Sponsorship

To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources that can help newcomers master their move. The Sponsorship Program helps sponsors fulfill their responsibilities, which may include:

• Contacting the service member and family with an introductory email
• Staying in contact with the service member throughout the moving process
• Sending information about the new community and duty assignment, responding to questions and providing information about resources
• Confirming transportation and lodging arrangements
• Helping with post office arrangements
• Meeting service members and family members upon arrival
• Going with service members to unit check-in point
• Introducing service members to the Military and Family Support Center and loan closet, if it’s available
• Familiarizing service members and families with the installation and key locations, like the commissary

Note: Responsibilities may vary based on service-specific policies and guidance. Make sure to check with your service branch for sponsor training requirements.

Overall, the Sponsorship Program aims to:

• Provide newcomers with a sense of belonging
• Ease the transition for inbound service members or civilians and their family members
• Increase productivity of service members and loved ones
• Help newcomers make informed decisions
• Cultivate new friendships
• Improve morale

For more information on the Sponsorship Program, contact your installation Military and Family Support Center.

Sponsorship is also available for youth. Installation youth sponsorship programs help military-connected youth make a successful transition to a new community. Primarily directed to preteen and teenaged youth, installation youth programs/centers provide information and materials on programs and services available at their new location. Where available, youth can exchange emails, talk on the phone or chat online with other youth. The youth program staff at your new installation can offer more information on installation youth sponsorship programs.

You can also contact your installation School Liaison Program office for information about school-based youth sponsorship programs such as Anchored4Life and Student2Student. These peer-to-peer programs help your student adjust to and navigate their new school.

If your child would like to become a youth sponsor, contact your installation School Liaison Program or youth program/center.

A sponsor should be assigned to you prior to PCSing to Travis; however, if you were not assigned a sponsor prior to leaving your base or do not hear from your sponsor in a timely matter, locate your unit via the Major Units link on the Travis Air Force Base page of MilitaryINSTALLATIONS. Your sponsor will act as your POC at Travis, he/she will forward you a welcome packet via email. Your sponsor will be able to address any questions or concerns you or your family members may have. Be sure to express your needs as well as your family needs to your assigned sponsor. If your sponsor is not responsive to your needs, please call the Relocation Assistance Manager at the Military & Family Readiness Center, 707-424-2486.

If you arrive between 7:30 a.m. and 4:30 p.m., Monday - Friday, report to your assigned Unit Customer Support Section (CSS) with your personnel/medical/dental records, copy of orders and your duty information to in-process. If you arrive after duty hours or on a weekend or holiday, the 24 hour arrival point is the Westwind Inn Lodging Office.

If you are a new officer (arriving from ROTC/USAFA/COT/OTS) or an enlisted accession, you must in-process with the MPF following checking-in with your unit. Hours are M,W,F 7:30 a.m.-4:30 p.m. and Tu, Th 7:30 a.m.-3 p.m.

The General Delivery mail is held at the Postal Service Center, Building 1348, 707-424-1600. The forwarding address is:

Rank, Name

PSC-3, 694 A Street, General Delivery

Travis AFB, CA 94535.