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Contact information for key programs and services at this installation.
Resources and services differ by branch of service. These family and community services are specific to your installation. Use the information below to learn more.
The Department of Air Force Military and Family Readiness Program's (M&FRP) mission is to provide targeted Airmen, Guardians and their Families support and services by contributing to mission readiness, and the well-being of the Department of the Air Force community. M&FRP supports and maintains mission readiness by assisting individuals and families with adaptation to the challenges and demands of the military lifestyle. The M&FRP ensures that Airmen, Guardians, and their Families are informed, educated, assisted, and prepared for the unique demands of military life.
Eligibility
The Military & Family Readiness Center (M&FRC) is the installation hub for information, referral and resources. It serves all single and married active duty Service members, to include Guard and Reserve members while on active duty, DoD civilian personnel, military retirees and eligible Family members.
Benefit Highlights
AF Families Forever: The Air Force Families Forever program provides immediate and long-term bereavement care, service and support for surviving family members of deceased Regular Air Force, U.S. Space Force, and Air Reserve Component Airmen and Guardians who died in an Active Duty, Inactive Duty for Training, or Annual Training status and whose relationship was established prior to the Airman/Guardian’s death. AF Families Forever serves as a conduit to personalize referrals and targeted information as it relates to the death of an airmen or Guardian. It facilitates connection between survivors and he Department of the Air Force (if desired), and ensures fallen Airmen, Guardians, and their families are always remembered. Each active-duty installation’s M&FRC is the point-of-contact for the Next-of-Kin (NOK) to receive long-term support, including:
Information and Referral
Remembrance and Connection
Installation Access (Find your local installation)
M&FRC’s collaborate with the Recovery Care Coordinator, the lead coordinator for Wounded, Ill and Injured to offer support to affected Service members and coordinate activities with installation agencies.
Casualty Assistance: A trained Casualty Assistance representative provides counseling on benefits offered by a wide variety of programs, such as those from the DoD, Department of Veterans Affairs, Social Security Administration, Internal Revenue Service, Department of Health and Human Services, and state and local agencies. At some bases Casualty Assistance services are provided through the Force Support Squadron.
Deployment Support: M&FRC is dedicated to ensuring the needs of deployers and their families are addressed by offering services throughout the deployment cycle. Pre-deployment, sustainment, and reintegration services that provide information, improve skills, foster competencies, offer support, and assistance are offered to deploying personnel and their families. Family Readiness NCOs and other M&FRC staff are available to assist in managing the challenges of evacuations, emergencies, deployments and separations including TDYs and remote tours.
Employment Assistance Program (EAP): EAP supports military, civilians and Family members in achieving short- and long-term employment by referring them to education and/or training opportunities and assisting in helping achieve personal career goals in the private and public sectors. The M&FRC provides comprehensive services to ensure customers are equipped with adequate knowledge and assistance to aid in their job search, as well as for volunteer opportunities both on and off an installation.
Exceptional Family Member Program (EFMP): The Exceptional Family Member Program (EFMP) is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs. Airmen and Guardians on active duty enroll in the program when they have a Family member with a physical, emotional, developmental, or intellectual disorder requiring specialized services so their needs can be considered in the military personnel assignment process. The overall goal of EFMP is to help Families accompany the Service member to the right duty locations, not to exclude them.
Personal Financial Readiness (PFR): M&FRC offers information, education, and personal financial counseling to help individuals and Families maintain financial readiness and build resiliency.
Personal and Work Life (P&WL): Provides education and enrichment services that focus on helping families build and maintain healthy relationships, strengthen interpersonal competencies and problem-solving skills, and master respective roles, tasks and responsibilities throughout the family life cycle. Services may be provided in collaboration with other helping agencies.
Key Support Program: The Department of the Air Force Command Key Support Liaison Program is a commander's program to enhance unit family readiness. The role of the Key Support Liaison is designed to enhance mission readiness and resilience and establish a sense of community, promote partnerships with unit leadership, families, M&FRC, and other installation community agencies.
M&FRC provide initial Key Support training quarterly using the AF standardized Key Support training curriculum as well as networking and education opportunities to compliment the initial training.
Heart Link: The Heart Link Program, is designed to strengthen military families, and enhance mission readiness by helping to orient and connect new Air Force or Space Force spouses (typically 5 years or less) with seasoned spouses and acquaint them to active-duty military life.
Relocation Assistance (RAP): The Relocation Assistance Program is a congressionally mandated program designed to ease the personal and family stressors military families experience with a PCS by providing assistance, counseling, education, and training throughout all phases of the relocation process.
Each Department of the Air Force (DAF) installation Military & Family Readiness Center (M&FRC) provides a support staff, trained in the techniques and delivery of professional relocation assistance.
Survivor Benefit Plan (SBP): The Survivor Benefit Plan (SBP) is a program through which the Department of Defense provides monthly, cost-of-living-adjusted income to eligible survivors of Service members who die on Active Duty in the line of duty, including Reserve and Air National Guard Service members who die on Federal Active Duty in the line of duty and Retired Airmen who choose to continue participating in the program after they retire.
Service members who retire due to a service-connected disability incurred while on active duty, whether Regular or Reserve, may participate in SBP.
Reserve and Air National Guard Service members may participate in the Reserve Component Survivor Benefit Plan (RCSBP) when they complete 20 years of qualifying service for non-regular retirement.
Transition Assistance Program (TAP): The goal of the Transition Assistance Program (TAP) is to provide information, counseling and training to ensure Service members and their Spouses are prepared for the next step in civilian life; whether pursuing additional education, finding a career or starting their own business. Support for TAP is provided by wing M&FRP Manager or local installation Military and Family Readiness Center (M&FRC) staff.
Air Reserve Component members being released from 10 USC orders (active status) with documented pre-separation counseling within the preceding 5 years and Veterans Benefits briefings within the preceding 3 years are exempt from those parts only, but may opt-in. The TAP CAPSTONE element must be completed by all.
Volunteer Resources: Collaborates with on and off base agencies for the purpose of referring Airmen, spouses, and other family members for volunteer opportunities.