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Navy
Fleet and Family Support Center, Relocation Assistance Program
83 Grayling Avenue
Box 93
Groton, CT 06349-5093
860-694-1749
Relocation and Deployment
860-694-3383
860-694-4695
Contact information for key programs and services at this installation.
Moving is a way of life for service members and their families. Resources like MilitaryINSTALLATIONS, Plan My Move and Military OneSource provide important information to help make moving easier. For many newcomers, a sponsor can help add that personal touch.
A sponsor is assigned by a newcomer's gaining unit and helps the newcomer before, during and after a move. If you haven't been assigned a sponsor, you can request one through your new unit. Units try to match sponsors and service members by rank and family status.
To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources that can help newcomers master their move. The Sponsorship Program helps sponsors fulfill their responsibilities, which may include:
Note: Responsibilities may vary based on service-specific policies and guidance. Make sure to check with your service branch for sponsor training requirements.
Overall, the Sponsorship Program aims to:
For more information on the Sponsorship Program, contact your installation Military and Family Support Center.
Sponsorship is also available for youth. Installation youth sponsorship programs help military-connected youth make a successful transition to a new community. Primarily directed to preteen and teenaged youth, installation youth programs/centers provide information and materials on programs and services available at their new location. Where available, youth can exchange emails, talk on the phone or chat online with other youth. The youth program staff at your new installation can offer more information on installation youth sponsorship programs.
You can also contact your installation School Liaison Program office for information about school-based youth sponsorship programs such as Anchored4Life and Student2Student. These peer-to-peer programs help your student adjust to and navigate their new school.
If your child would like to become a youth sponsor, contact your installation School Liaison Program or youth program/center.
New London SUBBASE Check-in Procedures
Check-in procedures for Naval Submarine Base (NSB) New London vary depending on your purpose for entering the base, such as new personnel, visitors, or contractors.
Check-in/Processing: If you are unsure of where you should check in for your new command, call the combined bachelor quarters supervisor for directions and guidance on proper check-in procedures. They can be reached 24 hours a day by calling 860-694-3416 or DSN 312-694-3416. All mail should be forwarded to your gaining command's address. Your sponsor can make arrangements for holding your mail until your arrival.
Important: Contact your gaining command to request a sponsor to assist you with your transition.
For incoming military personnel: Checking In/Processing: Each command has its own procedures for checking in; your sponsor should let you know where to go to officially check into your command.
Initial reporting: Your first point of contact should be your sponsor. If you arrive after hours, call the Command Duty Officer at 860-625-9644 to have your orders endorsed.
Documents needed: Bring all important paperwork, including your service record, PCS orders, travel receipts, and marriage certificates.
Submarine School students and staff: Report to the quarterdeck in Building 499.
NSB personnel: Check in at the Indoctrination Division (I-DIV), located in Building 83, room 109. Normal hours are Monday through Friday, 7:30 a.m. to 4 p.m. In the U.S. Navy, "I-Div" refers to the Indoctrination Division, which is an expanded training program designed to get new crew members qualified and ready for their duties. Rather than having sailors wait for 90 days to gain basic qualifications, I-Div expedites the process so they can check into their permanent divisions sooner
After-hours: check-in: You can get your orders endorsed at the Combined Bachelor Quarters and report to I-DIV the next business day.
Temporary lodging: If you are traveling on orders, you must check in at Navy Gateway Inns and Suites (NGIS) for berthing before arranging other lodging. You will receive either an endorsement of your orders or a Certificate of Non-Availability (CNA) to ensure reimbursement for temporary lodging expenses. NGIS can be reached 24/7 at 860-694-3416.
For visitors: All visitors must be sponsored by military or command personnel and must enter through the Main Gate (Gate 1), which is open 24/7.
For contractors and commercial vehicles
For visitors and event guests: All visitors must be sponsored by military or command personnel and must enter through the Main Gate (Gate 1), which is open 24/7.