Victim Assistance For immediate emergency assistance, please contact a victim advocate at the 24/7 Sexual Assault Prevention and Response crisis line: 860-625-9387.

Emergency Assistance If you need emergency assistance, you can expect to get help from your installation or your service branch resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.

Navy-Marine Corps Relief Society can provide financial emergency assistance based upon need, through either interest free loans or, when there is a particular hardship, grants. Categories of financial assistance include: basic living expenses (food, shelter, utilities), medical not covered by TRICARE, dental not covered by Concordia, funeral expenses, emergency transportation, essential car repairs, pay and allotment problems, disasters and assistance for widows, mothers and children. NOTE: Navy Marine Relief Society has moved temporarily to a new location, Building 83, Room 108, however, their new permanent home will be on the first floor in BLDG. 83 (across from the T.A.P room) starting the new year. They can be reached at 860-694-3285.

The American Red Cross can also help in times of emergency. Quick communications with home about family emergencies is available 24 hours a day, 7 days a week, including verification of death or serious illness of immediate family, birth announcements to spouses deployed overseas, and health and welfare reports resulting from a lack of communication over a long period of time. The American Red Cross also offers financial assistance for military personnel and their immediate families in the form of interest free loans or grants when a loan would place a greater hardship on the family. Contact American Red Cross at 877-272-7337. https://www.redcross.org/military-families.html

The Salvation Army; is the single largest provider of social services of its kind within the United States. Their activities encompass preventative, support and rehabilitative services. They work to provide physical, emotional and spiritual needs for families and individuals. The range of programs offered includes after-school activities, social clubs, parenting classes, drug and alcohol rehabilitation and disaster response. The local Salvation Army chapter can be reached at 860-443-6409.

https://installations.militaryonesource.mil/military-installation/naval-submarine-base-new-london/base-essentials/emergency-assistance

The American Red Cross can also help in times of emergency. Quick communication with home about family emergencies is available 24 hours a day, 7 days a week, including verification of death or serious illness of immediate family, birth announcements to spouses deployed overseas, and health and welfare reports resulting from a lack of communication over a long period of time. The American Red Cross also offers financial assistance for military personnel and their immediate families in the form of interest free loans, or grants when a loan would place a greater hardship on the family.

Contact the American Red Cross Main Phone Number: 800 RED CROSS (800-733-2767)

•       https://www.redcross.org/military-families.html

The American Red Cross Emergency Communications Center Is an overall resource for veterans and their families, providing emergency leave or emergency financial assistance in extraordinary or extenuating circumstances. They are available to help seven days a week, 24 hours a day, 365 days a year. To speak to a Red Cross emergency communications specialist call 877-272-7337 (toll-free) or contact your local Red Cross. If your family needs emergency assistance, you can also submit a request online.

• https://www.redcross.org/get-help/military-families/emergency-communication.html 
• https://www.redcross.org/military-families.html

Phone number listings:

American Red Cross Emergency Communications Center at 877-272-7337

Training/Certification Issues: 800-RED CROSS > prompt “Training & Certification”  800-367-5690 and provide code: 20022

Employment DOT Verifications: Secure eFax 224-649-8217 or Email: DOTComplianceCenter@redcross.org

Vendors (for existing vendors only): 888-316-4695

Download the free Hero Care app. The Hero Care app is available to download for free, by texting 'GETHEROCARE' to 90999. Access vital emergency and non-emergency resources for service members, veterans, and military families.

The Salvation Army is the single largest provider of social services of its kind within the United States. Their activities encompass preventative, support and rehabilitative services. They work to provide physical, emotional and spiritual needs for families and individuals. The range of programs offered includes after-school, social clubs, and parenting classes as well as drug and alcohol rehabilitation and disaster response. The local Salvation Army chapter can be reached at 860-443-6409.

Mission Statement: "The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination."

Salvation Army New London Corps

Address: 11 Governor Winthrop Blvd, New London, CT 06320. Phone: 860-443-6409

Office Hours: Monday through Thursday 9 a.m.-3 p.m. and Friday 9 a.m.- noon. NOTE: closes at lunch from note to 1 p.m. 

The Navy-Marine Corps Relief Society (NMCRS) can provide financial emergency assistance based upon need, through either interest free loans, or grants when there is a particular hardship. Categories of financial assistance include: basic living expenses (food, shelter, utilities), medical not covered by TRICARE, dental not covered by Concordia, funeral expenses, emergency transportation, essential car repairs, pay and allotment problems, disasters and assistance for widows, mothers and children. NOTE: Navy Marine Relief Society has moved temporarily to a new location, Building 83, Room 108, and they can be reached at 860-694-3285.

• Naval Submarine Base Building 83, Room 108, Groton, CT 06349-5025, Phone: 860-694-3285, DSN: 694-4550, Fax: 860-694-2620, DSN Fax: 694-2620, email: Groton@nmcrs.org

Navy-Marine Corps Relief Society provides interest-free loans and or grants to active-duty sailors, Marines, military retirees, and eligible family members.

Quick Assist Loan, or QAL:

• Launched in 2008 to offer an alternative to predatory lenders for active-duty service members who have a one-time emergency financial need
• Loans can be provided for up to $1000
• Loans are designed to have the client in and out of the office within 15 minutes
• Note that this type of loan is not intended for clients who have long-term financial problems or issues

Basic Living Expenses, or BLE, loan:

• Loan assistance can be provided for rent, mortgage, groceries, utilities, day care expenses, home repairs, homeowners insurance and deductible, temporary lodging and furniture

Car repairs and related expenses loans:

• Loans can be provided for vehicle repairs, car payments, car insurance and deductible, registration fees, repossession fees, impound fees and other vehicle related expenses

Emergency leave due to death or illness:

• Loans can be provided for family medical, dental illnesses and funeral expenses
• Loans can also be provided for disaster assistance due to hurricanes, flooding etc.

As an example: When Sailors and their eligible family members are in need of financial assistance, please provide this as a resource as applicable and encourage them to call a local NMCRS office to ask questions and determine what loan is available for their particular situation. Follow-up to verify if the resource was able to be used.

No matter how well you've planned, emergencies do happen. In case of emergency while you are traveling, call your sponsor and your new command. Insure that they know where you are and what the situation is. In order to do this, you must keep all the new telephone numbers with you. Depending on how serious the emergency is, you can contact the American Red Cross at 877-272-7337. They are always available for emergency aid anywhere you may be. Contact the nearest chapter (phone numbers are usually listed in the white pages of the local phone directory). They can sometimes help with emergency financial assistance and contact individuals that will need to know where you are and what's happening. Call your immediate family to let them know the situation. Make preparations before you leave to insure that your automobile is in good mechanical order. Make sure that you have an emergency first aid kit with you for minor emergencies.

Plan for the unexpected and it probably won't happen.

Navy-Marine Relief Society Building 83, Room 108, and they can be reached at 860-694-3285
Contact the American Red Cross Main Phone Number: 800 RED CROSS (800-733-2767)

LINK: https://www.redcross.org/military-families.html

Phone number listings:

American Red Cross Emergency Communications Center at 877-272-7337

Training/Certification Issues: 800 RED CROSS > prompt “Training & Certification”

Employment Verification: 800 367-5690 and provide code: 20022

Employment DOT Verifications: Secure eFax 224-649-8217 or

Email: DOTComplianceCenter@redcross.org

888-316-4695

Returning Warrior Workshop schedule: For all questions for each Regional RWW Event Coordinators, please contact:

• RCC Great Lakes: Ms. Larmaya Kilgore - 708-654-3377 - larmaya.c.kilgore.ctr@us.navy.mil
• RCC Great Lakes: Ms. Lisa Nelson - 847-688-4916 x226 - lisa.s.nelson9.civ@us.navy.mil, arlene.l.poe.ctr@us.navy.mil
• RCC Norfolk: Mr. Eric Harris  - eric.t.harris.civ@us.navy.mil
• RCC San Diego: Ms. Karen Alexandrou - 619-705-4090/ karen.r.alexandrou.ctr@us.navy.mil
• RCC San Diego: Ms. Susan Hare - 619-705-4091 susan.m.hare2.civ@us.navy.mil
• RCC Fort Worth: Roxy Carrillo -  817-782-1922  Roxanna.m.carrillo.ctr@us.navy.mil
• OSD YRRPC: James Warren - james.d.warren.civ@us.navy.mil

LINK- https://www.yellowribbon.mil/

Wounded Warrior https://www.woundedwarriorproject.org