Check-in Procedures

BASE REPORTING PROCEDURES

Reporting Procedures: Upon arriving at your new installation, you must follow the specific procedures for that installation site. Each location manages processing differently. Below, you will find links to installation-specific guidelines and a list of documents to bring when checking in. If you have any specific questions, contact the provided contacts. If you are unsure where to check in for your new command, call the Combined Bachelor Quarters supervisor for directions and guidance on proper check-in procedures. The supervisor can be reached 24/7 at 860-694-3416 or DSN 312-694-3416.

Important Check-in Information: Before arranging any temporary lodging, please check in at Navy Gateway Inns and Suites. Service members, regardless of marital status, must obtain either an endorsement of their orders or a non-availability certificate from NGIS. This endorsement or certificate and lodging receipts must be submitted to the Personnel Support Detachment to receive reimbursement for Temporary Lodging Expenses on your travel claim. Failing to provide these documents may affect your eligibility for reimbursement. For information on NGIS worldwide, call toll-free 877-628-9233.

Navy Lodge Reservations Accepted: “Check-in Procedures”: Make your lodging arrangements in advance at Navy Gateway Inn and Suites. If you and your family members cannot be accommodated, obtain a waiver. You can then contact the Navy Lodge at 860-446-3119 to arrange your lodging. If applicable, you must provide the waiver to receive reimbursement. The Navy allows up to two pets, provided each does not exceed 70 pounds. Your sponsor can provide information on kennel and boarding options for pets that exceed the Navy Lodge limitations. For more information, call Navy Gateway Inn and Suites at 860-694-3416 or Navy Lodge at 860-446-3119.

Reporting Procedures: If you're unsure where to check in for your new command, call the Combined Bachelor Quarters supervisor for directions and guidance. The Front Desk or Reservations can be reached 24/7 at the direct line: 860-694-3416/3117, or DSN 312-694-3416; Fax: 860-694-3556. Toll-Free: 877-628-9233.

Naval Submarine Base New London "Check-in": https://installations.militaryonesource.mil/military-installation/naval-submarine-base-new-london/base-essentials/check-in-procedures

LODGING CHECK-IN PROCEDURES 

Important Check-in Information: Before arranging any temporary lodging, please check in at the Navy Gateway Inns and Suites. Service members, regardless of marital status, must obtain either an endorsement of their orders or a non-availability certificate from NGIS. Both the endorsement or CNA and lodging receipts must be submitted to the Personnel Support Detachment for reimbursement of Temporary Lodging Expenses on your travel claim. Failure to provide these documents may impact your entitlement to reimbursement. For information on NGIS worldwide, call toll-free 877-NAVY BED (877-628-9233). 

Address: Navy Gateway Inns & Suites (NGIS) on Naval Submarine Base (NSB) New London 429 Tautong Ave, [O’Kane Hall], Building 429 Groton, CT. 06349-5000 Navy Gateway Inn and Suites Front Desk: 860-693-3416 Link: https://ngis.dodlodging.net/propertys/New-London-NSB 

LINK: https://www.cnic.navy.mil/regions/cnrma/installations/navsubbase_new_london/ffr/housing_and_lodging/navy_gateway_inns_and_suites.html    

The Navy Lodge is accepting reservations: “Check-in Procedures”: Make lodging arrangements in advance at the Navy Gateway Inn and Suites. Obtain a waiver if you and your family members cannot be accommodated. Then contact the Navy Lodge at 860-446-3119 to arrange your lodging. If so, you must provide them with the waiver to qualify for reimbursement. The Navy allows up to two pets, provided each pet does not exceed 70 pounds. Your sponsor can provide information on kennel and boarding options for pets that surpass the Navy Lodge's capacity. For further information, call the Navy Gateway Inn and Suites at 860-694-3416 or the Navy Lodge at 860-446-3119. Address: Navy Lodge New London (NSB) New London 2 Proteus Avenue, Bldg. DG50, Groton, CT 06340 Navy Lodge at 860-446-3119 Link: https://www.navy-lodge.com/New-London Link: https://ngis.dodlodging.net/ 

Note: A valid credit card is required to process all reservations.

American Disability Act Accommodations - No 

• Check-In Time - 3 p.m. 
• Check-Out Time - 11 a.m. 

Link: https://installations.militaryonesource.mil/military-installation/naval-submarine-base-new-london/base-essentials/check-in-procedure   

The Chalet Hotel Groton, CT, is open seven days a week, 24 hours a day. Located in the Naval Submarine Base New London, CT. Address: Bldg. 532 Lagarto Ave, Groton, CT 06340; The Chalet is a standard business class hotel featuring TVs and small refrigerators. Some rooms include in-room coffee makers. Call 860-445-6699 for more information. If traveling on government orders, you must check in at the Navy Gateway Inns and Suites for berthing. (No mask requirement; however, the Chalet adheres to the guidelines and protocols established by Sub Base New London). Address: The Groton Chalet Building 532 Lagarto Ave, Groton, CT 06340. The Groton Chalet at 860-445-6699.

Link https://cnrma.cnic.navy.mil/Installations/SUBASE-New-London/    

Note: A valid credit card is required to process all reservations.

MARRIED

If you get married, have a newborn child, or adopt a child before you complete your PCS move. You MUST inform your Chain Of Command, and follow the procedures exactly as you are given them. The military WILL NOT Pay for travel and housing of your family members if you do not follow proper procedures. Your Service Record Page 2 MUST have all family members recorded before executing your PCS Orders.

Your first stop after the wedding should be the nearest military ID card issuing facility to enroll in DEERS, the Defense Enrollment Eligibility Reporting System (DEERS). Once enrolled, you can access military benefits, including health care and health insurance. To enroll in DEERS, gather the necessary documents, such as a Birth Certificate, a Social Security Card, and two forms of Identification, such as a Driver’s license, and a school or work ID.

Other things to know:

1. Obtain your military identification card at the installation ID facility.
2. Memorize your and your spouse’s Social Security number.
3. Update your driver’s license and Social Security card if you change your name.
4. Understand your Service member’s pay and benefits.

If You Get Married en route, before you PCS, you must inform your commander; If you get married, have a newborn child, or adopt a child before you complete your PCS move, you MUST inform your chain of command and follow the procedures exactly as you are given them. The military WILL NOT pay for travel and housing of your family members if you do not follow proper procedures. Your Service Record Page 2 MUST have all family members recorded before executing your PCS orders.

Check-in procedures: https://installations.militaryonesource.mil/military-installation/naval-submarine-base-new-london/base-essentials/check-in-procedures

Now, if you get married before joining the military, this tax-free housing allowance begins on the very first day of active duty (the first day of basic training). If a service member waits until after joining the military to get married, the housing allowance becomes effective on the date of the marriage.