issues of concern to America’s Army Family. Through this process, issues requiring action are prioritized, given measurable objectives for acceptable change and assigned a lead agency to be worked. The focus of the process must be at three distinct levels: Installation, Major Army Command, and Headquarters Department of the Army.
Army Family Team Building (AFTB)
Offers education to Family members on army life and the resources needed to be a successful army Family. The training is offered at graduated levels for the inexperienced Family member to those who want to take on leadership roles. The training is offered at various times, locations and days.
Army Volunteer Corps Program (AVCP)
Volunteers are a vital part of any community, especially here at Fort Riley. There are many places to work and a wide variety of positions available. Please contact the Volunteer Coordinator when interested.
Deployment & Mobilization Personal Family Readiness Program
Deployment offers programs that provide Families with support and guidance during the absence of a deployed Family member. Programs include: Family Readiness Center where the Rear Detachment Desks are operational 24/7 (entrance gained at the northwest double door) and the Military and Family Life Consultants that are available to speak with you at any time by phone.
Employment Readiness Program (ERP)
Provides information and referral services in the areas of employment, education, training, transition and volunteer opportunities to give Family members the competitive edge needed to secure employment. The primary purpose of this program is to assist eligible Family members of Soldiers, retirees and DA Civilians who are relocating. ERP provides accurate, timely information and other supportive services (counseling, Resource Center, and Workshops) necessary to minimize the employment problems associated with relocation. Contact: 785-239-5770.
Exceptional Family Member Program (EFMP)
EFMP is a mandatory enrollment program. A record update is required every 3 years or if the condition changes. The EFMP is designed to provide comprehensive services consisting of medically related, educational guidance, social support and services that enhance the quality of life and readiness for Families with special needs. An EFMP member is a Family member with a physical, emotional, developmental or intellectual disability that requires special treatment, therapy, education, training or counseling. Ask your provider whether a medical condition warrants enrollment into the EFMP. The EFMP program is to ensure medical and educational needs are accessible and appropriate accommodations that meet the EFM’s medical or educational needs.
Family Advocacy Program (FAP)
This program is responsible for addressing child abuse and neglect and spouse abuse. The program consists of identification, reporting, treatment, and follow-up of cases. Services offered include community education and awareness, primary prevention efforts to support parenting and Family communications, crisis prevention, emergency shelter, and counseling. Other programs include: Victim Advocate Program, Sexual Assault Prevention & Response Program, and New Parent Support Program (also see separate entry).
Financial Readiness Program (FRP)
The Financial Readiness team provides personal financial management education and services. Classes are available in banking and credit union services, checkbook management, budget planning and record-keeping, credit use and abuse, insurance, and personal financial readiness planning for military Families. FRP provides individual budget counseling, consumer information and resources, and assistance in filing consumer complaints. Other programs include: Family Subsistence Supplemental Allowance (also see separate entry) and Army Emergency Relief (also see separate entry). Contact: 785-239-5032.
Information & Referral Program (I&R) and Outreach Services Program (OR)
This is your main source for information on Fort Riley. Our staff will provide any information or assistance you may need. They will also refer you to the appropriate agency for assistance. A file is maintained of our installation and our local community resources to help assist you quickly. Contact: 785-239-9435.
Relocation Readiness Program
Relocation Readiness provides a comprehensive program to assist Service members, Families and/or DoD civilians with resources to prepare and manage the stress related issues encountered through tour cycles of the mobile military lifestyle. A variety of services with-in its own program include; Newcomer’s Orientations, Lending Closet, Welcome Packets, Waiting Spouses Program – “Hearts Apart”, Permanent Change of Station (PCS) briefings, Multi-Cultural & Citizenship Program, and the Welcome Center - Upon entering Fort Riley. You can watch videos all about Fort Riley on their Facebook page “Moving to Fort Riley”. They will provide eWelcome Letters upon request to an email account. Sponsorship is huge in the Army if you are in need of a Sponsor or have not been able to make contact with your Sponsor call 785-239-5739 or SFC Springer 1ID Sponsorship NCO at 785-240-4912/785-340-2873. Fort Riley offers a three tier Spouse Welcome. Step One - Weekly Commanders Victory Welcome; Step Two – Weekly PCS Social; Step Three – Monthly Newcomers Welcome for Spouses.
For more information about the Relocation Readiness Program, contact Army Community Service at 785-239-9435. Contact: 785-239-5739 or 239-5444.
Survivor Outreach Services
Survivor Outreach Services was started to provide assistance and offer support to address the needs of Families who suffer the loss of a Soldier and provide integrated support and referral services. Primary emphasis will be on coordination with other Army programs such as Casualty Affairs, Retirement Services and Veterans Affairs. Briefings and information will be provided to Soldiers and Family members to ensure an integrated service delivery. We can be reached at the contact information below, Monday - Friday, from 7:30am - 4:30pm. Contact: 855-707-2769.
American Red Cross, Fort Riley
The Red Cross cooperates closely with the military by carrying out activities which supplement and assist the military in its programs relating to health, welfare, and Service member morale.
Services offered by the American Red Cross:
IACH Hospital - Woman, Infants, and Children
Riley County Health Department and Fort Riley Public Health Department have partnered to open a Women, Infants, and Children site at Irwin Army Community Hospital.
WIC is a supplemental nutrition program designed to improve pregnancy outcomes and promote health of pregnant and delivered women, infants and children under the age of 5.
The WIC program provides nutrition and health education as well as other services to pregnant women, postpartum women, infants and children up to age 5. If you are a father, mother, grandparent, foster parent or other legal guardian of a child under 5, you can apply for WIC.
To apply for WIC, call (785) 240-7019 to schedule an appointment. Eligibility is based on income and household size.
What Does WIC Provide?
WIC Supplemental Foods Include:
The center, in Building 7285, is the headquarters of Fort Riley's resiliency campus and will provide Soldiers, Families, civilians and retirees the classes and guidance needed to achieve the five pillars of CSF, which are social, emotional, physical, spiritual and Family.
Release 2020.06.29.1.11