Emergency Assistance

Emergencies are unforeseen circumstances that call for immediate action. During these times, there are agencies on and off-base that can either assist or refer you to the appropriate office.

• For life threatening emergencies, call 911.
• Contact an on-call chaplain 24/7 for emergency situations by calling the Pikes Peak Regional Command Post at 719-554-4555.
• For emergency financial assistance from the Air Force Aid Society, apply directly at https://afas.org.
• For emergency travel assistance, contact the American Red Cross at 1-800-733-2767.
• For urgent but non-emergency financial assistance, an M&FRC Financial Readiness Counselor can be reached at 719-567-3920 or 719-567-7238. 
• For short-term, non-medical counseling, contact Military and Family Life Counselor (M&FRC) at 719-225-6003 during duty hours. 

Make sure that you carry important papers with you, not packed in your household goods.  

• Orders — Keep your original set of orders with you at all times and make more than one copy.
• Identification for each family member — Bring your military IDs and driver's licenses, but also Social Security cards, passports and birth, marriage and naturalization certificates.
• Vehicle documentation — Bring your vehicle title or lease information and proof of vehicle inspection, registration and insurance.
• Financial information — Bring personal checks, any hard copies of recent bank statements, and all credit and debit cards — even the ones from department stores you never use.
• Housing information — Carry the household inventory list your moving company provided, as well as lease or mortgage paperwork.
• Legal documents — Bring divorce or annulment paperwork from a previous marriage, wills, custody or adoption paperwork, and any active power of attorney documents.
• School or employment records — Carry all transcripts, report cards or grade sheets your children may need for school registration. If your child has an individualized education program, it's important to carry this with you. If you are moving with a child with special needs, please check out Military OneSource.
• Medical and physician information — Previous medical and dental records and vaccination records will likely be needed for school registration and for some employment.

Make sure you have important phone numbers (your new squadron orderly room, Colorado Springs Regional Command Post, TMO taxi, your sponsor, etc.). Your sponsor can be invaluable in case of an emergency while in transit.