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Fleet and Family Support Center, Relocation Assistance Program
83 Grayling Avenue
Groton, CT 06349-5093
Moving is a way of life for service members and their families. Resources like MilitaryINSTALLATIONS, Plan My Move and Military OneSource provide important information to help make moving easier. For many newcomers, a sponsor can help add that personal touch.
A sponsor is assigned by a newcomer's gaining unit and helps the newcomer before, during and after a move. If you haven't been assigned a sponsor, you can request one through your new unit. Units try to match sponsors and service members by rank and family status.
To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources that can help newcomers master their move. The Sponsorship Program helps sponsors fulfill their responsibilities, which may include:
Note: Responsibilities may vary based on service-specific policies and guidance. Make sure to check with your service branch for sponsor training requirements.
Overall, the Sponsorship Program aims to:
For more information on the Sponsorship Program, contact your installation Military and Family Support Center.
Sponsorship is also available for youth. Installation youth sponsorship programs help military-connected youth make a successful transition to a new community. Primarily directed to preteen and teenaged youth, installation youth programs/centers provide information and materials on programs and services available at their new location. Where available, youth can exchange emails, talk on the phone or chat online with other youth. The youth program staff at your new installation can offer more information on installation youth sponsorship programs.
You can also contact your installation School Liaison Program office for information about school-based youth sponsorship programs such as Anchored4Life and Student2Student. These peer-to-peer programs help your student adjust to and navigate their new school.
If your child would like to become a youth sponsor, contact your installation School Liaison Program or youth program/center.
If you are unsure of where you should check in for your new command, call the combined bachelor quarters supervisor for directions and guidance as to proper check-in procedures. They can be reached 24 hours a day by calling 860-694-3416 or DSN 312-694-3416. All mail should be forwarded to your gaining command's address. Your sponsor can make arrangements for holding your mail until your arrival.
Contact your gaining command to request a sponsor to assist you with your transition.
Make lodging arrangements in advance at Navy Gateway Inn and Suites. Obtain a waiver if you and your family members cannot be accommodated. Then you can contact the Navy Lodge at 860-6446-3119 to make lodging arrangements. You must provide them the waiver in order to be reimbursed. The Navy will allow up to two pets provided the weight of each pet does not exceed 70 pounds. Your sponsor can provide information on kennel and boarding arrangements for pets that exceed the capacity of the Navy Lodge. For more information, call the Navy Gateway Inn and Suites at 860-693-3416 or Navy Lodge at 860-446-3119.
Check-in procedures: https://installations.militaryonesource.mil/military-installation/naval-submarine-base-new-london/base-essentials/check-in-procedures