Sponsorship

To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources that can help newcomers master their move. The Sponsorship Program helps sponsors fulfill their responsibilities, which may include:

• Contacting the service member and family with an introductory email
• Staying in contact with the service member throughout the moving process
• Sending information about the new community and duty assignment, responding to questions and providing information about resources
• Confirming transportation and lodging arrangements
• Helping with post office arrangements
• Meeting service members and family members upon arrival
• Going with service members to unit check-in point
• Introducing service members to the Military and Family Support Center and loan closet, if it’s available
• Familiarizing service members and families with the installation and key locations, like the commissary

Note: Responsibilities may vary based on service-specific policies and guidance. Make sure to check with your service branch for sponsor training requirements.

Overall, the Sponsorship Program aims to:

• Provide newcomers with a sense of belonging
• Ease the transition for inbound service members or civilians and their family members
• Increase productivity of service members and loved ones
• Help newcomers make informed decisions
• Cultivate new friendships
• Improve morale

For more information on the Sponsorship Program, contact your installation Military and Family Support Center.

Sponsorship is also available for youth. Installation youth sponsorship programs help military-connected youth make a successful transition to a new community. Primarily directed to preteen and teenaged youth, installation youth programs/centers provide information and materials on programs and services available at their new location. Where available, youth can exchange emails, talk on the phone or chat online with other youth. The youth program staff at your new installation can offer more information on installation youth sponsorship programs.

You can also contact your installation School Liaison Program office for information about school-based youth sponsorship programs such as Anchored4Life and Student2Student. These peer-to-peer programs help your student adjust to and navigate their new school.

If your child would like to become a youth sponsor, contact your installation School Liaison Program or youth program/center.

Sponsorship

A sponsor should be assigned to you prior to your Permanent Change of Station (PCS) to Travis Air Force Base. If you were not assigned a sponsor before departing your previous installation—or if you have not heard from your sponsor in a timely manner—you can locate your unit using the Major Units link on the Travis AFB page of MilitaryINSTALLATIONS, https://installations.militaryonesource.mil/  

Your sponsor serves as your primary point of contact at Travis and will provide a welcome packet via email. They are available to answer questions and address any concerns you or your family may have. Be sure to communicate your needs—including those of your family—so your sponsor can support you effectively.

If your sponsor is unresponsive or unable to meet your needs, please contact the Relocation Assistance Manager at the Military & Family Readiness Center at 707-424-2486.

Arrival During Duty Hours: If you arrive between 7:30 a.m. and 4:30 p.m., Monday through Friday, report to your assigned Unit Customer Support Section (CSS) with the following:

• Personnel, medical, and dental records
• Copy of your orders
• Duty information

Arrival After Duty Hours, Weekends, or Holidays: Report to your CSS on the next duty day to complete in-processing.

General Delivery Mail: 

The General Delivery mail is held at the Postal Service Center, Building 1348, 707-424-5570.

The forwarding address is:

• Rank, Name
• PSC-3, 694 A Street, General Delivery
• Travis AFB, CA 94535.