Travis Air Force Base  Military and Family Support Center

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

The Air Force Aid Society pays for up to 20 hours of free child care per child for families with permanent change of station orders to Travis Air Force Base within 60 days of arrival or departure. Family day care homes are the authorized providers for the care. Certificates are issued through the Airman and Family Readiness Center and require a copy of your PCS orders.

The Travis Newcomers’ Orientation occurs every 1st and 3rd Thursday at the Event Center (except holidays and unless otherwise specified). Doors open at 7:15 a.m. and participants must be signed in and seated by 7:50 a.m. to prepare for the 60 Air Mobility Command Wing leadership opening remarks and a welcome briefing. The orientation is split into two parts. Part I is held from 8 to 11:50 a.m. Part I consists of 17 required briefings and an Information Fair. Participants will be excused for lunch from 11:50 a.m. to 12:50 p.m. Part II is held from 12:50-2:30 p.m. Participants must return to the Airman and Family Readiness Center and be seated promptly by 12:50 p.m. Part II consists of Medical Right Start and TRICARE briefings.

The Newcomers’ Orientation is MANDATORY for all active-duty personnel, regardless of unit or prior assignment to Travis Air Force Base. Service members must wear uniform of the day. Civilians and spouses may also attend. Please note, spouses are also highly encouraged to attend the Spouse Newcomer Orientation. All Newcomers’ Orientation participants must register to ensure available seating.

The Spouse Newcomers Orientation is designed to introduce new spouses to life at Travis Air Force Base. In addition to learning about the area and its resources participants have the opportunity to connect with fellow new spouses.

Spouse Newcomers Orientation consists of two parts. Part one includes a Key Spouse nice to or need to know session, a resource briefing and an information table. Key Spouses from represented units are invited to meet their incoming spouses. Part two consists of a minibus tour of the base, with stops at the hospital, Outdoor Recreation and the PAX passenger terminal, followed by a free lunch. All Spouse Newcomers Orientation participants will also receive a welcome gift. This orientation is in-person and held once a month.

Register at the Travis Air Force Base website to ensure seating is available. For additional information call the Airman and Family Readiness Center at 707-424-2486.

Relocation Assistance

Relocation assessment and referral is offered to help families prepare and adjust before, during and after the relocation process. Call the Travis Air Force Base Airman and Family Readiness Center at 707-424-2486 for more information.

The Child Care for PCS Program is intended to help relieve some of the stress felt by Air Force families in the process of a permanent change of station move. The Air Force Aid Society will pay for 20 hours of child care per child in Air Force-certified family child care homes on base. Families with PCS orders can receive a Child Care for PCS certificate at the base from which they are departing or at their new base. Certificates, which must be used at the base at which they are issued, are good for 60 days before the family's departure from their base and/or within 60 days of arriving at the new base.

Sponsorship & Training

Sponsors are trained service members who help newcomers settle into a new duty station. They are available to all military families, no matter where you are moving. Sponsors offer a friendly face to greet you and your family at your new location, and provide personal experience and recommendations to help you feel at home. Typically of a similar rank and family status, a sponsor can assist with everything from finding the right housing options, to showing you around the installation and recommending the best places for kids to play.

If you are a service member interested in becoming a sponsor, the eSponsorship Application and Training, or eSAT, course provides the information and resources you need to become a sponsor and help other service members have a successful move.

The updated eSAT course teaches through a game format of five challenges or “missions” that each unlock a military coin. Each challenge is a realistic scenario that lets users guide service members through a permanent change of station move. You need to score 85% or higher to complete each challenge. Once you have completed all five challenges, you can download a certificate.

The updated eSAT course also offers experienced sponsors an opportunity to demonstrate their knowledge and earn their certificate at the very beginning of the course. With a score of 85%, users can earn their coins and opt out of the rest of the course.

The eSAT course is free and available 24/7 through MilLife Learning. Log in to an existing account or create one using a Common Access Card.

The eSAT course supplements service-specific training requirements your service may have for sponsorship, so be sure to check for those guidelines.

Find out more about the eSAT in this article, The Updated eSponsorship Application and Training.

For more information, or to request a sponsor, you can contact your installation’s Relocation Assistance Program.